offshoring
RSS offshoringOffshoring: How to deal with customer backlash
Comment Articles and commentary on IT offshoring and BPO in India and elsewhere will be appearing on silicon.com during the coming weeks. But it is the customer backlash that is now gaining prominence, with a controversial... [05 Jul 2004]
Offshoring: IT staff should stop moaning and skill up
News But the BCS working party on offshoring, which produced the report, Offshoring: A challenge or opportunity for British IT professionals? Offshoring provides an opportunity to source IT... [29 Nov 2004]
Offshoring: Is it all it's cracked up to be?
News Arguments against offshoring have hit the headlines this week, with activists picketing a US conference on sending business abroad but this public outcry far from represents the general mood. So while... [17 Sep 2003]
Offshoring tips and pitfalls - readers speak
News Offshoring IT services to India can bring big benefits - but there are pitfalls for the unwary, according to silicon.com readers. For more advice, our special report offers offshoring tips from CIOs. In... [17 Apr 2007]
Bank job losses: Offshoring not to blame
News The use of offshoring is not the main contributor to job losses in the banking sector. According to a report from Deutsche Bank, restructuring is responsible for nearly three-quarters of bank redundancies, with... [18 Aug 2008]
Offshoring not lowering IT wages
News But analyst firm Foote Partners disagrees, saying offshoring is no longer affecting IT workers' pay in the US and Europe. But companies have become more aware of the difficulties in doing offshoring... [20 Jul 2005]
Offshoring - a new time and a new place for your IT?
Comment Robin Goad, managing analyst at Datamonitor, says: "The vast majority of offshoring is through an outsourcer and even the do-it-yourself efforts normally involve working with a local partner. What, apart from cost, are... [15 May 2003]
Offshoring dos and don'ts
Comment Offshoring may be the right option for your company, but for the project to be a success you've got to do it right. At Ariadne Capital, we consider offshoring a good option for companies with at least 15... [07 Jul 2004]
Offshoring boom to continue unabated
News The offshoring of call centre activities will continue apace according to a new Datamonitor report which explores the pros and cons of outsourcing call centre work overseas to certain countries and workforces. [02 Nov 2004]
Offshoring: Not the end of IT as we know it
Comment Though an important trend in IT, offshoring is not going to make the UK into a nation of hairdressers and waiters, says Mark Kobayashi-Hillary - and the BCS has the facts to prove it. I am biased, as I was involved in... [06 Dec 2004]
View from Stanford: 'Offshoring works for us'
Comment Robert O'Leary, the executive director of administrative systems at Stanford, who has overseen the outsourcing deal with Infosys, talks to us about why he chose this route, how it's going and the offshoring... [21 Nov 2006]
BT CEO: Offshoring is "better and cheaper"
News Verwaayen praised the development and innovation of key offshore locations including China and India as "better and cheaper" than their western counterparts and warned the naysayers to accept the offshoring trend and... [02 Jun 2005]
Offshoring won't turn UK into "nation of hairdressers"
News Speaking at an offshoring debate held by the National Outsourcing Association, Malcolm McKinnon, head of the Department of Trade and Industry's Trade in Services unit, denied that those UK staff displaced by offshore... [04 Nov 2004]
Offshoring is a 'survival issue' for UK businesses
News Digby Jones, director general of the CBI dismissed those who view offshoring as "naïve". Offshoring is now part-and-parcel of doing business in the global economy," he said in a statement. He argued that... [08 Nov 2004]
Offshoring faces automated call centre threat
News As companies look to reduce costs and improve customer service the Datamonitor research says they are looking to both offshoring staff and speech automation technologies. Datamonitor claims speech automation can deliver... [22 Nov 2004]
