cruise
RSS cruiseCruise line gets ship-shape with workforce management tool
News Tour operator Royal Caribbean Cruise Line has invested in a workforce optimisation solution to cope with the rapid expansion of its contact centre. The company intends to roll out the solution to a number of specialist teams that deal mainly with... [16 Aug 2007]
Cruise Line Cuts Software Update Time by 80 Percent, Boosts Effectiveness by 20 Percent
White Paper Carnival Cruise Lines needs to deploy software and updates as effectively as possible to ships and offices worldwide, so it's adopting Microsoft System Center Configuration Manager 2007. The solution cuts update distribution time by 80 percent... [26 Apr 2008]
Cruise Line Casts a Customized Net with New E-Mail Relationship Management Solution
White Paper Communicating with the 1.1 million-plus passengers who travel with the cruise line each year and attracting new customers requires a comprehensive outreach effort. Princess Cruises must navigate the ebb and flow of tourism dollars. [24 Feb 2004]
Microsoft BackOffice Server Helps Carnival Cruise Lines Delight Passengers
White Paper Each year, hundreds of thousands of passengers board one of Carnival Cruise Lines' 14 ships to enjoy a vacation of cruising and stopping at exotic ports of call in the Bahamas, Caribbean, Mexican Riviera, Hawaii, or Alaska. [10 Jul 2004]
Norwegian Cruise-Ferry Company Explores the Business Benefits of a Unified Network Solution From Nortel Networks
White Paper Color Line is a Norwegian cruise-ferry company searching for new and innovative voice, data and multimedia communications solutions on land and sea. The challenge for Color Line was to implement a high speed, cost effective, state-of-the-art... [23 Jan 2008]
K9+ETD: Field Tests Show Layered Approach to Explosives Detection Effective on Cruise Lines and in Ports
White Paper Seaports, cruise lines and the cargo lines need fast, accurate explosives screening methods to meet heightened security requirements. A new layered strategy combining two preferred technologies? detector dogs and explosives trace detection (ETD)? [04 Jan 2005]
Lincoln Travel and Cruise Goes Places with HP Systems
White Paper Phyllis Wing started Lincoln Travel & Cruise 13 years ago in Lincoln, Calif. The global distribution system (GDS) Wing has relied on since the start of her business, has also been Lincoln Travel & Cruise's technology lifeline. [03 Jul 2008]
Microsoft Solution for Cruise Shipping Business Keeps Costa Crociere on the Crest of the Wave
White Paper Customers receive special attention when they surf the Internet searching for their dream cruise, on the cruise itself and when they disembark at each port of call. Each day Costa Crociere plays host to thousands of passengers. [05 Mar 2008]
Carnival Cruise Lines Bets on Microsoft .NET
White Paper Carnival Cruise Lines prides itself on being "The Most Popular Cruise Line in the World"-a distinction it achieves by offering a wide array of quality cruise vacations that present outstanding value for the money. [24 Feb 2004]
Unicenter signs contract with Caribbean cruise liner
News The luxury cruise line will be provided with an end-to-end and remote monitoring and management system for all vessels. Royal Caribbean Cruises is to deploy Computer Associates' (CA) Unicenter TNG to provide systems support for its fleet of ships. [10 Dec 1999]
"It could be worse. I could be Tom Cruise" - Ellison
News Poor Tom Cruise is visiting England all the time to sue someone. Larry Ellison is at it again setting the world to rights and passing judgement on anyone and anything on - or remotely near - his radar. [25 Jun 2001]
Visible Breakthrough: Carnival Cruise Lines Maximizes Availability and Security With a Modern Technology Environment
White Paper As the world's largest cruise operator, Carnival Cruise Lines (Miami, FL) must have a modern, scalable technology environment that can grow with the company while helping to continually optimize performance. [09 Jun 2007]
Leading Cruise Line Streamlines Web Business and Offers Personalized Service
White Paper Costa Cruises, a market leader in Europe and South America, offers cruises to customers through direct sales and through partnerships with travel agencies. As a company known for providing excellent service, Costa Cruises sought a way to enhance... [23 Mar 2008]
Smooth Sailing for Cruise Line With Blackberry Enhanced Efficiency and Customer Service
White Paper Royal Caribbean Cruises Ltd.markets dream vacations - the kind that involves a great deal of behind-the-scenes effort to visualize, coordinate and implement. With executives and sales people traveling the world to find the next alluring escape... [04 Jun 2004]
Wandering and Cruise
White Paper This paper by Sung Moo Yang describes a technology where a computer virus can be targeted at a specific destination along a specified path. A virus attack of this type can be aimed at a specific company or government and is much more dangerous... [24 Feb 2004]
