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Kookmin Bank Becomes a World-Class Financial Institution by Deploying an IP-Enabled Call Center With Nortel Networks Solutions
White Paper Built on an installed base of Nortel Networks Meridian I PBX previously deployed by Kookmin, the IP-enabled Symposium Call Center Server has become a solid and scalable foundation for building profitable, long-term customer relationships through... [03 Jul 2008]
Independent Assessment of Nortel Networks Meridian 1 PBX Conversion to Succession 1000M IP PBX
White Paper Nortel Networks commissioned The Tolly Group, the IT industry's foremost independent evaluator of Enterprise-class IP Telephony equipment, to observe and to validate the migration of a Meridian 1 PBX to the Succession 1000M IP PBX. [27 Apr 2004]
Enterprise IP PBX Buyers Guide: Features and Services That Matter
White Paper This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them. The typical reasons for upgrading to an IP PBX system for any enterprise or divisional group... [02 Jul 2008]
Next-Gen VoIP Services and Applications Using SIP and Java
White Paper Because of the complexity of PBX and CLASS/Centrex user-interfaces, users typically know and use only a fraction of the total feature set. IP telephony is already supplementing traditional telephony and it is expected that the IP telephony... [24 Feb 2004]
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
White Paper The Enterprise PBX Comparison Guide from VoIP-News compares leading IP PBX systems from both established and new vendors that are all enterprise class. The Enterprise IP PBX market is rapidly changing to keep pace with the rapid technological and... [02 Jul 2008]
Enhancing Efficiency and Reducing Costs With IP Telephony
White Paper The full-featured Nortel Communication Server 1000 IP PBX to provide IP telephony services for offices and factory production lines and the Nortel IP Softphone 2050 to enable PC-based, low-cost IP telephony for employees travelling in Korea and... [10 Jan 2008]
IP Infrastructure Gives Foreign Exchange Market Leader Room to Grow
White Paper It included: a Nortel CS 1000E in the New York headquarters to support fully-featured IP telephony; Communication Server 1000 is a server-based, full-featured IP PBX, providing the benefits of a converged network plus advanced applications and... [10 Jan 2008]
Unilever Malaysia Enhances Productivity, Cuts Cost With Nortel Networks IP Telephony
White Paper The Nortel Networks solution delivered to Unilever Malaysia comprised the Succession Communication Server for Enterprise (CSE) 1000 - a server-based, full-featured IP PBX, providing the benefits of converged voice/data capability plus advanced... [03 Jul 2008]
10 Reasons to Migrate From Your Meridian 1 to the Nortel Communication Server 1000
White Paper The next step in that evolution is the Communication Server 1000, a full-featured IP PBX with the benefits of a converged network plus advanced applications and over 450 world-class telephony features. [15 Sep 2007]
Shinsei Bank Innovates with Cisco Systems and Becomes First Financial Institution in Japan to Deploy IP Unified Communications
White Paper Second, replace old and outdated PBX technology with an Internet Protocol (IP) infrastructure for better scalability and interoperability. Shinsei Bank, originally established under the Long-Term Credit Bank Law, is the first Japanese bank to be... [03 Jul 2008]
Real-Time CRM: Groundbreaking Solutions that Drive Revenue & Profit
White Paper This webcast discusses optimize multimedia strategies for enhancing customer contact center on any PBX or real-time IP system. World-class service, customer intimacy, “One voice” responsiveness for all methods of customer contact and retaining... [03 Jul 2008]
Alcatel, Nokia buddy up for mobility
News Intellisync Call Connect for Alcatel - which is part of Nokia's larger Intellisync Mobile Suite - uses the cellular network to connect to a company's PBX infrastructure. Companies using Alcatel OmniPCX Enterprise IP communication servers will soon... [22 Sep 2006]
Delivering World-Class Telephony on a Distributed, IP-Based Architecture
White Paper This paper describes the Nortel Networks Succession Communication Server for Enterprise portfolio that includes IP telephony extensions as well as distributed IP communications system - a distributed IP PBX utilizing packet switching. [03 Jul 2008]
