crm implementation
Microsoft Dynamics CRM: "Rapid Implementation in 30 Days or Less"
White Paper A rapid CRM implementation requires both structure, and, an action oriented mindset that incorporates three concepts: Sound Methodology; Change Management; Effective Adult Training. Implementing CRM in 30 days or less is not only achievable but... [18 Jan 2007]
How to Turn Around Your Stalled CRM Implementation
White Paper You've secured the funding for CRM. You've bought the ultimate CRM technology. And yet your company-wide CRM implementation is late, over budget and has yet to deliver on its promise. You've hired a reputable integrator. [24 Feb 2004]
Anatomy of a Successful CRM Implementation
White Paper After several years of limited growth, most industry analysts are predicting significant expansion in the Customer Relationship Management (CRM) software and services marketplace through at least 2008. [02 Feb 2007]
CRM: From Strategy to Implementation - How to Maximize Its Potential!
White Paper CRM needs to be re-positioned as a shareholder value creation approach. As competition increases, so too does the need for superior CRM strategies. This webcast focuses on the key processes in CRM strategy and the critical importance of "Customer... [12 May 2007]
HP Leads CRM Implementation for Czech Republic Energy Distributor
White Paper After a thorough product study, SME deployed a Siebel eEnergy customer relationship management (CRM) system. SME-Northern Moravian Energetics (Severomoravska energetika, a.s.is one of the eight regional energy distributors in the Czech Republic. [26 Jul 2005]
Sage CRM SalesLogix QuickStart Provides Sebesta Quick Implementation and Results
White Paper Without a CRM solution, Sebesta Blomberg's salespeople weren't effectively communicating. Sebesta selected Sage CRM SalesLogix and participated in the Sage CRM SalesLogix QuickStart program, which offers licenses, installation, minor customizations... [22 Jan 2007]
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
White Paper The concept of Customer Relationship Management (CRM) resonates with managers in the competitive economy. Yet articles in the business press have described CRM implementation failures, and consequent company reluctance to invest in CRM. [10 Jan 2007]
A Quantitative Business Case Is Not Enough: Document the Qualitative Benefits of Integrated CRM Technology in a Future-State Customer Experience Scenario
White Paper Many CRM practitioners can eloquently describe the features and benefits of the various technologies that make CRM happen. CRM practitioners have also become adept in the building of the Business Case behind a CRM implementation. [22 Jan 2007]
Lessons Learned from Successful CRM Deployments
White Paper Watch this Web Seminar Replay to learn how Siebel business processes based on best practices can help your organization identify quick-win CRM implementation projects, minimize risk by leveraging rapid implementation methodologies, reduce... [24 Feb 2004]
On-Demand Versus On-Premise CRM: Are There Performance Differences?
White Paper CRM systems play a vital role in a company's ability to succeed. This paper on a recent CSO Insights research study, involving over 2,500 companies worldwide, reveals that On-Demand CRM systems are the deployment of choice. [05 Mar 2007]
Realizing the Benefits from a Chordiant Implementation
White Paper Successful CRM projects depend on more than technology. Chordiant Software's methodology for working with customers to establish this business case and use it to guide subsequent development and implementation activities is unique within CRM. [24 Feb 2004]
Waste Rampant in Corporate CRM Initiatives
White Paper Want to know why most CRM projects are over budget and fail to deliver ROI? Forrester Research released a report saying that many corporations embark on the road of CRM spending without a clear view of their needs, goals and budgets. [24 Feb 2004]
What if... you could pass responsibility for your application implementation to someone else?
Comment Cost overruns and late delivery have been the hallmark of ERP and CRM implementation projects over the years. Consultants who seem to have been around forever as that expensive ERP or CRM project goes on and on. [03 Jul 2002]
CRM Solutions: What A Small Business Should Look For
White Paper Small business owners are likely to assume that CRM solutions are mainly for larger companies, but is this an accurate assessment? What should small businesses look for to ensure they are making the best decision regarding CRM implementation? [31 Mar 2008]
Karkimedia Delivers One-Stop Advertising Sales With an Innovative Web-Based Solution
White Paper In 2000, Accenture had successfully implemented Siebel 99 Call Center - a customer relationship management (CRM) software solution - for Kärkimedia. After successfully teaming with Accenture for its first implementation of Siebel-based CRM software... [13 May 2004]
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