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BA puts faith in IP at Terminal 5
Case Study British Airways (BA) is in the final testing phase of its sophisticated IP network in Heathrow's new Terminal 5 (T5), ahead of its opening on 27 March. The Fast Ethernet Metropolitan Area Network (MAN) - installed by... [08 Feb 2008]
BA in chaos as BABS goes down on angry passengers
News The two systems handle bookings, luggage handling, and checking in, and BA staff have had to handle all these processes by hand. A BA spokeswoman confessed there is a problem. BA has... [16 Mar 2001]
BA saves £500m with smart shopping software
Case Study At the end of the 1990s, BA was spending more than £4bn per year with suppliers, processing in excess of 350,000 orders annually and processing more than half a million invoices. Speaking at an Ariba event in London, Tim... [07 Mar 2007]
Flight chaos: BA systems still grounded
News A spokesman for BA said: "As each day goes by it gets a little better. BA claimed the failure stemmed from the crash of links connecting various systems, such as baggage handling, into the main departure... [19 Mar 2001]
BA CIO: 'Terminal 5 tech will revolutionise air travel'
News Paul Coby, CIO of British Airways, has told silicon.com the opening of Heathrow Terminal 5 will signify the coming of age of BA and the completion of its transformation from a company that has been accused in the past of... [21 Sep 2006]
BA takes cautious approach to "much-hyped" SOA
News British Airways (BA) is taking its first steps with service-oriented architecture (SOA) but warned that wider use could still be up to five years away. Speaking at BA's annual 'IT Fair' at the airline's... [19 Oct 2006]
BA chief exec backs "lean" tech future
News British Airways (BA) is borrowing a manufacturing concept originally developed by Toyota for the automotive sector in the 1970s to make its technology more "lean" for the future. BA CEO Willie Walsh... [18 Oct 2006]
BA's former Indian offshore unit floats on NYSE
News The former Indian offshore outsourcing unit of British Airways (BA) has raised more than $255m after completing its IPO on the New York Stock Exchange (NYSE). WNS, which reported $202.6m in revenue for the last year, was... [04 Aug 2006]
BA to roll out email to workers' mobiles
News According to BA manager for employee self-service (ESS), Allen Huish, the email system provided by CommuniGate Systems is part of an initiative that includes replacing a paper-based, pigeonhole system used to notify... [31 Oct 2007]
BA completes six-year SAP rollout
News British Airways (BA) has completed a six-year SAP enterprise resource planning (ERP) rollout to computerise the maintenance system supporting the company's entire fleet of aircraft. BA claims EWS will... [20 Sep 2006]
BA off to a flier with self-service check-in
News The rollout is expected to be complete by February next year, and is the latest part of the airline's 'customer enabled' BA programme that will use IT to transform how travellers do business with BA.... [29 Oct 2003]
BA makes 'fresh' new tech hires
News Speaking at silicon.com's CIO Forum conference Paul Coby, BA CIO and the UK's top CIO, said IT has transformed BA since 9/11 "and in the next six years it will do it again", adding: "That's why IT... [16 Oct 2007]
BA plans online upgrade in £450m cost-cutting drive
News British Airways (BA) is planning to upgrade its ba.com website and increase the use of self-service check-in as part of a £200m investment aimed at slashing the airline's costs by £450m. The two-year... [10 Mar 2006]
BA launches graduate IT recruitment drive
News BA has 20 vacancies on the programme, which is open to graduates of any discipline as long as they have the skills and desire to work in IT. It is the first time in six years BA has run a campaign to... [23 Feb 2007]
BA seeks network cohesion with $250m SITA contract
News British Airways (BA) has signed a five-year contract worth $250m with SITA to Internet-enable its entire network. BA will build an integrated online network infrastructure so that staff at 170 sites... [05 Jan 2000]
