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Skills Survey 2006: Tell us what you think

News silicon.com would like to know and to find out we have launched our eighth annual Skills Survey. We are asking for your opinions on business skills such as project management and leadership plus technical areas such as programming languages.

[08 Mar 2006]

<strong>Skills</strong> Survey 2005: Share your opinions

Skills Survey 2005: Share your opinions

News silicon.com would like to know and to find out we have launched our seventh annual Skills Survey. We are asking for your opinions on business skills such as project management and leadership plus technical stuff such as programming languages.

Tags: skills survey 2005

[09 Feb 2005]

Skills Survey 2003: Where are all the leaders?

Comment For more information on e-skills, please visit www.e-skills.com. So why, asks e-skills UK COO Terry Watts, is UK Plc still not getting the message? Project management and roles requiring leadership skills can be the most satisfying roles in an...

Tags: project management, leadership, survey, skills

[02 Apr 2003]

Skills Measurement for IT Talent - How Government Agencies Are Putting Commercial Best Practices to Work

whitepaper The online skills measurement approach used in the IT job fair achieved some important goals. The Brainbench skills measurement solution used in the IT job fair highlighted the importance of skills competency.

Tags: best practices, measurement, job, skills

[09 Jun 2006]

CIO Agenda: Skills shortages and vendor "bullshit"

News Vendor "bullshit", skills shortages and proving the value and credibility of IT to the business are the key challenges for IT chiefs this year, according to silicon.com's exclusive, third annual CIO Agenda survey.

Tags: cio agenda, cio jury

[17 Jan 2007]

The Budget Analyst: Skills, Training, and Compensation

whitepaper The first part of the paper discusses the evolution of state and local government budgeting and identifies the skills, knowledge, and abilities that budget analysts should possess in order to succeed in today's environment.

Tags: performance budgeting and management, analysts, budget, local government

[07 Jul 2005]

<strong>Skills</strong> gap rears its ugly head

Skills gap rears its ugly head

Comment Yet the dreaded 'skills gap' has reared its head, as certain types of jobs, such as IT and sales, are becoming harder to fill. Shaun Tyson, professor of human resources at Cranfield School of Management, offered an explanation for why the UK...

Tags: skills shortage, skills gap

[21 Apr 2005]

Skills crisis over - at least in Silicon Valley

Comment And - despite the obvious bad news of continued layoffs - many will view any kind of let-up in the skills shortage as a welcome breath of fresh air. This is because while all the IT vendors and dot-coms are letting the axe fall with chilling...

[30 Apr 2001]

Part One of Two: Skills Based Routing Benefits and Challenges

whitepaper Skills-based routing, done right, can help minimize overhead expenses, build an orderly career path for agents and improve customer service. When skills-based routing was a new concept, design complexity and technology limitations posed major...

[27 Mar 2008]

<strong>Skills</strong> Survey 2003: The full UK results

Skills Survey 2003: The full UK results

News The full results of silicon.com's fifth annual skills survey are out. Which non-IT skills are in shortest supply at your workplace? Which IT skills are in shortest supply at your workplace? The skills shortage has resulted in me considering using...

Tags: salaries, survey, skills survey, ss03

[27 Mar 2003]

Labor Market's in the 21st Century: Skills and Mobility Proceedings of a Joint United States and European Union Conference

whitepaper There is a well-established relationship between improvements in skills and increased productivity. Many factors can contribute to productivity improvements, including high levels of enterprise and innovation, high levels of domestic competition...

Tags: human capital management, capital, productivity, levels

[24 Jun 2005]

Skills Shortages, Underemployment and Youth: The Quiet International Dilemma

whitepaper The fundamental causes are labor market/social misconceptions by policy makers, youth and parents regarding the global high-skills/high-wage labor market. Worldwide, a paradox is hindering economic growth.

Tags: human capital management, economic, labor, economic growth

[24 Jun 2005]

Skills Survey 2007: Offshoring still a hot potato

News Offshoring is viewed with increasing ambivalence in the IT industry, according to the exclusive silicon.com 2007 Skills Survey. More than two-fifths of software/web developers responding to the silicon.com Skills Survey agree or strongly agree...

Tags: it workers, skills survey, india, offshoring

[21 Aug 2007]

Skills and Productivity in the UK Using Matched Establishment and Worker Data

whitepaper However, it does have information on occupation, age and wages, which in turn are correlated with workers' skills. In this paper the authors use matched employer-employee data using the New Earning Survey (NES) and the Annual Respondents Database...

Tags: human capital management, productivity, workers, matched

[07 Jul 2005]

Skills Based Routing, a Challenge for Call Centers

whitepaper The introduction of skills-based routing features for Automated Call Distributors (ACDs) has given call center managers very powerful capabilities to route incoming calls to the available agent most skilled to handle each call.

Tags: call center - contact, agent, definition, skills

[24 Feb 2004]

Skills Assessment and Customized Training for Help Desk Staff Save Time and Money

whitepaper With the help of the campus, the technicians used the Microsoft Skills Assessment for Organizations, an online tool from Microsoft Learning, to identify the extent of their knowledge. Getronics HelpYouDesk, located in Berlin, Germany, is the...

Tags: training and certification, campus, tool, material

[04 May 2007]

Skills Based Scheduling

whitepaper Call centers are now starting to take advantage of the latest Automatic Call Distributor (ACD) technology for Skills-Based Routing. Effective use of ACD Skills-Based Routing requires new tools for forecasting, scheduling and daily management to...

Tags: call center - contact, routing, skills, centers

[20 Apr 2004]

Skills Survey 2007: Industry falling out of love with IT grads

News The quality of computer science graduates is falling, according to results from the exclusive silicon.com 2007 Skills Survey. I think that's sometimes a bit more important than the actual skills that you have.

Tags: business skills, it skills, graduates

[01 Oct 2007]

Skills Survey 2007: Staffing crisis deepens

News The IT skills crisis is deepening, according to exclusive silicon.com research. The ninth annual Skills Survey reveals employers are finding it increasingly difficult to fill IT positions in their organisations.

Tags: business skills, it skills, skills survey 2007

[07 Aug 2007]

Skills Survey 2006: IT workers lured into contracting

News Lucrative fees have tempted an increasing proportion of UK IT workers into becoming contractors, according to silicon.com's exclusive 2006 Skills Survey. Rising pay is one of the factors that has lured workers into the contractor lifestyle and the...

Tags: it contractors

[01 Jun 2006]

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