crm customer relationship management solution

SAP Solution Manager and SAP Consulting - A Powerful Combination for an Ambitious Customer Relationship Management (CRM) Project at Leading Global Company

White Paper It turned to SAP Solution Manager, found in the SAP NetWeaver platform, to ensure a smooth implementation of an ambitious mySAP Customer Relationship Management (mySAP CRM) project, and enlisted the help of SAP Consulting. [14 Sep 2007]

Fast Return on Investment (ROI) in Mid-market Customer Relationship Management (CRM) Solutions

White Paper Getting Fast ROI in a CRM solution allows the mid-market company to start enhancing productivity prior to the next quarterly announcement - without disrupting the company's current operations or draining financial or human resources. [20 Jan 2007]

Engineering Group's New CRM Solution Yields Faster Reporting, Easier Management

White Paper A new customer relationship management (CRM) solution, based on Microsoft Windows Server 2003, is meeting customer demand for real-time job status information. Committed to serving its customers’ needs through product leadership and operational... [25 Feb 2004]

Italian Brokerage House Replaces Lotus Notes With Customer Relationship Management Tool

White Paper Reginato & Mercante, one of Italy's leading brokers, needed an advanced Customer Relationship Management (CRM) tool to better serve clients with its specialist knowledge. The firm then turned to Microsoft Dynamics CRM business management solution... [02 Apr 2008]

PeopleSoft Case Study: PepsiAmericas Corporation

White Paper As a company with 365,000 customers and increasing demand for its products, PepsiAmericas was looking for a customer relationship management (CRM) solution that would deliver true integration across its enterprise. [05 Mar 2005]

Sage CRM SalesLogix: Customer Service

White Paper Sage CRM SalesLogix is the customer relationship management solution that enables small to medium-sized businesses to cultivate profitable customer relationships by increasing sales and marketing performance and maximizing customer satisfaction... [23 Jan 2007]

Responding in the Marketplace with Customer Relationship Management

White Paper Customer Relationship Management (CRM) is a critical piece of any organization’s business strategy. European clothing manufacturer Mascot, needed a CRM solution to improve customer access, satisfaction and a standardized IT environment. [01 May 2004]

ISV Foresees Profits Doubling With Next-Generation CRM Solution

White Paper Relavis, a leader in the Customer Relationship Management (CRM) marketplace, built its CRM solutions on the IBM/Lotus platform for more than a decade. Now an active member of the Microsoft Partner Program, Relavis is developing a collaborative CRM... [05 Jan 2007]

Strategizing CRM Success

White Paper To excel in the competitive food service industry, Customer Relationship Management (CRM) must be infused across all functional units. Download this report now to learn how a leading food service company’s mission to utilize technology to drive... [01 May 2004]

Independent Solution Vendor Builds High-End CRM Solutions for Vertical Industries

White Paper When Microsoft CRM (now part of Microsoft Dynamics) version 1.0 was announced, Axonom was quick to embrace the application as the foundation for Powertrak, a Web-based, feature-rich Customer Relationship Management (CRM) solution that provides... [11 Jan 2007]

mySAP CRM: SAP Customer Interaction Center

White Paper Competition and the effects of the Internet economy have intensivied the need for effective customer relationship management.mySAP CRM is part of the mySAP.com® e-business platform of solutions and services that empower employees, customers, and... [03 Jul 2008]

World-Class Professional Services Firm Is a Leader in the CRM Revolution

White Paper Infinity Info Systems has been providing contact management and Customer Relationship Management (CRM) solutions to businesses since 1987. The company deploys flexible, integrated CRM solutions that transform customer businesses by helping them to... [11 Jan 2007]

Business Solutions Provider Improves Profitability and Credibility Through Training

White Paper To take advantage of the increasing market demand for Customer Relationship Management (CRM) solutions and support, Helios-IT launched a practice that focuses specifically on Microsoft Dynamics CRM. To effectively implement the business management... [02 Apr 2008]

Kookmin Bank Heightens Customer Responsiveness With IBM Software

White Paper The knowledge-powered customer relationship management (CRM) solution provides a unifying integration of processes that empower agents with relevant CRM information in realtime. IBM Business Consulting Services not only developed the contact center... [03 Jul 2008]

Customer Relationship Management (CRM) and Customer Intelligence: The Importance of Data Quality

White Paper Quality data is the foundation of Customer Relationship Management (CRM) and Customer Intelligence. It is one of the main factors cited in keeping companies from realizing the return on investment in their CRM and customer intelligence initiatives. [03 Jul 2008]

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