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Offshore outsourcing upstarts bite at India's heels
News Following India's success, many countries such as Argentina, Egypt, Hungary and Mexico are marketing themselves as destinations for companies looking to cut costs or access particular language skills. [07 Jun 2006]
Teleperformance USA Saves Millions of Dollars on E1 Connectivity to Offshore Contact Centers
White Paper The company wanted to extend hundreds of voice circuits from US-based PBX and Automatic Call Distributors (ACDs) to offshore contact centers in Argentina and the Philippines, while minimizing costs associated with expensive international E1... [10 Jul 2008]
Avaya Case Study: Atento Argentina
White Paper Atento Argentina deployed an Avaya S8720 Communications Server with over 1,500 IP agent licenses featuring Avaya Communication Manager software in its office located in Martinez, Buenos Aires. Atento needed to have eleven contact centers... [02 Jul 2008]
Yahoo! raises its Voice with new VoIP services
News Calls will cost $0.01 per minute to the US and less than $0.02 per minute to more than 30 international countries, including Argentina, Australia, China, France, Germany, Italy, Japan and Korea. A new Contact Search Bar will allow users to easily... [08 Dec 2005]
Thieves foiled by 'phone home' computers
News Tracking technology has helped police sniff out thousands of stolen machines, uncovering UK computers as far away as Argentina, Macedonia and Saudi Arabia. When a stolen machine is connected to the internet it will contact a monitoring centre to... [14 Apr 2008]
Kat Slater and the man from Microsoft
Comment As the economic crisis in Argentina deepens, this is happening more and more often. Earlier this month, a clerk at a Michigan law firm stole $2.1m from her employers and transferred the money to her Nigerian 'contact'. [29 Nov 2002]
