consumers
RSS consumersConsumers confident in US ecommerce despite dot-com doom
News The quarterly American Customer Satisfaction Index from the University of Michigan, published yesterday, found consumers rated online shopping at 78 out of 100 while department and discount stores rated 72. [28 Nov 2000]
Consumers are keen on mobile data - just give them no choice
News Consumers will pay for mobile content, according to new research - but only when they've got no choice. Handset manufacturer Nokia has been investigating how keen consumers really are on paying for... [29 Apr 2004]
Consumers protest over security of offshore data
News Consumers opposed to the current wave of IT and call centre jobs being transferred overseas have started lobbying the UK's data protection watchdog, asking it to stop firms from transferring their personal data abroad. [22 Mar 2004]
Consumers happy with chips
News Chip and PIN technology for credit cards that will replace the signing of paper receipts at check-outs has been given the thumbs up by consumers, according to new research. The study, commissioned by Visa, shows that 96... [28 Jul 2003]
Consumers still prefer the phone
News Alcatel subsidiary Genesys, a call centre software specialist, polled 2,367 consumers from around the world and found they now consider call centre agents the 'face' of a company. The good news is that 76 per cent of... [10 Jun 2003]
Consumers know about RFID - and they're scared
News RFID may be in the tentative stages of adoption in the business world but it seems consumers are fast coming up to speed on the technology. With consumers now getting more of a handle on the issues,... [22 Oct 2004]
The Growing Value of Legitimate Commercial E-Mail: Consumers Purchases and Savings in 2003
White Paper Legitimate commercial e-mail advertisements continue to grow as an important part of the U.S economy, generating more than $32 billion in sales per year and more than $8 billion in potential savings to American consumers... [05 Jun 2004]
Consumers loving online banks despite phishing threats
News Phishing may be the internet criminal's scam method of choice but it's not putting consumers off online banking, new research has revealed. Despite the rise in phishing and other financial security such as those that... [29 Nov 2004]
Consumers suffering from fixed-line 'monopoly'
News A report from the Public Accounts Committee published today has slammed BT and former regulator Oftel, saying the 'quasi-monopoly' of the telco is bad news for the fixed-line market - and especially for consumers. [23 Mar 2004]
Consumers reluctant to give financial details online
News Most consumers are still reluctant to enter their personal financial details online, even though most actually willingly do so when asked, despite the fear of fraud online being greater than the chance of becoming a... [12 Aug 2008]
Next-Generation Multimedia Services - What consumers & enterprises value and are willing to purchase!
White Paper Originally presented on January 30th, 2003, Michael Rodenburgh, Vice President of Client Services for Pollara, and Steve Brock of Nortel Networks Carrier Voice over IP organization explained the results of a year-long initiative to... [03 Jul 2008]
What's New in Microsoft Exchange Server 2007 for IT Administrators, Mobile Users and Consumers?
White Paper This paper presents an overview of what Microsoft Exchange Server 2007 features are and benefits it brings to IT administrators, mobile users and consumers in general. Microsoft Exchange Server 2007 aims to reduce cost... [18 Oct 2006]
Identity theft scares online consumers
News The research also found 79 per cent of consumers in Europe and the UK would be willing to use two-factor authentication for banking and shopping. Fewer people in the UK are making online transactions because they are... [27 Jun 2005]
Biometric banks and borders backed by consumers
News Consumers have voiced their support for biometrics as new security systems using the technology are being rolled out at UK airports. More than 90 per cent of UK consumers and approximately two-thirds of... [06 Feb 2007]
Online consumers love web as much as TV
News US consumers like their entertainment in a big, square box - but just can't decide if they love the TV or the PC more. According to JupiterResearch, online consumers in the US now spend the same amount... [31 Jan 2006]
