forrester research
Forrester Research Report: Thirty-One Best Practices for the Service Desk
White Paper According to a study conducted by Forrester Research, only 53 percent of surveyed IT users reported being satisfied with their help desk support. Download the Forrester... [13 Jan 2009]
Microsoft split: An open letter from Forrester research
Comment But today, Global 2,500 eBusinesses want high-end servers like Sun E10000s, IBM S80s, and HP 8700s for their Internet infrastructures, and Forrester sees that shift accelerating. Microsoft: Forget the Appeal [08 Jun 2000]
Defining IT Portfolio Management
White Paper Following, Forrester lays out the basic concepts and definition of IT portfolio management, its relationship to other management processes, and Forrester's research agenda for coverage... [18 Mar 2009]
Organizations Need to Be More Dynamic to Solve Business Imperatives: Global Survey Finds That Collaboration Tools Can Leverage Human Communications to Improve Enterprise Performance
White Paper In recent research carried out by Forrester, 24% of firms surveyed said Web 2.0 tools were a priority for 2008. The enterprise Web 2.0 market, which includes the deployment of tools like blogs, wikis,... [02 Oct 2009]
CEP Adoption Is Broader, Deeper, and More Business-Driven Than IT May Expect
White Paper Current Forrester research indicates that while CEP complements IT, it most often operates outside the conventional boundaries of IT and the systems that IT controls. Many application development and... [12 Jun 2008]
Should Your Email Live In The Cloud? A Comparative Cost Analysis
White Paper A Comparative Cost Analysis, Forrester Research, Inc. According to Forrester, "Google is setting a new price floor on email and archiving costs. Download the independent... [03 Nov 2009]
Forrester shamed into changing "integrity policy"
News Forrester Research has forbidden technology companies that commission its product-comparison studies from publicising their results. The new policy follows the release last month of a study by... [08 Oct 2003]
Step By Step: A Template for Marketing IT to the Business
White Paper This Forrester Best Practices document examines and synthesizes Forrester's research and examples of IT marketing and communications, and recommends the steps and categories of... [18 Mar 2009]
Forrester sees ecommerce boom on the horizon
News Forrester Research has released projections which suggest that ecommerce is on the verge of worldwide acceptance. Forrester's president George Colony is advising businesses to move... [10 Nov 1998]
Security policy to merge virtual with reality
News Companies will increasingly integrate physical and computer security systems in 2005, spending over $1bn in the United States and Europe, Forrester Research concluded in a report published this week.... [13 Jan 2005]
IT spotlight falls on Euro giants
News Five major European companies, including the Post Office Group and Unilever, are to take part in a Forrester Research project to assess how Europeans compare with the US in their approach to technology. [08 Jun 1999]
iTunes sales row data over-hyped
News Following an outcry from Apple, analyst house Forrester Research has claimed its recent report, which found an iTunes sales slump in the first half of this year, has been misinterpreted. It is too soon... [14 Dec 2006]
Apple storms to the top of hardware love list
News Apple easily outdistanced its peers in a PC industry customer-satisfaction survey conducted by Forrester Research that found PC companies are only slightly more well-liked than insurance companies.... [20 Apr 2009]
Forrester: Search blogs for tech talent
News Poaching IT staff from other organisations is a short-term solution to skills shortages, warned research company Forrester in a report published this week, instead advising CIOs to search more widely in... [27 Jul 2007]
Analysts defend '3.3 million jobs to go offshore' claim
News A new report by Forrester Research defends the company's controversial assertion that more than three million US jobs will move offshore by 2015 and even raises the estimate of positions at risk in the... [18 May 2004]
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