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C&W CEO: BT is working against its customers

News In an interview with silicon.com, Marsh said C&W is keen to reduce its dependency on BT Wholesale - which, he says, puts the telco in a tricky position. BT is not working in the interests of one of its biggest customers by launching its 21CN... [14 Sep 2006]

C&WC gets head start in pay-as-you-surf race

News A BT spokesman accepted the C&WC service offers technical support where BT Click doesn't, but stated the BT service is still slated to go live in 4 to 5 weeks. Cable & Wireless Communications (C&WC) has stolen a march on BT in its effort to... [02 Sep 1998]

The A to Z of broadband

News The hostility between C&W and BT is clear: in an interview with silicon.com C&W's CEO Jim Marsh criticised BT's 21CN launch for not considering its customers. C&W is now focusing on its own fixed-mobile converged (FMC) service, taking on BT's... [01 Nov 2006]

BT embraces NetSuite's on-demand software

News BT and NetSuite have joined forces to bring web-based on-demand software to the telco's 1.6 million business customers. BT is offering NetSuite's business management applications and will soon provide customer relationship management (CRM) software... [22 Apr 2008]

BT hooks up first 21CN customers

News BT has moved its first customers to its 21st Century Network (21CN) in the initial phase of the next-generation network's national rollout. B is for BT Cardiff, Bridgend and the Pontypridd area are next on BT's list to have their voice and... [28 Nov 2006]

BT plans £1.5bn fat pipe upgrade

News BT is planning to spend £1.5bn on significantly upgrading its broadband network to support next generation super-fast internet. B is for BT BT says the planned investment is part of its strategy to deliver next generation broadband service across... [15 Jul 2008]

BT lags in broadband satisfaction stakes

News BT has come bottom of the eight major UK broadband providers in a customer satisfaction survey. Behind Tiscali comes Virgin Media with a score of 660, then Sky (657), AOL (646), Orange (636), Pipex (634), TalkTalk (630) and then BT. [06 Dec 2007]

BT rings up more than a million VoIP customers

News More than one million consumer customers have signed up for BT's VoIP service since June last year. A BT spokesman told silicon.com the reason for the rapid uptake is largely down to the launch back in June of Total Broadband packages - which offer... [10 Jan 2007]

BT wi-fi phones fail to light a fuse with consumers

News BT has reportedly abandoned, for the moment, attempts to market its dual-mode wi-fi handsets to consumers, despite the relative success of the device among business customers. According to an article in The Daily Telegraph newspaper, the BT Fusion... [07 Feb 2008]

BT business hubs to be wi-fi hotspots

News BT will soon offer all its business-hub users the chance to become wi-fi hotspots for their visitors and neighbours, the company revealed on Wednesday. BT Business Open Wi-Fi will be an extension of the communications and IT company's existing... [22 May 2008]

Is online TV throttling broadband networks?

News B is for BT BT told silicon.com the full launch of iPlayer hasn't had any impact on the service its customers receive. Although BT wouldn't say whether it employs traffic shaping, the telco said it manages its network to "ensure the best experience... [28 Jan 2008]

Does superfast broadband Britain stink of sewage?

News B is for BT BT's forthcoming copper-based ADSL2+ technology will only offer a theoretical maximum of 24Mbps. Click on the links below to find out more. C is for Cable & Wireless Click here for page 2 of this story. [23 Jan 2008]

Come an' Avatalk in Second Life, urges BT

News BT is upping its presence in Second Life with a trial of its free 'Avatalk' phone and texting service. B is for BT Users will be able to use their avatars to access the service at red BT phone boxes at five locations or by picking up a heads-up... [20 Mar 2008]

O2: A wannabe BT?

News O2 has revealed plans that could see it lining up to compete with the likes of BT and NTL as it moves increasingly towards fixed-mobile convergence (FMC), broadband and various flavours of telly and advertising. [15 Nov 2006]

Virgin touts free broadband speed upgrade

News B is for BT BT's forthcoming ADSL2+ tech will offer speed of up to 24Mbps, though the telco is also dabbling with fibre. A planned BT fibre deployment at Ebbsfleet, Kent, will offer speed of up to 100Mbps on a mixed development including 10,000 homes. [28 Jan 2008]

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