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The A to Z of broadband

News It has 8.7 million broadband customers, including the customers of other ISPs that use the BT network, although it didn't do too brilliantly in a recent customer satisfaction survey. B is for BT B is for BT

Tags: broadband, adsl, hsdpa, bt

[01 Nov 2006]

BT embraces NetSuite's on-demand software

News BT and NetSuite have joined forces to bring web-based on-demand software to the telco's 1.6 million business customers. BT is offering NetSuite's business management applications and will soon provide customer relationship management (CRM) software...

Tags: smes, saas, crm, bt

[22 Apr 2008]

BT hooks up first 21CN customers

News BT has moved its first customers to its 21st Century Network (21CN) in the initial phase of the next-generation network's national rollout. B is for BT Cardiff, Bridgend and the Pontypridd area are next on BT's list to have their voice and...

Tags: 21cn, wales, bt, customer

[28 Nov 2006]

BT lags in broadband satisfaction stakes

News BT has come bottom of the eight major UK broadband providers in a customer satisfaction survey. Behind Tiscali comes Virgin Media with a score of 660, then Sky (657), AOL (646), Orange (636), Pipex (634), TalkTalk (630) and then BT.

Tags: jd power, broadband, isps, customer

[06 Dec 2007]

BT rings up more than a million VoIP customers

News More than one million consumer customers have signed up for BT's VoIP service since June last year. A BT spokesman told silicon.com the reason for the rapid uptake is largely down to the launch back in June of Total Broadband packages - which offer...

Tags: broadband, voip, bt

[10 Jan 2007]

Come an' Avatalk in Second Life, urges BT

News BT is upping its presence in Second Life with a trial of its free 'Avatalk' phone and texting service. B is for BT Users will be able to use their avatars to access the service at red BT phone boxes at five locations or by picking up a heads-up...

Tags: bt, trial, ip, sms

[20 Mar 2008]

O2: A wannabe BT?

News O2 has revealed plans that could see it lining up to compete with the likes of BT and NTL as it moves increasingly towards fixed-mobile convergence (FMC), broadband and various flavours of telly and advertising.

Tags: mobile tv, fmc, be, advertising

[15 Nov 2006]

Virgin touts free broadband speed upgrade

News B is for BT BT's forthcoming ADSL2+ tech will offer speed of up to 24Mbps, though the telco is also dabbling with fibre. A planned BT fibre deployment at Ebbsfleet, Kent, will offer speed of up to 100Mbps on a mixed development including 10,000 homes.

Tags: broadband, speed, virgin, cable

[28 Jan 2008]

Cardiff poised to steal Swindon's fat pipe crown?

News B is for BT The Welsh capital was chosen by BT for initial tests of 21CN, with the first customers hooked up to the new network last month. E is for Education F is for Fibre Nearly three-fifths (59.8 per cent) of homes in the Wiltshire town had...

Tags: 21cn, swindon, bt broadband, broadband

[11 Dec 2006]

Faster speeds on the cards for Broadband Britain?

News B is for BT Tiscali CEO, Mary Turner, recently told silicon.com fibre to the cabinet - aka backhaul - needs to be "commercialised" as BT is not currently obliged by Ofcom to resell it. E is for Education

Tags: broadband, fibre, ofcom, high speed

[22 Feb 2008]

Broadband summit: Speed is the key

News B is for BT Companies including BT - which has invested billions in overhauling its core network to an all-IP network known as the 21CN - and Virgin Media, which has announced plans to roll out an up to 50Mbps broadband service by the end of next...

Tags: ofcom, broadband, ngn, economy

[27 Nov 2007]

Broadband Britain cheaper and faster than ever

News B is for BT The analyst said the UK's telecoms landscape is set for "enormous change", with the rollout of BT's 21CN all-IP next-gen network this year. E is for Education F is for Fibre Average broadband costs have dropped 36 per cent in the last...

Tags: broadband, speed, fat pipes, connection

[01 Feb 2008]

Where next for broadband Britain?

News B is for BT All-IP next generation networks (NGNs) are being rolled out in the UK - such as BT's 21CN - but NGNs do not solve the problem of legacy copper wiring at street level, from exchanges to cabinets and homes - an issue known as next...

Tags: ngn, nga, broadband, fibre

[22 Nov 2007]

Euro e-health getting the right attention

News B is for BT E is for Education Those not using IT cite a lack of training and technical support as major barriers - requesting more IT in medical education, more training and better electronic networking among healthcare practitioners wanting to...

Tags: telemonitoring, healthcare, e-health

[28 Apr 2008]

'Unlimited broadband' thing of the past?

News B is for BT At conferences where the likes of Tiscali and BT are present, you hear them say these things - 'We must move to a new tariffing scheme' - and that tells me they're working hard on this. E is for Education

Tags: broadband, iplayer, youtube, isps

[17 Mar 2008]

Ofcom and ISPs kiss and MAC up

News B is for BT A BT spokesman told silicon.com that the company was fully behind the proposals. E is for Education F is for Fibre The MAC is required by customers wanting to switch ISP, which they take over to their new provider.

Tags: mac, ofcom, bt

[13 Dec 2006]

Telco packages overwhelm customers

News B is for BT Ofcom has called for simplifying the process of switching providers and recently received support from BT for the cause. E is for Education F is for Fibre A "significant minority" of consumers have trouble working out which company...

Tags: telcos, survey, ofcom, uk

[17 Nov 2006]

Is online TV throttling broadband networks?

News B is for BT BT told silicon.com the full launch of iPlayer hasn't had any impact on the service its customers receive. Although BT wouldn't say whether it employs traffic shaping, the telco said it manages its network to "ensure the best experience...

Tags: bbc, iplayer, tiscali, bandwidth

[28 Jan 2008]

Does superfast broadband Britain stink of sewage?

News B is for BT BT's forthcoming copper-based ADSL2+ technology will only offer a theoretical maximum of 24Mbps. E is for Education F is for Fibre The list from A to Z Click on the links below to find out more.

Tags: sewer, speed, broadband, fibre

[23 Jan 2008]

Smaller ISPs: The secret to our success

News The UK broadband market witnessed a lot of consolidation last year, including Thus grabbing two rivals in a £70m spending spree, BT snapping up PlusNet for £67m, and Pipex forking out £10m for Freedom2Surf, £12m for Bulldog and £24m for Toucan.

Tags: isp, isps, broadband, ofcom

[26 Jan 2007]

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