avaya case study
RSS avaya case studySort by: Relevance | Date
Avaya Case Study: Midwestern Hospitals and Clinics
White Paper The hospital system selected an Avaya Interactive Response (IR) application and IQ Services, an Avaya DeveloperConnection partner, to provide a solution to this challenge. The IQ Services Project Manager worked with application vendors to define a... [02 Jul 2008]
Avaya Case Study: American Chartered Bank
White Paper ACB chose an Avaya Communication Manager solution for its 80 agents. American Chartered Bank (ACB), a full-service commercial and retail bank with 14 branch offices throughout the Chicagoland area, has been locally owned and operated since 1987. [11 Jun 2008]
Avaya Case Study: Intermountain Healthcare
White Paper Avaya and a Platinum-level member of its Avaya BusinessPartner program responded to Intermountain Healthcare's RFP and won out over several competing companies. Intermountain Healthcare deployed an Avaya Contact Center Solution with IP telephony to... [02 Jul 2008]
Avaya Case Study: Kansas State University
White Paper From a telephony standpoint, KSU is now an "All Avaya" campus and the site of the second largest communications network in the state. The campus' Avaya Intelligent Communications solution is powered by Avaya Communication Manager and runs on two... [02 Jul 2008]
Avaya Case Study: NetMotion Wireless
White Paper In the final analysis, the company chose an Avaya IP Telephony Solution with MultiVantage Communications Applications and Avaya Communication Manager. NetMotion Wireless launched a business re-engineering initiative that called for tighter linkages... [02 Jul 2008]
Avaya Case Study: HomeNet, Inc.
White Paper The company deployed Avaya IP Office solution. Operating in the southeastern Pennsylvania region since 1995, HomeNet, Inc.provides comprehensive computer and network services as well as Web site design and hosting sites for automotive dealers and... [02 Jul 2008]
Avaya Case Study: Honda Racing F1 Team
White Paper With a view to unified communications in the long term, Avaya proposed, designed and installed an Intelligent Communications solution based on secure Internet Protocol (IP) telephony. It installed the latest Avaya Communication Manager software... [02 Jul 2008]
Avaya Case Study: GrandSouth Bank
White Paper The Avaya IP Office solution offered the right features at the right price, while the support offer from the Avaya SMB Expert BusinessPartner provided the highest confidence in achieving business value from the system. [02 Jul 2008]
Avaya Case Study: arvato services
White Paper A VPI (Voice Print International) call recording and quality management solution that integrates seamlessly with arvato services' existing Avaya VoIP platform enables the company to reliably record and evaluate approximately 800 agents at its two... [02 Jul 2008]
Avaya Case Study: Association of Accounting Technicians
White Paper AAT installed Avaya IP Office 412 system at a new location to which AAT moved in London. The Association of Accounting Technicians (AAT), established in 1980, is a United Kingdom-based non-profit membership body supporting the training, the... [02 Jul 2008]
Avaya Case Study: Atento Argentina
White Paper Atento Argentina deployed an Avaya S8720 Communications Server with over 1,500 IP agent licenses featuring Avaya Communication Manager software in its office located in Martinez, Buenos Aires. For Mar del Plata, they implemented an Avaya Media... [02 Jul 2008]
Avaya Case Study: 9-1-1 and Beyond
White Paper IBM received the commission and partnered with Avaya for the call center ACD/PBX and telephony systems. The Avaya telecommunication solution includes: automatic call distribution and intelligent work-stations, computer-aided dispatch, and digital... [02 Jul 2008]
Avaya Case Study: RCI International
White Paper As a solution RCI International implemented an Avaya Call Management system with an Avaya Automatic Call Distributor. RCI has more than three million members worldwide, who enjoy dream vacations at RCI's 3,700 affiliated resorts. [27 Apr 2007]
Avaya Case Study: Research and Research
White Paper To maintain a state-of-the-art telephony solution, R&R chose an Avaya IP Office solution with Avaya 5600 Series IP telephones and Avaya Voicemail Pro and Avaya Phone Manager Pro. Founded in 1989, Research & Research (R&R) expertly handles a full... [27 Apr 2007]
Avaya Case Study: Natural Gas Distributor
White Paper This company decided to replace all of its Nortel field installations with Avaya IP Office and to adopt Avaya as its corporate standard. The company also upgraded from a DEFINITY to an Avaya S8700 Server with the latest iteration of Avaya... [11 Jun 2008]
