offshoring
RSS offshoringOffshoring: It's better for everybody
News Offshoring is benefiting companies, countries and economies on both sides of the debate, according to attendees at the Better Management Live Conference in Las Vegas this week. Technology companies in Europe and the US... [22 Oct 2004]
Offshoring faces automated call centre threat
News As companies look to reduce costs and improve customer service the Datamonitor research says they are looking to both offshoring staff and speech automation technologies. Datamonitor claims speech automation can deliver... [22 Nov 2004]
BT CEO: Offshoring is "better and cheaper"
News Verwaayen praised the development and innovation of key offshore locations including China and India as "better and cheaper" than their western counterparts and warned the naysayers to accept the offshoring trend and... [02 Jun 2005]
Offshoring boom to continue unabated
News The offshoring of call centre activities will continue apace according to a new Datamonitor report which explores the pros and cons of outsourcing call centre work overseas to certain countries and workforces. [02 Nov 2004]
Offshoring is bad for IT skills, say UK tech chiefs
News Offshoring is a controversial topic at the best of times - and one that's becoming increasingly contentious as the recession continues to see thousands of jobs lost across the country. Ben Acheson, IT manager at PADS... [28 Jul 2009]
Offshoring won't turn UK into "nation of hairdressers"
News Speaking at an offshoring debate held by the National Outsourcing Association, Malcolm McKinnon, head of the Department of Trade and Industry's Trade in Services unit, denied that those UK staff displaced by offshore... [04 Nov 2004]
Offshoring is a 'survival issue' for UK businesses
News Digby Jones, director general of the CBI dismissed those who view offshoring as "naïve". Offshoring is now part-and-parcel of doing business in the global economy," he said in a statement. He argued that... [08 Nov 2004]
Offshoring: How to deal with customer backlash
Comment Articles and commentary on IT offshoring and BPO in India and elsewhere will be appearing on silicon.com during the coming weeks. But it is the customer backlash that is now gaining prominence, with a controversial... [05 Jul 2004]
Offshoring dos and don'ts
Comment Offshoring may be the right option for your company, but for the project to be a success you've got to do it right. At Ariadne Capital, we consider offshoring a good option for companies with at least 15... [07 Jul 2004]
Offshoring: It's not just for IT, anymore
News For most people, the word offshoring brings to mind IT work and low-skill jobs such as call centres. Knowledge process offshoring, or KPO, is expected to grow faster over the next six years than general... [19 Jul 2004]
Offshoring an unstoppable force in IT
News The offshoring of IT jobs is a growing trend that not even legislation can stop, according to a new research report from consultancy Frost & Sullivan. Given that offshoring is not going away, Frost &... [11 Jan 2005]
Offshoring to India doesn't mean clueless call centres
News Indeed, one of the conclusions drawn from this week's debate, which featured Nasscom, the DTI, the union Amicus, India-based research company Evalueserve and other experts, is that training and offshoring must go hand in... [12 Mar 2004]
Offshoring: Is it all it's cracked up to be?
News Arguments against offshoring have hit the headlines this week, with activists picketing a US conference on sending business abroad but this public outcry far from represents the general mood. So while... [17 Sep 2003]
Offshoring - culture lessons are crucial
News Rob Fraser, ex-CIO of Boots, said cultural difference is something you have to understand to "get the most" out of offshoring. Fraser added that offshoring shouldn't be treated any differently than... [16 Oct 2007]
Offshoring: Is resistance weakening at Whitehall?
News After years of resistance to offshoring, the need to slash billions of pounds from public spending could see Whitehall looking to send IT work abroad. While offshoring is commonplace in the private... [03 Aug 2009]
