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BA CEO: Heathrow T5 chaos 'not our finest hour'

News British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. Passengers for flights scheduled for today are now able to check in baggage despite this being suspended on...

Tags: luggage, airport, baa, heathrow

[28 Mar 2008]

IBM Case Study: British Airways

whitepaper IBM helped British Airways introduce a facility that allows frequent flyers to use their mobile phones to check in for flights out of the UK, select their seats and access information on arrivals and departures.

Tags: mobile - wireless communications, airways, british airways, presentation

[17 Nov 2004]

Virus update: Sasser grounds BA as hype takes hold

Virus update: Sasser grounds BA as hype takes hold

News The outage meant delays to 21 British Airways flights and disruption for thousands of travellers. The Sasser worm continues to cause problems for computer users worldwide and has claimed more big names - such as British Airways and investment bank...

Tags: virus, worm, sasser

[05 May 2004]

Why did tech ground Heathrow baggage?

News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA would like to sincerely apologise to these British Airways...

Tags: travel, british, terminal, photos

[21 Feb 2008]

The Weekly Round-Up: 28.03.08

Round-Up BAA, the owner of Heathrow, said yesterday there was a "minor problem with log-ons of the baggage system which affected the baggage on some outgoing flights". BA, the sole airline using Terminal 5, yesterday had to cancel flights due to the baggage...

Tags: ofcom, wi-fi, train, plane

[28 Mar 2008]

Software glitch leaves UK flights high and dry

News Airlines who had to cancel and delay flights will now be going over legal agreements in fine detail, trying to claw back some of the millions of pounds they've lost. EasyJet - which cancelled all flights on Saturday - estimated its loss at half a...

[20 Jun 2000]

Photos: Heathrow's T5 tech ready for take-off

Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. There is also a section for flight crew where they can check...

Tags: heathrow, control, security, ip

[12 Feb 2008]

Heathrow Terminal 5 suffers first day baggage chaos

News British Airways (BA) - the sole airline using T5 - had to cancel 33 flights (departing and arriving) before 14:00(GMT) due to the baggage system problems, although the majority of delayed passengers were moved onto later flights.

Tags: airport, heathrow

[27 Mar 2008]

BA to ditch Opodo at cost of £40m?

BA to ditch Opodo at cost of £40m?

News BA CIO Paul Coby also told silicon.com at the end of last year that investment in an overhaul of ba.com and flight-selection functionality had resulted in an increase in short-haul flights being booked directly through the airline's own website...

[29 Mar 2004]

Photos: Android, high-tech Heathrow, the future of shopping

Photos: Android, high-tech Heathrow, the future of shopping

Photo Meanwhile, Heathrow's Terminal 3 and Emirates Airlines are running a trial of RFID technology to keep track of baggage on flights to and from Dubai. The system at British Airways' (BA) new home can process 12,000 bags per hour.silicon.com took an...

Tags: heathrow, mobile world congress, android, rfid

[28 Feb 2008]

'Cabin crew prepare for broadband'

'Cabin crew prepare for broadband'

News Lufthansa and Connexion by Boeing have announced that after the recent completion of trials for broadband access on Lufthansa flights, the airline will make the service available starting in 2004 on its fleet of about 80 long-haul aircraft...

[28 May 2003]

Singapore Airlines latest to let Boeing Wi-Fi fly

News The Asian airline announced on Tuesday that it has signed a letter of intent with Boeing's wireless technology unit to give passengers access to a broadband connection on some of its long-haul flights next year.

[12 Nov 2003]

Photos: Offshore, inside India's IT capital Bangalore

Photo Since the end of October British Airways has been running its first direct flights from London Heathrow to Bangalore at the heart of India's IT industry. While new routes are launched all the time by airlines this one reflects the shift in global...

Tags: ba cio paul coby, bangalore, offshoring

[28 Nov 2005]

easyJet prepares for BA conflict over web service

easyJet prepares for BA conflict over web service

News Easygroup, the backer of easyJet.com, says it expects a battle with British Airways over a new travel price comparison service that encourages customers to buy cheaper flights. The new service is due for launch at the end of the Summer.

[20 Jul 2001]

In-flight Wi-Fi system safe and raring to go, Boeing claims

News The market for wireless LANs that can be used on flights appears to be set to take off and is a natural extension of Wi-Fi offerings in terminals and other public places. Carriers such as British Airways and Germany's Lufthansa have been trialling...

[01 Aug 2003]

In-flight internet deal brings Boeing closer to global coverage

In-flight internet deal brings Boeing closer to global coverage

News Boeing has tested the scheme since January and has been running the Connexion product on Lufthansa and British Airways' transatlantic and European flights for three months. Airplane manufacturer Boeing has taken another step closer to in-flight...

[02 Sep 2003]

US Crisis: US government tightens e-ticket rules

US Crisis: US government tightens e-ticket rules

News The US transportation secretary ordered a full resumption of air travel from 11:00 (BST) yesterday, but airlines have been slow to put planes in the air, with British Airways saying that it will not resume flights to North America until it...

[14 Sep 2001]

Airlines cool on RFID tags

Airlines cool on RFID tags

News But Coby was quick to reassure those who might be worried about the possiblity of some inconsiderate loud-mouthed mobile users invading their long-haul flights. Paul Coby, CIO at British Airways and chairman of the SITA group, said the issue of...

[24 Mar 2005]

Airline IT spending nosedives and outsourcing increases

Airline IT spending nosedives and outsourcing increases

News One area of technology set to become standard on flights is SMS and web surfing. But Paul Coby, CIO of British Airways and chairman of SITA Group, maintained IT is still strategic to the future of the airline industry.

[05 Jul 2004]

BT fails to unbundle silicon.com journalist

Comment The problems caused delays of up to 40 minutes for long haul passengers and 30 minutes for short flights. A large slice of humble pie for the British Airways table, please. Surely there's only so much oomska we can shovel before we hold up our...

[20 Apr 2001]

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