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whitepaper Birmingham City Council is responsible for delivering a large and complex range of services ranging from Housing, Social Care, and the highway infrastructure through to dealing with abandoned vehicles, to the city's 1 million customers.
[02 Dec 2007]
News The proposal is part of the latest draft of the Council of Europe's (COE) cybercrime treaty, published today on its website - www.coe.int. The treaty seeks to harmonise laws across the 41 European member states as well as Canada, Japan, South...
[21 Nov 2000]
News London's Newham Borough Council has ditched plans to move to an open source environment and will instead concentrate on negotiating a new deal with Microsoft that could act as a model for other public sector bodies.
[06 Jan 2004]
News Bedfordshire County Council has scrapped its £250m outsourcing contract after coming to a mutual agreement with Hyder Business Services (HBS) over how to end the deal. The row had threatened to develop into a costly and public legal battle after...
[17 Aug 2005]
whitepaper South Gloucestershire Council (SGC) in southwest England provides local government services to more than 250,000 citizens. To deliver a system that combined ease of use with great interoperability, the council chose Microsoft Dynamics CRM 1.2.
[22 Jan 2007]
Case Study Northumberland County Council (NCC) has slashed its PC maintenance bill by streamlining and outsourcing its procurement. The council serves a population of 310,000 people between the borders of Newcastle and Scotland.
[11 May 2007]
News Staffordshire County Council has developed software that detects and turns off idle PCs and could cut £40,000 per year off the authority's energy bill. The software will scan all of the council's 8,000 computers and automatically switch off any...
[26 Jul 2007]
News Gateshead Council has decided to deploy ICL's Pericles business rate modules as part of its move away from the ICL VME operating system to Windows NT. The local council has used VME for 15 years, but the Council has deployed ICL's Trimetra...
[19 Oct 1999]
News The Council of Europe has put in place new internal telephone services, opting for a switch to VoIP. From now on, all communications from the 4,000 seats in the Council's offices in Strasbourg will be routed through IP.
[01 Jun 2005]
whitepaper An IT Service Management Improvement Programme has made its mark on East Riding of Yorkshire Council, helping it to achieve a prestigious Government Award. The fundamental first step in initiating the Service Improvement Programme was to select the...
[21 Jul 2004]
News Ashford Borough Council has awarded a far-reaching contract to Mitel for IP telephones and associated software to handle interactions with members of the public. Rob Neil, head of ICT services at Ashford, told silicon.com that the council's e...
[03 Aug 2004]
News Walsall Council has dramatically ditched plans for a £650m outsourcing joint venture with Fujitsu Services. The Putting the Citizen First project had aimed to create 750 new jobs and overhaul the town's services by creating a regional business...
[13 Jan 2006]
News Pembrokeshire County Council has reduced the time it takes to test the reliability of its wireless networks by using a network analysis application. The analyser, provided by AirMagnet, has been used within a project to provide permanent wireless...
[03 Aug 2007]
News Interest in local council websites is rocketing, even before a government campaign to improve take-up launches later this year. Visitors to council websites increased by 40 per cent last year, according to a survey by local government IT managers...
[10 Apr 2006]
Case Study Crawley Borough Council is giving the public better visibility of planning applications by allowing the public to view more information online. The council processes around 1,000 planning applications each year - which creates a huge amount of...
[08 Feb 2006]
News South Lanarkshire Council has signed a seven-year, £11m desktop systems and services contract with Computacenter. The contract runs for seven years with the option of a three-year extension - long by most organisations' standards and even this...
[16 Sep 2004]
News North Lanarkshire Council is spending £5m over four years on an IT services deal which is offering "guaranteed" savings that will be ploughed back into front line services. From January next year Steria will manage infrastructure including network...
[01 Dec 2005]
Case Study Helens Council has saved £300,000 in hardware and software costs by switching its key applications from a mainframe to Windows and Unix servers. The council's ICT business manager Ste Sharples explained that the council had been an IBM OS390...
[07 Sep 2005]
Case Study Council house tenants are sending text messages to their local authority to request better housing. But this is not in protest - Ashford Borough Council has especially built a system to receive SMS messages when residents wish to move house.
[06 Jul 2005]
News A London council is selling off abandoned cars on eBay. Westminster Council said it is using the auction site to get more money for the vehicles abandoned on its streets. The council has already sold a Range Rover for more than £6,000 and more cars...
[19 Apr 2005]
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