crm 3.0
RSS crm 3.0Microsoft launches BizTalk Server 06
News Microsoft has officially launched BizTalk Server 2006, and outlined tighter integration between the networking tool and the latest version of its CRM software - CRM 3.0 - which was launched last year. [28 Mar 2006]
Morgan Stanley uses SAS to Make its Data Really Deliver
White Paper Morgan Stanley's CRM data mart houses five terabytes of data from at least 30 different sources. Morgan Stanley's CRM data mart houses five terabytes of data from at least 30 different sources. To match all that data to a specific client or... [03 Jul 2008]
Technology Firm Dials Up CRM Solution to Centralize Data, Track Leads and Customers
White Paper Working closely with Power Business Systems, a Microsoft Gold Certified Partner, CommtechWireless deployed Microsoft Dynamics CRM 3.0 at both its headquarters and a U.S.subsidiary location. With its recent upgrade to Microsoft CRM 3.0... [10 Jan 2007]
Banking Software Leader Gains Complete View of Its Business, Enhances Service
White Paper Corillian found that its legacy Customer Relationship Management (CRM) software no longer met the needs of people working both inside and outside its headquarters offices. Its legacy CRM software was also difficult and expensive to customize and... [09 Jan 2007]
Derby to pay Capita £11.25m to roll out e-government
News Core to the project will be a CRM system complete with call centres. Capita Software Services is currently designing and developing a customer contract centre for Carlisle, based around its own CRM and e-government solution. [22 Jul 2004]
The Bloor Perspective: ERM, Microsoft wants Unix converts and our old friend information overload
Comment The advantage ERM has is it doesn't need the great shift in corporate thinking CRM did. Monster CRM projects were planned but never delivered. Hot on the heels of customer relationship management (CRM) is employee relationship management (ERM). [20 May 2002]
New Office beta to launch next week
News Businesses would benefit from being able to replace more expensive, entry-level CRM software with the new version of Outlook. The new version of Outlook will add customer relationship management (CRM) features that could appeal to small- and medium... [05 Mar 2003]
Analysis: CRM - get involved
Comment Whatever the size of your business, if you're looking to roll out CRM, you must involve all parts of the organisation, says Ron Condon. For complex integration projects, where the CRM system needs to interact with three or more other applications... [23 May 2006]
Microsoft Dynamics CRM: "Rapid Implementation in 30 Days or Less"
White Paper A rapid CRM implementation requires both structure, and, an action oriented mindset that incorporates three concepts: Sound Methodology; Change Management; Effective Adult Training. Implementing CRM in 30 days or less is not only achievable but... [18 Jan 2007]
Momentum Webcast: Learn About Customers~ Experiences With Microsoft Dynamics CRM (Level 100)
White Paper In this webcast the customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful Customer Relationship Management (CRM) system has helped their organizations grow. Microsoft Dynamics CRM gives customer-facing... [22 Jan 2007]
Momentum Webcast: Learn About Customers' Experiences With Microsoft Dynamics CRM (Level 100)
White Paper Tune in to this webcast as customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful customer relationship management (CRM) system has helped their organizations grow. [05 Oct 2007]
Technical Appendix for Humane Wildlife Control Removing Anxieties - Of Every Kind
White Paper Microsoft Dynamics CRM 3.0 Small Business Edition forms the core of the Humane Wildlife Control system, running on the Windows Small Business Server 2003 operating system. The system is integrated with Microsoft Dynamics GP 9.0, which is used for... [02 Apr 2008]
CRM Consultancy Refocuses Efforts on Microsoft Technology for Future Growth
White Paper After attending a compelling event, BridgeBuilder decided to revamp its business to take advantage of Microsoft Dynamics CRM 3.0, adding the solution to its other Customer Relationship Management (CRM) offerings from Salesforce.com and SalesLogix. [22 Jan 2007]
Microsoft chases Oracle, SAP with hosted CRM
News Microsoft has launched a long-awaited update to its customer relationship management (CRM) software, which will for the first time include subscription-style pricing. Dynamics CRM 3.0, released late on Monday, lets companies track and manage... [06 Dec 2005]
Microsoft Dynamics CRM Demo
White Paper See how Microsoft Dynamics CRM 3.0 can help you: Enhance your bottom line, improve sales efficiency, sell products and services more frequently. Deepen long-term customer relationships, Resolve service issues more effectively, and increase customer... [30 Jun 2008]
