consumers
RSS consumersConsumers reluctant to give financial details online
News Most consumers are still reluctant to enter their personal financial details online, even though most actually willingly do so when asked, despite the fear of fraud online being greater than the chance of becoming a... [12 Aug 2008]
Consumers suffering from fixed-line 'monopoly'
News A report from the Public Accounts Committee published today has slammed BT and former regulator Oftel, saying the 'quasi-monopoly' of the telco is bad news for the fixed-line market - and especially for consumers. [23 Mar 2004]
Consumers are keen on mobile data - just give them no choice
News Consumers will pay for mobile content, according to new research - but only when they've got no choice. Handset manufacturer Nokia has been investigating how keen consumers really are on paying for... [29 Apr 2004]
Consumers still prefer the phone
News Alcatel subsidiary Genesys, a call centre software specialist, polled 2,367 consumers from around the world and found they now consider call centre agents the 'face' of a company. The good news is that 76 per cent of... [10 Jun 2003]
Consumers protest over security of offshore data
News Consumers opposed to the current wave of IT and call centre jobs being transferred overseas have started lobbying the UK's data protection watchdog, asking it to stop firms from transferring their personal data abroad. [22 Mar 2004]
Consumers loving online banks despite phishing threats
News Phishing may be the internet criminal's scam method of choice but it's not putting consumers off online banking, new research has revealed. Despite the rise in phishing and other financial security such as those that... [29 Nov 2004]
Faster Payments too slow: Consumers lose £38m
News Almost a year after its launch, consumers are still not getting the benefit of the Faster Payments Service, according to the Office of Fair Trading - and could be losing millions as a result. As a result,... [27 Mar 2009]
Consumers know about RFID - and they're scared
News RFID may be in the tentative stages of adoption in the business world but it seems consumers are fast coming up to speed on the technology. With consumers now getting more of a handle on the issues,... [22 Oct 2004]
Consumers happy with chips
News Chip and PIN technology for credit cards that will replace the signing of paper receipts at check-outs has been given the thumbs up by consumers, according to new research. The study, commissioned by Visa, shows that 96... [28 Jul 2003]
Consumers confident in US ecommerce despite dot-com doom
News The quarterly American Customer Satisfaction Index from the University of Michigan, published yesterday, found consumers rated online shopping at 78 out of 100 while department and discount stores rated 72. [28 Nov 2000]
Future mobiles will cost consumers $150bn
News With the average handset becoming ever more high-end, there will be more cash sunk into content and services by consumers - up to $150bn by 2011, analysts believe. Messaging, including IM, email and old favourite SMS,... [31 Jan 2007]
Gates: 'Consumers get IT first'
News A faster pace of innovation for consumers has given individuals access to technology and communication breakthroughs, but the same advances have been slower to reach many businesses, Microsoft chairman Bill Gates said in... [10 Mar 2005]
Will consumers always want free banking?
Comment Because of the court case, consumers can expect greater transparency in bank charges, which will further increase competition in an already highly competitive retail banking market. Consumers have little... [12 May 2008]
VoIP marketing confusing consumers
News A report by analyst firm Yankee Group has discovered that a large proportion of consumers don't know that VoIP services such as Skype can be used with standard handsets. Yankee Group also noted that marketing strategies... [18 Nov 2005]
Photo messaging services 'baffle' consumers
News Network operators have been promoting such services as picture messaging, media messaging and photo messaging, but the phone menus use the term MMS, which is unfamiliar to consumers, 3G Labs said.... [02 Dec 2002]
