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Photos: Top iPhone apps for business
Photo Users can view customised financial, HR, supply chain and customer relationship management analytics for free, as long as they own a licensed version of Oracle Business Intelligence Suite Enterprise Edition Plus or... [27 Oct 2009]
How tech is helping gamblers get that casino feeling
News The customer churn is very important - anything around customer relationship management, customer intelligence, usability studies. When you think of gambling, smoky casinos populated by tough guys chewing cigars and... [23 Oct 2009]
Outsourcing - how to make sure it's reliable
Comment The next factor to consider for any outsourcing relationship is reliability - the extent to which you can trust your technology to perform as expected. Outsourced IT is of little value if it's not reliable. [19 Oct 2009]
Does fragmentation affect SANs, NAS, and RAID?
White Paper This white paper explains the relationship between the logical disk with which the operating system interacts and the physical drive array, and shows why arrays are just as prone to fragmentation as a single physical drive. [16 Oct 2009]
n Now for Licensing Windows 7
White Paper One of the first steps IT managers should take is to determine their firm's Windows 7 licensing strategy and how it fits into their broader Microsoft relationship. Windows 7 is shaping up to be a suitable replacement for... [14 Oct 2009]
Cash won't cut it: Time to get creative in attracting skilled workers
Comment They need more effective listeners, communicators, relationship-builders and negotiators. Talented staff are not as hard to find as you may think, says Jim Mortleman. But you will have to think unconventionally to... [13 Oct 2009]
Naked CIO: Put more business in IT education
Comment More specifically it has to understand the context and relationship of data to one another in order for it to become knowledge and thus useful within a business. What can be done to better train students for the IT... [12 Oct 2009]
The Relationship Between ISO 27002 and the EU Data Protection Directive
White Paper The regulatory landscape for Information Security in Europe has grown ever more complex in recent years. As organisations, both public and private, recognise the inherent value of their information, and as the safety and reliability of... [05 Oct 2009]
On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line
White Paper Project Hosts discovered that there was demand for a better Customer Relationship Management (CRM) solution than was available from its competitors, such as Salesforce.com. Ascentium, a Microsoft Gold Certified Partner... [02 Oct 2009]
An Affordable, Highly Customizable CRM Solution for Windows-Based Servers
White Paper Customer Relationship Management (CRM) software has evolved. SplendidCRM is a powerful web-based Customer Relationship Management application, built on the Microsoft technology stack (Windows, IIS, SQL... [02 Oct 2009]
Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months
White Paper Low usability of the firm's existing SAP Customer Relationship Management (CRM) application undermined user adoption. IT managers found the inflexible system prohibitively expensive to customize to individual business... [02 Oct 2009]
Compass Group Streamlines Sales, Operations, and Reporting in 17 European and APAC Countries
White Paper Compass Group PLC wanted to replace numerous in-house Customer Relationship Management (CRM) systems and locally managed customer and project information with a centralized CRM system for operations across Europe and... [02 Oct 2009]
ESIZE Netherlands B.V. Streamlines Sales Processes, Improves Management Decisions With Reporting Tools
White Paper ESIZE Netherlands B.V.wanted to implement a user friendly customer relationship management tool for the company's sales force and management and replace data silos with complete, uniform, registered client dossiers. [02 Oct 2009]
U.K. Application Service Provider Boosts Revenues 30 Percent, Customer Base 50 Percent
White Paper Executives at The CRM Business saw real revenue opportunities in integrating traditional Customer Relationship Management (CRM) solutions with enterprise-class messaging and collaboration services. They also saw no way... [02 Oct 2009]
Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy
White Paper Sportsnet Holidays needed a Customer Relationship Management (CRM) solution to handle data that was spread among 220 separate databases. Sportsnet implemented Microsoft Dynamics CRM, which dramatically improved customer... [02 Oct 2009]
