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News silicon.com would like to know and to find out we have launched our eighth annual Skills Survey. We are asking for your opinions on business skills such as project management and leadership plus technical areas such as programming languages.
[08 Mar 2006]
News silicon.com would like to know and to find out we have launched our seventh annual Skills Survey. We are asking for your opinions on business skills such as project management and leadership plus technical stuff such as programming languages.
[09 Feb 2005]
Comment For more information on e-skills, please visit www.e-skills.com. So why, asks e-skills UK COO Terry Watts, is UK Plc still not getting the message? Project management and roles requiring leadership skills can be the most satisfying roles in an...
[02 Apr 2003]
whitepaper The online skills measurement approach used in the IT job fair achieved some important goals. The Brainbench skills measurement solution used in the IT job fair highlighted the importance of skills competency.
[09 Jun 2006]
News Vendor "bullshit", skills shortages and proving the value and credibility of IT to the business are the key challenges for IT chiefs this year, according to silicon.com's exclusive, third annual CIO Agenda survey.
[17 Jan 2007]
whitepaper The first part of the paper discusses the evolution of state and local government budgeting and identifies the skills, knowledge, and abilities that budget analysts should possess in order to succeed in today's environment.
[07 Jul 2005]
Comment Yet the dreaded 'skills gap' has reared its head, as certain types of jobs, such as IT and sales, are becoming harder to fill. Shaun Tyson, professor of human resources at Cranfield School of Management, offered an explanation for why the UK...
[21 Apr 2005]
Comment And - despite the obvious bad news of continued layoffs - many will view any kind of let-up in the skills shortage as a welcome breath of fresh air. This is because while all the IT vendors and dot-coms are letting the axe fall with chilling...
[30 Apr 2001]
whitepaper Skills-based routing, done right, can help minimize overhead expenses, build an orderly career path for agents and improve customer service. When skills-based routing was a new concept, design complexity and technology limitations posed major...
[27 Mar 2008]
News The full results of silicon.com's fifth annual skills survey are out. Which non-IT skills are in shortest supply at your workplace? Which IT skills are in shortest supply at your workplace? The skills shortage has resulted in me considering using...
[27 Mar 2003]
whitepaper There is a well-established relationship between improvements in skills and increased productivity. Many factors can contribute to productivity improvements, including high levels of enterprise and innovation, high levels of domestic competition...
[24 Jun 2005]
whitepaper The fundamental causes are labor market/social misconceptions by policy makers, youth and parents regarding the global high-skills/high-wage labor market. Worldwide, a paradox is hindering economic growth.
[24 Jun 2005]
News Offshoring is viewed with increasing ambivalence in the IT industry, according to the exclusive silicon.com 2007 Skills Survey. More than two-fifths of software/web developers responding to the silicon.com Skills Survey agree or strongly agree...
[21 Aug 2007]
whitepaper However, it does have information on occupation, age and wages, which in turn are correlated with workers' skills. In this paper the authors use matched employer-employee data using the New Earning Survey (NES) and the Annual Respondents Database...
[07 Jul 2005]
whitepaper The introduction of skills-based routing features for Automated Call Distributors (ACDs) has given call center managers very powerful capabilities to route incoming calls to the available agent most skilled to handle each call.
[24 Feb 2004]
whitepaper With the help of the campus, the technicians used the Microsoft Skills Assessment for Organizations, an online tool from Microsoft Learning, to identify the extent of their knowledge. Getronics HelpYouDesk, located in Berlin, Germany, is the...
[04 May 2007]
whitepaper Call centers are now starting to take advantage of the latest Automatic Call Distributor (ACD) technology for Skills-Based Routing. Effective use of ACD Skills-Based Routing requires new tools for forecasting, scheduling and daily management to...
[20 Apr 2004]
News The quality of computer science graduates is falling, according to results from the exclusive silicon.com 2007 Skills Survey. I think that's sometimes a bit more important than the actual skills that you have.
[01 Oct 2007]
News The IT skills crisis is deepening, according to exclusive silicon.com research. The ninth annual Skills Survey reveals employers are finding it increasingly difficult to fill IT positions in their organisations.
[07 Aug 2007]
News Lucrative fees have tempted an increasing proportion of UK IT workers into becoming contractors, according to silicon.com's exclusive 2006 Skills Survey. Rising pay is one of the factors that has lured workers into the contractor lifestyle and the...
[01 Jun 2006]
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