relationships
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Support Strategies: Customer Experience Management
White Paper each contact with the customer offers an opportunity for strengthening your relationships by delivering value. This smith+co white paper explores the importance of the customer experience and the role of technology in... [09 Nov 2009]
Naked CIO: Social networks are useless for finding a job
Comment All of these factors take away from the true power of the medium to be a focused and relevant place where relationships and ideas can take form. While social networking sites can be fun for connecting with family and... [04 Nov 2009]
Maemo and Android: Symbian's open source rivals up the pressure
News Symbian's long-standing relationships with operators are another advantage for the platform, according to Williams. You can get to channel faster with a Symbian high end product than you can with Linux high end products... [02 Nov 2009]
Defining the Great Customer Experience
White Paper Customer experience is the most powerful tool available today for distinguishing your company from competitors - each contact with the customer offers an opportunity for strengthening your relationships by delivering value. [22 Oct 2009]
Outsourcing - how to make sure it's reliable
Comment In your outsourcing relationships, it's essential to define the degree of consistency that's required in the outputs from the system, and how exceptions should be treated. Outsourced IT is of little value if it's not... [19 Oct 2009]
Top 10 Strategies for Managers of Mobile Workers
White Paper Embracing this trend is more of a question of "how" rather than "if": How will you measure, manage and build relationships with increasingly distributed teams and workers? By 2011, the mobile workforce in the U.S.is... [18 Oct 2009]
The Best of Both Worlds: How to Effectively Leverage Social Media
White Paper This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. Terms like Facebook, Twitter, wikis and... [18 Oct 2009]
The Weekly Round-Up: 16.10.09
Round-Up You've probably got your own horror tale of relationships needlessly ruined by a thoughtless click of that wicked Send button. How many times have you heard a tale of woe that features 1) an incriminating photo from an... [16 Oct 2009]
Cash won't cut it: Time to get creative in attracting skilled workers
Comment In the fast-moving, globally networked era, the most successful players will be those best able to foster an entrepreneurial spirit among staff and manage a multitude of long-term and ad hoc relationships with suppliers,... [13 Oct 2009]
At the Forefront of Multi-Channel Banking
White Paper The institution wanted to exploit new technological advances in order to increase market share and deepen customer relationships. The Woolwich is the first U.K.financial institution to provide interactive mobile banking... [09 Oct 2009]
Protecting Electronic Documents - Closing the Most Common Gap in Information Security
White Paper Businesses develop relationships with each other and make assumptions based on those relationships. Off late business world almost every document or transaction is digital in its origination. Documents... [05 Oct 2009]
Building a Microsoft-Based Information Worker Business Practice
White Paper It is designed to help Microsoft partners realize the opportunity to sell Information Worker engagements to increase the value they bring to their customers and deepen customer relationships while providing new revenue... [02 Oct 2009]
Solutions Provider Drives Global Growth With Vertical Focus and Partner Channel
White Paper Then, Modus Consult developed a structured, consistent approach to establishing partner relationships, training and enabling partners, and taking vertical solutions to international customers. Modus Consult, a German... [02 Oct 2009]
The OSI Model: Understanding the Seven Layers of Computer Networks
White Paper This white paper will provide you with an understanding of each of the seven layers of the OSI Model, including their functions and their relationships to each other. It will also compare the theoretical OSI model and... [01 Oct 2009]
Conflict Resolution and the Project Manager
White Paper It's a natural consequence of being human and occurs in relationships of every kind. Project managers deal with conflict. If you are a project manager, and you have not yet experienced conflict in your project, don't be... [01 Oct 2009]
