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<strong>BT</strong> hits back at free <strong>flight</strong> delay claims

BT hits back at free flight delay claims

News BT has hit back at claims that delays and backlogs have turned its free flight offer for new broadband customers a fiasco, saying that most customers have received their flights and 5,000 vouchers remain unclaimed.

[05 Oct 2004]

ASA bites back on BT flight offer

News The promotion, launched in May 2004, offered a free return flight to selected destinations in Europe and America to any new BT Broadband customer. But, as first reported on silicon.com sister site ZDNet UK in September, people who tried to claim...

Tags: advertising standards authority, free flights, asa, broadband

[13 Jan 2005]

Post Office blamed over free <strong>BT</strong> <strong>flight</strong> offer delays

Post Office blamed over free BT flight offer delays

News BT admitted last week that hundreds of people have encountered difficulties getting their flights, but insisted this was a very small proportion of those who had applied for their free economy flight to parts of the US or Europe.

[10 Sep 2004]

<strong>BT</strong> Ignite takes <strong>flight</strong> with Peregrine

BT Ignite takes flight with Peregrine

News BT Ignite has teamed with Peregrine to provide hosted IT infrastructure management services to SME's across Europe. BT Ignite will use Peregrine's Xanadu technology to monitor and track problems with clients networks.

[07 Jan 2002]

BT Cellnet offers in-flight phone calls

News BT Cellnet has announced that it will make its Skyphone Mobile Connect service available to all its international roaming customers. Using swipe card technology, BT and BT Cellnet users will be able to take advantage of the telco's Skyphone...

[17 Aug 1999]

<strong>BT</strong> free flights giveaway to boost broadband take-off

BT free flights giveaway to boost broadband take-off

News Any customer who subscribes to one of BT's consumer high-speed internet access packages before 20 June will receive a voucher entitling them to a return economy flight to one of 11 airports in Europe and the US.

[12 May 2004]

The A to Z of broadband

News I is for In-flight I is for In-flight I is for In-flight I is for In-flight Despite the setback, former Connexion customer airlines, including Japan airlines and Lufthansa, are continuing to offer in-flight broadband services.

Tags: broadband, adsl, hsdpa, bt

[01 Nov 2006]

Wi-Fi in departures, Wi-Fi in the sky - an industry embraces wireless

News A new report from Frost & Sullivan (F&S) shows wireless will increasingly become part of in-flight entertainment (IFE) offerings. Then airlines can more easily take advantage of using wireless equipment for data communications and distributing...

Tags: airports, baa, in-flight, wi-fi

[11 Apr 2003]

BT embraces NetSuite's on-demand software

News I is for In-flight BT and NetSuite have joined forces to bring web-based on-demand software to the telco's 1.6 million business customers. BT is offering NetSuite's business management applications and will soon provide customer relationship...

Tags: smes, saas, crm, bt

[22 Apr 2008]

BT hooks up first 21CN customers

News I is for In-flight BT has moved its first customers to its 21st Century Network (21CN) in the initial phase of the next-generation network's national rollout. B is for BT Paul Reynolds, chief executive of BT Wholesale and board sponsor of the 21CN...

Tags: 21cn, wales, bt, customer

[28 Nov 2006]

BT lags in broadband satisfaction stakes

News I is for In-flight BT has come bottom of the eight major UK broadband providers in a customer satisfaction survey. BT declined to comment on the findings. B is for BT Behind Tiscali comes Virgin Media with a score of 660, then Sky (657), AOL (646...

Tags: jd power, broadband, isps, customer

[06 Dec 2007]

BT in £32m air traffic control deal

News NATS has emphasised that communications is at the heart of what it does, with DaVinci ranking only behind radar replacement and flight data processing as a technically complex project. BT has landed a £32m, nine-year contract from National Air...

Tags: nats, bt

[19 Aug 2004]

BT rings up more than a million VoIP customers

News I is for In-flight More than one million consumer customers have signed up for BT's VoIP service since June last year. A BT spokesman told silicon.com the reason for the rapid uptake is largely down to the launch back in June of Total Broadband...

Tags: broadband, voip, bt

[10 Jan 2007]

BT fails to unbundle silicon.com journalist

Comment The world's favourite airline's revenues for March are down nearly £20m after it admitted its brand spanking new flight reservation system Babs experienced serious problems in March. Take BT for example, it's had its fair share of bad press over...

[20 Apr 2001]

Come an' Avatalk in Second Life, urges BT

News I is for In-flight BT is upping its presence in Second Life with a trial of its free 'Avatalk' phone and texting service. B is for BT Users will be able to use their avatars to access the service at red BT phone boxes at five locations or by...

Tags: bt, trial, ip, sms

[20 Mar 2008]

O2: A wannabe BT?

News I is for In-flight O2 has revealed plans that could see it lining up to compete with the likes of BT and NTL as it moves increasingly towards fixed-mobile convergence (FMC), broadband and various flavours of telly and advertising.

Tags: mobile tv, fmc, be, advertising

[15 Nov 2006]

£400m 'biometric borders' bidders revealed

News The system will have access to advance passenger information from airlines, including name, date of birth, nationality and passport details, and this data will be cross-referenced against government databases before the individual boards a flight.

Tags: e-borders

[06 Nov 2006]

Virgin touts free broadband speed upgrade

News I is for In-flight B is for BT BT's forthcoming ADSL2+ tech will offer speed of up to 24Mbps, though the telco is also dabbling with fibre. A planned BT fibre deployment at Ebbsfleet, Kent, will offer speed of up to 100Mbps on a mixed development...

Tags: broadband, speed, virgin, cable

[28 Jan 2008]

Cardiff poised to steal Swindon's fat pipe crown?

News I is for In-flight B is for BT The Welsh capital was chosen by BT for initial tests of 21CN, with the first customers hooked up to the new network last month. Nearly three-fifths (59.8 per cent) of homes in the Wiltshire town had broadband as of 30...

Tags: 21cn, swindon, bt broadband, broadband

[11 Dec 2006]

Faster speeds on the cards for Broadband Britain?

News I is for In-flight B is for BT Tiscali CEO, Mary Turner, recently told silicon.com fibre to the cabinet - aka backhaul - needs to be "commercialised" as BT is not currently obliged by Ofcom to resell it.

Tags: broadband, fibre, ofcom, high speed

[22 Feb 2008]

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