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BT Discovers Intel vPro Advanced Remote Management

whitepaper BT is one of the world's leading providers of communications solutions serving customers in Europe, the Americas and Asia Pacific. Over the years, BT has developed sophisticated systems and processes to ensure its PC fleet is managed well and that...

Tags: infrastructure management, evaluate, pcs, intel

[17 May 2007]

BT Innovation: A $19.8 Billion Network - The World's First National All-IP Network

whitepaper Cisco and BT partners to bring intelligent network services to BT's customers through the 21st Century Networks project.

Tags: infrastructure management

[06 Jan 2008]

<strong>BT</strong> Ignite chief heads home to US

BT Ignite chief heads home to US

News The head of BT Ignite has stepped down after successfully launching the corporate internet division a year ago. Andy Green, currently CEO of BTOpenWorld - the consumer branch of BT's internet services - will succeed Mockett.

[14 Sep 2001]

Cheat Sheet: BT's 21CN

Cheat Sheet I'd like to talk about BT's 21CN. BT hopes the Cardiff area will be all-IP within the next 12 months, while the bulk of the upgrading for the rest of the UK will take place from 2008. It's also one way for BT to jump on the VoIP trend, which is...

Tags: 21cn, cheat sheet, bt

[14 Nov 2006]

BT Cellnet bars calls to India and Pakistan

News BT Cellnet customers have been prevented from making international calls to India and Pakistan throughout the weekend. Although it won't confirm the cause of the fraud, BT Cellnet said it is aware of problems with its pre-pay phones.

[04 Oct 1999]

Building a 21CN Portfolio of Services: BT's Transformation to an All-IP Network

whitepaper Cisco and BT partner to bring video, voice data and mobility to BT customers through next generation 21CN program.

Tags: infrastructure management

[06 Jan 2008]

BT to dish up wi-fi FMC cocktail

News BT is developing a converged mobile product that it claims will allow companies to cut their mobile phone bills. It will use dual-mode phones that support both wi-fi and GSM, and BT says it will allow colleagues to call each other for free in some...

Tags: fmc, bt fusion, wi-fi, bt

[12 May 2006]

BT Retail Internet Operations

whitepaper BT Retail Internet Operations delivers BT's broadband and narrowband ISP services to more than 1.7 million business and consumer customers in the UK through 'www.btopenworld.com'. BT Retail Internet Operations turned to VERITAS Software.

Tags: monitoring systems, business processes, components, retail

[27 Nov 2007]

BT Retail Merges Customer Interaction Solutions and Expert Support to Meet Service Level Targets

whitepaper BT Retail wanted to migrate multiple legacy, standalone, customer-facing systems supporting 18 million consumers and 1 million businesses to Oracle Siebel CRM applications and Oracle Siebel Analytics for use by 11,000 contact center agents and...

Tags: business management

[18 Dec 2007]

BT to offer wireless networking for SMEs

News BT is to roll-out a wireless networking technology aimed at small businesses and home users. The system was developed by a BT-funded US start-up, Home Wireless Networks. A spokesman for BT denied there would be a problem with groups of users...

[08 Sep 1999]

<strong>BT</strong> living in a bacterial world

BT living in a bacterial world

News Working out how these systems will interoperate will be a key challenge of the future of telecommunications, and BT's researchers are looking at the behaviour of bacteria to work out how to get electronic devices to work together.

[17 Sep 2001]

BT Cellnet aims for top five ISP position

News BT Cellnet has vowed to become one of the UK's top five free ISPs, offering high-speed services over enhanced GSM networks. The company - soon to be wholly BT-owned - said it aims to attract 600,000 users by the end of the year to Genie Internet...

[15 Sep 1999]

BT to offer PC/Net access bundle on hire purchase

News BT plans to offer SMEs and consumers a bundled PC and Internet access package for a monthly subscription fee of £25.99. The BT deal includes a free ISP service, an 0800 Internet access number for the weekend and a Fujitsu PC, which the customer...

[16 Sep 1999]

BT and Cisco Deepen Their Relationship With European Alignment on New IP Services and Joint Selling

whitepaper BT is one of the world's leading providers of telecommunications services and one of the largest private sector companies in Europe. In a significant expansion of their long-standing strategic relationship, BT and Cisco Systems Inc.

Tags: network design

[03 Dec 2007]

BT unveils long-awaited DSL roadmap

News BT has ended months of speculation and laid out its plans for the rollout of digital subscriber line (DSL). Bill Cockburn, group managing director of BT, said: "I think businesses, large and small, will find there is terrific potential in ADSL...

[30 Jul 1999]

BT Global Services Achieves 100 Percent Availability With Business Service Management Solution

whitepaper BT Global Services (BT) provides multisite organizations with the global connectivity to help their employees and customers communicate and collaborate, any time, any place, through any device. The company's challenge was to ensure the highest...

Tags: service level management

[02 Dec 2007]

BT and NTL get ISP wooden spoon for satisfaction

News If you're a customer of BT or NTL, you're most likely to be suffering from a lack of warm and fuzzy feelings towards your provider. A study by utilities comparison website uSwitch.com, which examined the relative popularity of the UK's ISPs, found...

Tags: isp, plusnet, ntl, broadband

[05 May 2006]

BT Cellnet offers in-flight phone calls

News BT Cellnet has announced that it will make its Skyphone Mobile Connect service available to all its international roaming customers. Using swipe card technology, BT and BT Cellnet users will be able to take advantage of the telco's Skyphone...

[17 Aug 1999]

Case Study: BT

whitepaper In 1996, BT embarked on one of the most challenging telemarketing projects ever undertaken by a telecommunications company. BT's existing system did not have the capacity to manage the scale of the project.

Tags: graham technology, telecommunications, scalable, scale

[26 Mar 2008]

BT facing opposition over Cellnet buyout

News BT is facing resistance to the £3.15bn buyout of Securicor's 40 per cent stake in Cellnet. The proposal, announced in July, values BT Cellnet at about £7.9bn, but in August, German telecoms giant, Deutsche Telekom, announced the buyout of rival...

[19 Aug 1999]

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