avaya pbx
RSS avaya pbxCompare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
White Paper This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The Enterprise IP PBX market is rapidly changing to... [02 Jul 2008]
Multi-Vendor Integration Among Headquarters and Branch Offices
White Paper The Avaya Enterprise Branch Connect Solution provides large enterprise companies with the benefits of a converged solution, with feature-rich IP telephony applications for branch-office employees, while integrating with existing headquarters PBX... [03 Jul 2008]
Avaya QSIG Implementation: Benefits and Applications
White Paper Avaya (as ATandT) pioneered the concept of proprietary intelligent PBX networks more than twenty years ago, and is again leading the way for industry standard intelligent PBX network solutions by using QSIG as the basis for its own feature... [03 Jul 2008]
3Com Networked Telephony Solution Reaps Rich ROI for Aviva Life Insurance Company
White Paper By 2002, however, the insurer's growth had overtaxed the capabilities of the Avaya PBX systems it inherited in its headquarters and Buffalo, NY office. After consulting with 3Com partner Intelliphone, Inc.and considering an Avaya PBX and an IP... [04 May 2004]
Nokia: Skype must change or die
News Nokia today announced a partnership with Avaya which will give users of Nokia Series 60-based smart phones and Avaya IP PBXs to have a single business number and voicemail, as well as PBX-style call logging for the smart phones and SIP capabilities. [13 Jun 2005]
3Com Case Study: Aviva Life Insurance Company (USA)
White Paper By 2002, however, the insurer's growth had overtaxed the capabilities of the Avaya PBX systems it inherited in its headquarters and Buffalo, NY office. A subsidiary of Aviva plc, one of the 10 largest insurance groups in the world, Aviva Life... [07 Dec 2004]
Opening the Door to VoIP--and More Effective Phone Communications
White Paper To meet its growing communications needs, YSG considered upgrading its existing Avaya PBX system; however, that approach was ultimately rejected because it was too expensive and didn't meet YSG's extensive requirements. [14 Jul 2008]
Opening the Door to VoIP--and More Effective Phone Communications
White Paper To meet its growing communications needs, YSG considered upgrading its existing Avaya PBX system; however, that approach was ultimately rejected because it was too expensive and didn't meet YSG's extensive requirements. [03 Jan 2008]
TechNet Webcast: How to Do a Proof of Concept for Communications Server 2007 Interoperability With PBX Systems (Level 300)
White Paper This webcast discusses interoperability scenarios for various PBX manufacturers like Avaya, Cisco, Mitel, and Siemens. Wondering how to take advantage of the existing Time Division Multiplexing (TDM) or IP Private Branch Exchange (PBX... [03 Jul 2008]
How to Successfully Expand (Not Replace) an Existing Telephone Exchange
White Paper An Avaya IP-PBX system was introduced into the DECIMAS' head office by Alhambra-Eidos, together with a Voice Over IP (VOIP) gateway based on components from Intel. First, the company's Public Branch Exchange (PBX) no longer met the company's... [23 Mar 2006]
Avaya Case Study: 9-1-1 and Beyond
White Paper IBM received the commission and partnered with Avaya for the call center ACD/PBX and telephony systems. The Avaya telecommunication solution includes: automatic call distribution and intelligent work-stations, computer-aided dispatch, and digital... [02 Jul 2008]
BUPA turns to Avaya for healthier call centres
News The health care provider is replacing traditional PBX voice systems with a converged voice and data set up which will allow computer telephony integration (CTI), better workflow and call overflowing to home workers. [04 Oct 2002]
SCT Thailand Selects AVAYA IP Telephony Solution, Achieving Cost Reduction With Reliable Connection to More Than 20 Overseas Offices
White Paper SCT Thailand was looking to enhance its workflow and processes and reduce its operational expenditure by upgrading its legacy PBX system and integrating telephony applications with its ERP network infrastructure system. [28 Apr 2007]
Avaya IP Contact Center Delivers Clearest Image of Olympus Korea's Commitment to Customer Service
White Paper Faced with issues of high maintenance costs and the complexity of managing a multi-vendor PBX call center system, Olympus was looking for an IP contact center solution to improve customer service and support its business expansion needs. [02 Jul 2008]
Darby Bank & Trust Lowers Costs With ShoreTel VoIP
White Paper Darby Bank was faced with an outdated Nortel PBX that it was quickly outgrowing. The IT team spent eight months reviewing solutions from Avaya, Cisco, IP Centrex (a hosted solution), and ShoreTel. Darby Bank & Trust deployed ShoreTel to eight... [02 Apr 2008]
