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Europe cracks down on airline ticket websites
News The EU is cracking down on airline ticket websites that are failing to give customers the full picture on their purchases. In an EU-wide investigation - involving 15 national authorities - more than half... [15 Nov 2007]
Travellers to try dot-aero service in Geneva
News The service differs from using individual airline or airport websites because it will ultimately be global, standardised - around dot-aero - and available via PCs, mobiles and PDAs. With the great and... [10 Oct 2003]
Fujitsu takes off with £60m BMI deal
News Fujitsu services has won a £60m IT outsourcing contract with BMI in a deal that will see some payments linked to the number of web bookings the airline takes. The airline is aiming for direct cost... [01 Jun 2004]
US online travel sales to hit $128bn by 2011
News A study carried out for the report found buyers indicated a preference for airline websites as a way to avoid service fees and gain loyalty points. Additionally, hotels will continue to see a shift to... [14 Nov 2006]
Guess what type of company is worst for online service
News High-tech companies, as a group, ranked lower than airline, travel and telecoms companies when it comes to things like responding to online inquiries, according to the study, conducted by Internet research firm The... [02 Apr 2003]
Mobile calls allowed on half of all airlines by 2008
News A third of airline tickets worldwide are now sold online, compared with just 20 per cent last year, and 72 per cent of those tickets were sold through the airlines' own websites. The figures in the... [01 Nov 2006]
Tony Hallett's After These Messages: Fly high Wi-Fi
Comment Lufthansa has gained some cachet by being the first carrier (in the airline sense) to team with Connexion by Boeing and bring a service to a long-haul flight (ironically on an Airbus aircraft). So far the service is only... [02 Jun 2004]
Will's Web Watch: easy, easy, easy...
Comment Essentially, the easyGroup now has a strong brand, diversified from its airline roots - though that business is still responsible for the largest share of online transactions - but in theory it could now be a case of... [20 Apr 2005]
World's leading websites failing the disabled
News The study tested websites from 20 countries - including China, Japan, Russia, the UK and the US - and scrutinised the site of each country's head of state and leading airline, bank, newspaper and retailer. [06 Dec 2006]
Tony Hallett's After These Messages: Time to travel
Comment Shopping around on the web is easy and I'll take a saving of a tenner here or there on a transatlantic flight when flitting from Opodo, to Ebookers, to Lastminute to individual airline websites.... [13 Apr 2004]
Web will eat itself
Comment That'll be lost revenue for the airline concerned then. It's time to drop the jargon and make websites truly user friendly. They optimistically expect to receive bids in excess of £1m, although the... [09 Mar 2001]
US travel bookers strike
News Industry analysts estimate the cuts could save the airline industry up to $500m annually in distribution costs. The agencies claim websites like Orbitz.com and major carriers such as AA (American... [30 Aug 2001]
Why paying for content's still so difficult
Comment Fine if you're buying a £200 airline ticket or spending £20 on CDs but an online publisher charging readers 20p to scan through today's headlines or browse the football results will soon find themselves in the red after... [05 Mar 2002]
Editor's Blog: Ranking everything
Comment I'm thinking probably not the car-maker, the airline or the tech companies, which either churn out hardware or need a fair bit of juice to power servers and the like. I don't mind too much, in this case, though things... [13 Sep 2007]
