council
RSS councilCouncil fixed-mobile trial rings the changes
News With 26,000 landlines and more than 7,500 mobiles, Adrian Fegan, head of ICT operations at Leeds City Council, is no stranger to managing a complex telecoms environment. The council is also hoping for more functionality from the handsets in the... [09 Nov 2006]
Council chief gets call centre job
News A council chief executive is heading to the frontline on Monday to man the phones and answer calls from the public in a council call centre. The exercise isn't due to a sudden staff shortage in West Somerset District Council's call centre but a PR... [30 Sep 2005]
Council IT staff 'don't respect' their chief execs
News Fewer than half of council IT staff respect their chief executives because they lack the ability to lead and inspire, according to a new survey. The IT staff in the survey also cited directors of finance and social services as those executives in... [01 Nov 2005]
Council puts planning applications online
Case Study Crawley Borough Council is giving the public better visibility of planning applications by allowing the public to view more information online. The council processes around 1,000 planning applications each year - which creates a huge amount of... [08 Feb 2006]
Council to kit out 34,000 staff with home PCs
News Kent County Council is to spend £2m on a scheme to offer its 34,000 employees with PCs for personal home use. The council said it wants to link the scheme with other relevant strategies such as IT skills development and learning. [08 Feb 2005]
Council of Europe switches to VoIP
News The Council of Europe has put in place new internal telephone services, opting for a switch to VoIP. From now on, all communications from the 4,000 seats in the Council's offices in Strasbourg will be routed through IP. [01 Jun 2005]
Council switches off mainframe in efficiency drive
Case Study Helens Council has saved £300,000 in hardware and software costs by switching its key applications from a mainframe to Windows and Unix servers. The council's ICT business manager Ste Sharples explained that the council had been an IBM OS390... [07 Sep 2005]
Council tenants text for better homes
Case Study Council house tenants are sending text messages to their local authority to request better housing. But this is not in protest - Ashford Borough Council has especially built a system to receive SMS messages when residents wish to move house. [06 Jul 2005]
Council makes e-gov strides with Mitel
News Ashford Borough Council has awarded a far-reaching contract to Mitel for IP telephones and associated software to handle interactions with members of the public. Rob Neil, head of ICT services at Ashford, told silicon.com that the council's e... [03 Aug 2004]
Council mega-project set to double savings
News Birmingham City Council's ambitious business and technology transformation project is on course to save more than double the amount the organisation was aiming for. The council has revealed it's on course to save around £2.1bn through efficiencies... [07 Aug 2008]
Council Improves KPI Monitoring With Microsoft Office SharePoint Server 2007
White Paper Maroochy Shire Council wanted to improve communication to enable more insightful decision making. The solution provides a more effective way to measure and monitor the key performance indicators set out in the council's Corporate Plan. [18 Jan 2008]
Council auctions abandoned cars on eBay
News A London council is selling off abandoned cars on eBay. Westminster Council said it is using the auction site to get more money for the vehicles abandoned on its streets. The council has already sold a Range Rover for more than £6,000 and more cars... [19 Apr 2005]
Council Riding High as IT Campaign Leaves Its Mark
White Paper An IT Service Management Improvement Programme has made its mark on East Riding of Yorkshire Council, helping it to achieve a prestigious Government Award. The fundamental first step in initiating the Service Improvement Programme was to select the... [03 Jul 2008]
Council scraps £650m outsourcing plans
News Walsall Council has dramatically ditched plans for a £650m outsourcing joint venture with Fujitsu Services. The Putting the Citizen First project had aimed to create 750 new jobs and overhaul the town's services by creating a regional business... [13 Jan 2006]
Council banks on IT savings to boost services
News North Lanarkshire Council is spending £5m over four years on an IT services deal which is offering "guaranteed" savings that will be ploughed back into front line services. From January next year Steria will manage infrastructure including network... [01 Dec 2005]
