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Avaya Case Study: Sprint Recycling
White Paper As a solution Sprint turned to Avaya for an intelligent communications solution appropriately sized for its small business, yet robust enough to handle current and future needs. Born and bred in the streets of New York - with over 25 years industry... [28 Apr 2007]
Avaya Case Study: New York Media
White Paper The company's Avaya BusinessPartner brought an RFP-compliant Intelligent Communications solution consisting of two Avaya 8710 servers for redundancy, running Avaya's award-winning Communication Manager with Avaya INTUITY AUDIX providing messaging... [11 Jun 2008]
Avaya Hospitality Communications Solution Makes Wynn Las Vegas Guests Big Time Winners
White Paper As a solution the hotel deployed Intelligent Communications solution from Extreme Networks and Avaya supports data and IP Telephony-based business communications applications. Wynn Las Vegas is a $2.7 billion luxury hotel and destination casino... [08 May 2007]
Avaya Case Study: AES Eletropaulo
White Paper The Avaya Consultant and Systems Integration (CSI) team based in Brazil worked jointly with the AES Eletropaulo Software Development Center and Call Center teams to design and implement a customized Intelligent Communications solution featuring an... [11 Jun 2008]
Avaya Case Study: Analytik Jena Group
White Paper As a solution the company chose a converged communications network with an intelligent secure, flexible architecture from Avaya. Analytik Jena has a long tradition in developing high quality and precision analytical systems which dates back to the... [12 Apr 2007]
Avaya Case Study: CanWest Global Communications Corp.
White Paper In the heart of Nortel Networks country, CanWest chose an Avaya IP Telephony Solution for its intelligent communications needs, including 10 Avaya DEFINITY Communications Servers and Avaya S8700 Media Servers running Avaya Communication Manager... [07 Sep 2006]
Avaya Customer Interaction Suite Keeps International Speedway Corporation Race Fans in the Driver's Seat
White Paper The company deployed the Avaya Customer Interaction Suite in a new centralized contact center, with intelligent call distribution among agents, Avaya Interactive Response handling of information-only questions, detailed management reporting, and... [07 Sep 2006]
Avaya Case Study: Honda Racing F1 Team
White Paper With a view to unified communications in the long term, Avaya proposed, designed and installed an Intelligent Communications solution based on secure Internet Protocol (IP) telephony. It installed the latest Avaya Communication Manager software... [02 Jul 2008]
Avaya Case Study: SBLI USA
White Paper As a solution SBLI chose an Avaya Solution with components that would satisfy its current needs for intelligent communications. SBLI USA Mutual Life Insurance Company, Inc.a financial services company with roots dating back over 65 years... [28 Apr 2007]
Avaya Case Study: 9-1-1 and Beyond
White Paper The Avaya telecommunication solution includes: automatic call distribution and intelligent work-stations, computer-aided dispatch, and digital voice logging. IBM received the commission and partnered with Avaya for the call center ACD/PBX and... [02 Jul 2008]
Unlocking Performance and Boosting Competitiveness by Integrating Communications Into Business Processes
White Paper With the Avaya approach, communications can provide far reaching operational differentiation, enabling superior execution and yielding people who are more productive, processes more intelligent, and customers more satisfied. [30 Aug 2006]
Avaya Case Study: Macedonia (MakTel)
White Paper The company operates two contact center sites in the Macedonia region and chose an Avaya IP Contact Center Solution to offer customers - and center agents - the benefit of intelligent communications. Makedonski Telekomunikacii AD is a national... [07 Sep 2006]
Avaya Case Study: T-Com Croatia
White Paper T-Com Croatia chose an Avaya Call Center Solution to outfit its three call centers. As it sought to upgrade its communications, the company knew deployment of intelligent communications would give it a competitive edge. [08 May 2007]
San Francisco Museum of Modern Art Exhibits New Savings and Productivity With Avaya Communication System
White Paper Deployment of Avaya IP Telephony solution over an Extreme Networks converged data infrastructure to reduce costs and improve intelligent, personalized interactions both internally and externally. Founded in 1935, the San Francisco Museum of Modern... [07 Sep 2006]
Intelligent Communications in Government: Serving the Public More Effectively
White Paper To learn how "Intelligent Communications" can help government agencies at all levels answer these and other challenges, download this informative white paper from Avaya. In the United States alone there are 85,000 civil government entities and 44... [13 Dec 2007]
