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Multilingual Customer Care: How Knowledge Management Drives Cost Savings for Global Companies

White Paper Listen in to Lionbridge and Primus and learn first hand how companies localize content for each country they do business in to provide support in complex, international support environments. Join us to hear how true, world-class support can be... [25 Feb 2004]

VERITAS Global Cluster Manager: Heterogeneous Cluster Management and Disaster Recovery Protection

White Paper As business enterprises grew and their data availability needs similarly expanded, the use of clustering evolved to include a wider range of application service protection beyond just the availability of back-end data sets. [14 Nov 2007]

Global Technology Consulting Company Automates Identity Management by Integrating Active Directory and PeopleSoft

White Paper The company created a solution that captures changes made in its PeopleSoft Human Resources application and uses built-in business rules to provision all remaining enterprise systems: Active Directory directory service, e-mail distribution lists... [28 Sep 2007]

Egger Picks SAP Active Global Support to Optimize Performance of Key Business Processes

White Paper Order entry and production planning for Egger's products - lumber, edging and trim, laminates, laminated chipboard and flooring, and finished parts for furniture - are crucial business processes. When Egger upgraded its SAP R/3 software system... [28 Sep 2007]

SAP Business Information Warehouse at SAP AG: Global Reporting Creates Transparency for Customer-Related Decisions

White Paper With its SAP Business Information Warehouse (SAP BW), SAP has established a standardized reporting procedure in the whole group. Top management, line managers and a large number of employees in all parts of the world can now make decisions flexibly... [28 Sep 2007]

Global Freight Forwarder Capitalizes on Integrated Solution to Speed Business Growth

White Paper To enhance this solution, the IT team at National Air Cargo developed a fully integrated supply chain management system based on the Microsoft .NET Framework 3.0. National Air Cargo provides express freight delivery worldwide. [03 Jul 2008]

Global, Secure Remote Access Provided at Low Cost and With Easy Management

White Paper It needed to provide its extensive international sales force with remote access to a Virtual Private Network (VPN) to enhance export operations, which account for 70 per cent of its annual business. Its international sales force now has access to... [19 Dec 2007]

Customers and Shareholders Benefit as Global Manufacturer Deploys Management Solution

White Paper Sevcon worked with Microsoft Gold Certified Partner Columbus IT to deploy Microsoft Dynamics AX business management software, supported by the Microsoft server infrastructure. A lack of integration meant that business managers were unable to get an... [26 Apr 2008]

Amazing Global Improves Operational Efficiency and Business Performance With CRM Solution

White Paper Atlantic Technologies wanted to create a single, global, shared system for pipeline and forecast management - available over the Web in Software-as-a-Service (SaaS) mode and reduce forecast production and consolidation times - decreasing the risk... [01 Jul 2008]

Tri-State Water Treatment's Business Communication System Pays Back Big Dividends Thanks to Cisco SMB Select Partner AOS Global

White Paper AOS Global Solutions deployed Cisco Business Communications solution and the Cisco IP Communications solution. With no time to update many processes that had been in place since the company opened its doors, management was always struggling to keep... [02 Jun 2006]

HSBC invests in business analytics

News Strategy Management will undoubtedly become an integral part of our business and we expect that it will make more than 50 billion customer decisions annually for us as we roll it out across our global business. [17 May 2006]

Fairchild Semiconductor Centralizes Supply Chain Management Planning

White Paper Fairchild turned to IBM Global Services' Business Consulting Services for systems integration services and consulting expertise in advanced supply chain management. IBM Global Services' Business Consulting Services provided the business consulting... [17 Mar 2007]

Fairchild Semiconductor Centralizes Supply Chain Management Planning

White Paper Fairchild turned to IBM Global Services' Business Consulting Services for systems integration services and consulting expertise in advanced supply chain management. IBM Global Services' Business Consulting Services provided the business consulting... [17 Mar 2007]

Bank "maps" its way through SOX maze

Case Study Stephen Ashton, director of global IT business management for DrKW, said complying with the act has been a major activity. It's significant in terms of the burden on general business and on the IT function. [15 Nov 2005]

mySAP SCM at Dow Corning: A Transition to Global Planning Improves Business Performance

White Paper Dow Corning made the transition from a geographically focused management structure to a global approach that encompasses a portfolio of industry business units. The company now provides global visibility to key supply and demand information and... [26 Jul 2007]

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