avaya telephony
RSS avaya telephonySort by: Relevance | Date
Ulsan Metropolitan City Realizes Vision of Digital City With Avaya IP Telephony Solution
White Paper An Avaya IP Telephony Solution connecting Ulsan Metropolitan City Hall to its 15 main branch offices and other smaller branches, with an initial investment in 1,300 Avaya IP Phones. The solution was further bolstered by additional development work... [11 Jun 2008]
Highly Reliable and Scalable Avaya IP Telephony Solutions Help WOWOW Expand Its Business
White Paper Avaya IP telephony enables the company to perform seamless contact center operation and highly reliable, non-stop operation through redundant systems. The company wanted customer service improvement and business expansion to become a multi-contact... [07 Sep 2006]
ConocoPhillips Connects Nine Locations in Indonesia With Advanced Avaya IP Telephony Solutions
White Paper The company wanted to design and build an IP telephony solution to support nine offshore locations in Indonesia while ensuring reliable and secure communications on the Avaya platform, which the ConocoPhillips corporate standard. [07 Sep 2006]
BUPA International Delivers Outstanding Global Customer Service With Avaya IP Telephony Solution
White Paper The company chose an Avaya IP Telephony Solution based on a single, converged network that carried both voice and data traffic to provide a networked call centre solution. BUPA International wanted to create a scalable, global, converged... [07 Sep 2006]
Nissen Builds a Centrally Managed Virtual Contact Center With Avaya IP Telephony Solutions
Highly reliable and scalable Avaya IP telephony solutions help Nissen to centrally manage its virtual contact center operation and enable real-time adaptation to changing business needs. The company wanted to optimize business resources, to... [05 Sep 2006]
The State of Maine Benefits From Avaya IP Telephony Solution Without Reinventing Its Network
White Paper The state of Maine migrated to an Avaya IP Telephony Solution using a combination of Avaya Media Servers, Avaya Media Gateways and an Avaya Contact Center Solution to improve productivity, streamline IT expenses and protect prior IT investments by... [07 Sep 2006]
SCT Thailand Selects AVAYA IP Telephony Solution, Achieving Cost Reduction With Reliable Connection to More Than 20 Overseas Offices
White Paper As a solution the company decided to invest in an Avaya IP Telephony Solution based on Avaya IP Solutions, comprising Avaya S8300 IP Media Processors, Avaya G700 Media Gateways, Avaya IP Softphones, Avaya 4610SW IP telephones, Avaya G250 Media... [28 Apr 2007]
Nissen Builds a Centrally Managed Virtual Contact Center With Avaya IP Telephony Solutions
White Paper Highly reliable and scalable Avaya IP telephony solutions help Nissen to centrally manage its virtual contact center operation and enable real-time adaptation to changing business needs. The company wanted to optimize business resources, to... [07 Sep 2006]
Galveston County Emergency Services Relies on Avaya IP Telephony Solution to Meet the Needs of Today and Migrate to the Future
GCECD implemented an Avaya IP Telephony Solution, including Avaya S8700 Media Server powered by Avaya Communication Manager software supporting seven remote locations designed with servers and gateways in Local Survivable Processor (LSP) mode to... [05 Sep 2006]
Amada Co., Ltd. Boosts Field Support Precision and Customer Service Satisfaction With Avaya IP Telephony
White Paper To meet these challenges, the company chose to expand its existing capabilities using an Avaya IP Telephony Solution. Amada Company Ltd. Sheet Metal Service Division) was facing challenges with its technical support infrastructure. [12 Apr 2007]
Armatis Counts on Avaya IP Telephony Solutions to Consolidate Its Multi-site Contact Centers
White Paper In collaboration with Asten Communications and Avaya, Armatis implemented two redundant Avaya S8700 media servers, connected to Avaya G700 media gateways equipped with an Avaya S8300 media server in Local Survivable Processor mode. [12 Apr 2007]
Samsung Tesco's Haman Distribution Service Center Realizes Mobility With Avaya Wireless IP Telephony Solution
Samsung Tesco chose an Avaya Wireless IP Telephony Solution for its proven performance, robustness and ability to consolidate multiple communications channels into a single device. Located in the Kyung Nam province of Korea, Samsung Tesco's Haman... [11 Jun 2008]
Seoul Auto Gallery Takes the Lead With Cutting-Edge Avaya Wireless IP Telephony
White Paper The Avaya IP Telephony Solution featuring Mobility applications won over competing solutions by clearly demonstrating the best performance in numerous categories. When the Avaya solutions were paired with SAG's IP network, the unique components... [28 Apr 2007]
Avaya ExpertNet VoIP Assessment Tool, Realized Through IP Telephony Deployment at Avaya
White Paper Avaya is expert in delivering industry-leading IP telephony solutions and integrating them into existing networks. But when the company decided to deploy its IP solutions across the Avaya enterprise - they faced the same challenge that the... [03 Jul 2008]
Samsung Tesco's Haman Distribution Service Center Realizes Mobility With Avaya Wireless IP Telephony Solution
White Paper Samsung Tesco chose an Avaya Wireless IP Telephony Solution for its proven performance, robustness and ability to consolidate multiple communications channels into a single device. Located in the Kyung Nam province of Korea, Samsung Tesco's Haman... [11 Jun 2008]
