banks in comment and analysis
Banks aiming to alleviate online banking fears
Comment Although other banks are already using similar anti-fraud techniques, the announcement shows how financial companies are now working hard to convince customers online banking is safe. This was the latest in a spate of... [28 Mar 2006]
Leader: Banks may regret Oyster e-money fiasco
Leader The banks certainly don't come out of this blameless. And certainly not the banks - processing cash payments is expensive for them. And when Tesco starts cutting the banks out of their... [09 May 2006]
Leader: Banks bow to PayPal
Leader Banks are lagging behind in the online transactions race like a fat kid on sports day. According to the industry prophet Gartner, PayPal is in a superior position to banks and card suppliers because it... [15 Sep 2005]
Will's Web Watch: Can banks improve phishing defences?
Comment It was always a curious oversight that banks tended only to be open when those of us actually earning money to put in them were too busy working to get along and use their services. But phishing is still an issue and I... [11 Jan 2005]
Devil's Advocate: Can we trust banks?
Comment As the new system comes into effect, the liability is moved from the banks to the merchants - or perhaps back to the card holders, if blame can be pinned on them. Maybe large organisations have always been economical... [03 Aug 2004]
Leader: We have passwords, so why don't banks?
Leader We've long taken for granted the processes in place when contacting our banks. If we call them, via a number on a bank statement or a number published on their website, then that's all well and good, but increasingly our... [11 Jan 2005]
Online finance: why banks have used up their free credits
Comment First, the good news - online banking is becoming a key strategic weapon for most banks. Whereas just 18 months ago, most were dabbling with bespoke, dedicated PC banking services, now banks are making... [10 Mar 1999]
On-demand software can help banks avoid fines
Comment The crackdown on financial crime has opened up opportunities for vendors to produce applications that automatically keep banks compliant with changing regulations. Several major banks have received, or... [01 Nov 2007]
Online banking needs serious help
Comment Although many customers choose banks based on good service, most financial institutions still have poor websites. Banks need one view of their customer, so the details available to the contact centre are... [30 Jul 2007]
Leader: Is it safer to hide cash under your mattress?
Leader High street banks are having a bit of a tough time of it of late. Under our noses, banks have now taken on the responsibility for card fraud reporting - arguably like giving an alcoholic the keys to the... [21 Jun 2007]
Legal Eye: Could you end up footing your e-crime bill?
Comment The banks and building societies have just signed up to a new code. Because most internet crime cases involve misuse of bank accounts and bank or credit cards, how banks treat losses to the customer's... [15 Apr 2008]
Banking on honesty: where does the e-buck stop?
Comment Visa has revealed to silicon.com plans to hold acquiring banks - those financial institutions that enable vendors to accept credit card payments - responsible for safe online transactions. But think about it -... [25 Jul 2000]
Telcos and the move to mobile e-money
Comment Left in the hands of banks, e-money has gone no further than debit cards, credit cards and ATMs. The telcos won't let the banks drag their feet any longer. For a concept that makes such perfect sense,... [27 Jul 2000]
Quocirca's Straight Talking: Branching out
Comment Branch offices of large organisations - whether retail chains, banks or government departments - have individual technological needs. Consider the huge retail chains with thousands of outlets or large retail... [30 Jun 2005]
Smartcards - a smart move by Europe?
Comment Banks are implementing fundamental changes in the way they operate that go beyond just taking accounts online. Banks look set to be the first big adopters of smartcards, spurred on by changes to banking... [07 Nov 2000]
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