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A White Paper on CRM ( Customer Relationship Management)
White Paper In fact, CRM or Customer Relationship Management is one of the fastest growing areas today. “Internet”, “CRM”, “Web”, “eCommerce”, “eCRM”.these are aspects of IT that have travelled beyond classification as "buzz words" or a passing trend, to... [24 Feb 2004]
Analytical CRM (Customer Relationship Management)
White Paper It's the focus of a well-structured and coordinated process of customer relationship management (CRM). This document helps you gain a deeper understanding about CRM in general and SAP's solution which can contribute toward improving the way you... [19 Feb 2007]
TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
White Paper This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as you begin to explore... [21 Jul 2008]
Customer Relationship Management (CRM): CRM
White Paper Customer Relationship Management (CRM) is a citizen-centric long-term strategy used to gain insight into customer needs and behaviors in order to develop stronger relationships. CRM provides a means for government to improve and extend customer... [01 Sep 2005]
SAP Solution Manager and SAP Consulting - A Powerful Combination for an Ambitious Customer Relationship Management (CRM) Project at Leading Global Company
White Paper It turned to SAP Solution Manager, found in the SAP NetWeaver platform, to ensure a smooth implementation of an ambitious mySAP Customer Relationship Management (mySAP CRM) project, and enlisted the help of SAP Consulting. [14 Sep 2007]
Professional Customer Service, Better Project Management With mySAP Customer Relationship Management (mySAP CRM)
White Paper To help it provide more comprehensive customer service and enable more effective project management, DEG turned to mySAP Customer Relationship Management (mySAP CRM), along with SAP Business Intelligence (SAP BI) to help expedite analyses. [04 Jan 2006]
Danfoss Streamlines Field Sales Processes With mySAP Customer Relationship Management (mySAP CRM) and Its Mobile Sales Capability
White Paper With the successful deployment of SAP R3 already under its belt, Danfoss decided to implement mySAP Customer Relationship Management (mySAP CRM) and its mobile sales capability to manage its customer data. [28 Nov 2005]
Avaya Customer Relationship Management Solutions: Delivering on the Promise of Enterprise CRM Solution
White Paper Avaya offers a comprehensive portfolio of customer relationship management (CRM) solutions - software, services, and support to help you put customers at the centre of your enterprise. In today's economy, attracting and retaining customers is vital... [06 Feb 2005]
CRM 101 - Building a Great Customer Relationship Management Strategy
White Paper A CRM strategy means that operations revolve around the customer and involve much more than installing any one application, embracing a new technology, or even committing to one vendor's CRM suite. Superior implementations merge the so-called front... [10 Jan 2007]
Amdocs CRM 6 on HP Integrity Servers: Scalable Customer Relationship Management Solutions
White Paper Developing a stronger and more personal relationship with each customer is an important ingredient in creating and growing customer loyalty. An integrated, process-aware CRM solution helps all of the employees respond more quickly and completely to... [01 Feb 2007]
CRM Reality Check!: Three Questions to Ask About Customer Relationship Management (CRM) Strategy for Financial Institutions
White Paper Application providers claiming the next greatest "CRM technology" provide a confusing landscape for financial institution managers trying to assess the fundamental question - do they have a compelling need to change the way they do business? [11 Jan 2007]
mySAP Customer Relationship Management: mySAP CRM Delivers ROI
White Paper In this Webcast, you'll see how mySAP CRM provides increased revenue, reduced costs, and competitive advantages. Join us and learn how SAP's complete solution for CRM delivers unprecedented benefits by aligning people, information, and processes. [24 Feb 2004]
Fast Return on Investment (ROI) in Mid-market Customer Relationship Management (CRM) Solutions
White Paper Yet they're more susceptible to competitive pressure and growth expectations than their larger counterparts - making their CRM needs even greater. Getting Fast ROI in a CRM solution allows the mid-market company to start enhancing productivity... [19 Jan 2007]
Carreker Corporation Chooses PeopleSoft 8 CRM for Pure Internet Customer Relationship Management
White Paper The company turned to PeopleSoft 8 and PeopleSoft 8 CRM to take its infrastructure to the next level of efficiency and productivity. For Carreker Corporation, a provider of software consulting services for the financial industry, being a real-time... [24 Feb 2004]
CRM for the Information Professional: How Customer Relationship Management can Help You Achieve Greater Success in Your Organization
White Paper This paper defines the theories of CRM, illustrates how CRM applies to the information profession and outlines which technologies directly contribute to successful CRM programs in the information industry. [24 Feb 2004]
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