crm software
CRM software firm closes its doors
News Xchange, a publicly traded software company specialising in customer relationship management, has laid off all but one employee and closed for business, indicating further consolidation in the stagnating market for... [21 Feb 2003]
Testing Services for CRM Software Solutions Developer
White Paper The client started to look for ways to be more cost efficient in order to continue to produce high quality software for their CRM customers. The client is a worldwide leader in CRM,... [17 May 2009]
Banks top CRM software spending
News And the analysts found that while the trend towards software as a service is on the rise, in the short term there are limited plans to use it to replace existing ERP, CRM or industry-specific... [19 Feb 2007]
CRM software or CRM shelfware?
News A survey of nearly 700 companies conducted by research firm Gartner indicates that 42 per cent of CRM software licences purchased have yet to be installed. Gartner intends to publish the results of the... [04 Mar 2003]
Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility
White Paper Nikon decided to address these issues with professional CRM software. Nikon now is using Microsoft Dynamics® CRM for quick and simplified collection of data, which has resulted in... [21 Sep 2009]
J.D. Edwards targets mobile workers with CRM software upgrade
News The revised product, called CRM 2.0, features customer relationship management tools that help companies link the software with other J.D. Edwards to add software to CRM... [29 Jan 2003]
Remedy and Axtive Software to integrate CRM products
News Remedy, which now bills itself as an eCRM company, said it will integrate its CRM Solutions and Help Desk products with Axtive offerings. Remedy claims to be in 38 of the top 60 ebusinesses with its workflow automation,... [10 Feb 2000]
Insurance Software Provider Bolsters Product With Enhanced CRM Capabilities
White Paper RDT began working with a pre-release version of Microsoft Dynamics CRM, code named "Titan," to explore integration opportunities with its Landscape software. Over the past several years, RDT added more... [06 Sep 2007]
Reading church uses CRM software to gather its flock
News The Boiler Room in Reading is using customer management (CRM) software to segment its interest groups so that it can mail, email or call people to ensure a ready source of volunteers for its live... [08 Aug 2002]
Yankee Group - Software as a Service Dramatically Improves CRM Success
White Paper This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can overcome user reluctance and... [31 Oct 2008]
Yankee Group: Software as a Service Dramatically Improves CRM Success
White Paper This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can overcome user reluctance and... [28 Sep 2009]
Software Developer Enables Data-Driven E-Mail Campaigns With CRM Solution
White Paper In order to make marketing e-mail more valuable, ExactTarget integrated its offering with Microsoft Dynamics CRM. The Microsoft Dynamics CRM business application platform provided ExactTarget with... [06 Sep 2007]
Peoplesoft and Sun merge to form new CRM software
News The global alliance means that Peoplesoft's enterprise CRM application will be offered over Sun's Solaris 8 and Java platforms. Both companies will work together on sales and marketing, and on further developing the... [06 Apr 2001]
Got CRM?: CRM Software Guide for Small Business
White Paper There are many articles on Customer Relationship Management (CRM) and its benefits. The purpose of this whitepaper is to educate small business owners on what, why and how CRM can retain existing... [13 Apr 2007]
mySAP CRM Integrates With Back-Office Software to Support New Online Sales Channel
White Paper Pioneer used the mySAP Customer Relationship Management (mySAP CRM) solution to expand retail sales into the online environment. Based in Long Beach, Calif. Pioneer Electronics (USA), Inc. Pioneer) is the sales and... [14 Sep 2007]