council
Arts Council gets tech troubleshooting boost
Case Study The Arts Council England has enlisted an IT service management system from Sunrise Software to help keep its tech troubleshooting running smoothly. The organisation adopted the platform last year some months before a... [09 Apr 2009]
Council makes e-gov strides with Mitel
News Ashford Borough Council has awarded a far-reaching contract to Mitel for IP telephones and associated software to handle interactions with members of the public. Rob Neil, head of ICT services at Ashford, told... [03 Aug 2004]
Council banks on IT savings to boost services
News North Lanarkshire Council is spending £5m over four years on an IT services deal which is offering "guaranteed" savings that will be ploughed back into front line services. From January next year Steria will manage... [01 Dec 2005]
Council mega-project set to double savings
News Birmingham City Council's ambitious business and technology transformation project is on course to save more than double the amount the organisation was aiming for. The council has revealed it's on... [07 Aug 2008]
Council offers election results by text
News South Oxfordshire District Council is giving voters the option of receiving local election results as a text message. The council's ICT manager, Simon Turner, said in a statement: "The system was quick... [03 May 2007]
Council websites see traffic hike
News Interest in local council websites is rocketing, even before a government campaign to improve take-up launches later this year. Visitors to council websites increased by 40 per cent last year, according... [10 Apr 2006]
Council puts planning applications online
Case Study Crawley Borough Council is giving the public better visibility of planning applications by allowing the public to view more information online. The council processes around 1,000 planning applications... [08 Feb 2006]
Council provides wireless internet
News So why would a council bother to install a wireless network for the community? But Islington council approached all the shopkeepers here. Richard Hill, director of customer focus for Islington... [10 Nov 2005]
Council targets £1m savings from Microsoft desktop deal
News Staffordshire County Council aims to save £1m in reduced costs through a new Microsoft desktop licensing deal, after deciding against alternative open source options. The enterprise-wide licensing deal with Microsoft is... [25 Oct 2005]
Council pulls plug on £250m outsourcing contract
News Bedfordshire County Council has scrapped its £250m outsourcing contract after coming to a mutual agreement with Hyder Business Services (HBS) over how to end the deal. The row had threatened to develop into a costly and... [17 Aug 2005]
Council chief gets call centre job
News A council chief executive is heading to the frontline on Monday to man the phones and answer calls from the public in a council call centre. The exercise isn't due to a sudden staff shortage in West... [30 Sep 2005]
Council switches off mainframe in efficiency drive
Case Study Helens Council has saved £300,000 in hardware and software costs by switching its key applications from a mainframe to Windows and Unix servers. The council's ICT business manager Ste Sharples explained... [07 Sep 2005]
Council saves by streamlining PC procurement
Case Study Northumberland County Council (NCC) has slashed its PC maintenance bill by streamlining and outsourcing its procurement. The council serves a population of 310,000 people between the borders of Newcastle... [11 May 2007]
Council tenants text for better homes
Case Study Council house tenants are sending text messages to their local authority to request better housing. But this is not in protest - Ashford Borough Council has especially built a system to receive SMS... [06 Jul 2005]
Council of Europe calls for global internet crime squads
News The proposal is part of the latest draft of the Council of Europe's (COE) cybercrime treaty, published today on its website - www.coe.int. The treaty seeks to harmonise laws across the 41 European member states as well... [21 Nov 2000]