Norwich Union
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Norwich Union goes Exstream to descramble customer documents
News Financial services heavyweight Norwich Union has implemented a document automation project to make its communications with customers more understandable. Norwich Union... [14 Jan 2008]
Norwich Union Life fined for data control 'weaknesses'
News The Financial Services Authority (FSA) has fined Norwich Union Life £1.26m for failing to manage customer data adequately, resulting in financial crimes such as identity theft being committed against its... [17 Dec 2007]
Norwich Union 'still committed to offshoring'
News Norwich Union has said its decision to move 150 call centre jobs from India back to the UK is not a sign the company is turning its back on offshoring. But a spokeswoman for Norwich... [30 Jan 2007]
McCue Interview: Norwich Union CIO Alex Robinson
Comment By the end of this year Robinson says between 40 and 50 per cent of Norwich Union's IT will be offshore and, in certain areas such as application development, that will be closer to 70 per cent. Alex... [27 Feb 2007]
Norwich Union automates HR enquiries
News Norwich Union's HR department has rolled out a search application to make it easier for staff to find out about employment policies themselves. The system has been so successful, Norwich... [15 Oct 2007]
Norwich Union to use car-tracking sat-nav tech
News Norwich Union is using GPS satellite-based navigation technology to track cars as part of a new pay-as-you-drive insurance scheme which could lower premiums for many drivers. The move follows a pilot of... [05 Oct 2006]
Norwich Union gets high-tech help for telematics-based car insurance
News Norwich Union is working with IBM and Orange on a telematics system that could reduce some drivers' insurance premiums by working out how safe they are at the wheel. To express an interest, consumers can... [13 Mar 2003]
Norwich Union cuts 700 IT jobs
News UK insurance firm Norwich Union is to axe 700 staff and 250 contractors from its Life unit in a cost-cutting restructure that will see some of the work outsourced offshore. Norwich... [09 Jun 2004]
Norwich Union to offshore nearly 1,000 jobs
News The UK's largest insurance firm Norwich Union is expanding its offshoring plans by moving almost 1,000 jobs to India and Sri Lanka over the next year. The move will lead to the loss of 150 jobs but... [23 Sep 2004]
Norwich Union moves more IT jobs to India
News Norwich Union is outsourcing 500 IT jobs - most of them to India - as part of company-wide plans to save £250m per year by 2008. The IT roles will be outsourced to Norwich... [15 Sep 2006]
Norwich Union shifts critical data
News Norwich Union has awarded a four-year contract to Hitachi Data Systems (HDS) to move business critical data to a new primary datacentre in Norwich. The data migration will take place... [04 Dec 2008]
Norwich Union axes 321 call centre jobs
News Norwich Union is to axe 321 jobs as it closes its customer services centre in Liverpool. The centre, which handles calls for Norwich Union Direct, is set to close by... [26 Jul 2006]
Norwich Union considers IT outsourcing
News Norwich Union is considering outsourcing some of its IT infrastructure which could affect up to 400 IT staff next year. A spokesman for Norwich Union said: "We are at... [23 May 2008]
Norwich Union tightens up Indian offshore security
News Norwich Union has tightened up security at its Indian call centres following a review of its offshore operations. Out of its total workforce of 30,000 Norwich Union... [26 Mar 2007]
Norwich Union bets on India
News Half of UK insurance company Norwich Union's IT will be done in India by the end of this year, as part of companywide plans to slash £250m off the group's £2bn operating costs. In an exclusive interview... [28 Feb 2007]
