handling
RSS handlingHandling Customer Trouble Reports
White Paper The answer is reengineering the critical processes for handling customer trouble reports - screening, verifying, and isolating problems. This white paper and executive summary explores the goals of the CTR handling process, typical implementations... [03 Jul 2008]
Handling Multi-media Work
White Paper Determining staffing requirements for handling multi-media sessions requires service parameters to be specified differently. Data collection for forecasting must be enhanced to provide interfaces for all the different multi-media events (email, fax... [24 Feb 2004]
Sunrise Telecom Application Note: Handling Optical Fiber
White Paper Proper handling of optical fiber cables, connectors and equipment is important to obtain accurate measurements and prevent possible transmission problems. This paper reviews proper handling procedures for field use of Sunrise Telecom optical... [20 Apr 2004]
Handling Two-Way TCP Traffic in Asymmetric Networks
White Paper To this end, a new Adaptive Class-based Queuing mechanism called ACQ for handling two-way TCP traffic over links that exhibit bandwidth asymmetry is proposed. The TCP congestion control protocol is mainly designed for bandwidth symmetric paths. [14 Jan 2008]
Handling Java Web Application Input, Part 1
White Paper This paper explains common security vulnerabilities associated with application input and emphasizes the importance of handling application input correctly. The paper explains some validation best practices when dealing with input from external... [08 Dec 2006]
Handling Java Web Application Input, Part 2
White Paper This paper explains the threat of cross-site scripting, as well as looking at correctly handling exceptions in J2EE web applications. An attacker can initiate an attack through a web browser by constructing attack strings, sending them via a HTTP... [08 Dec 2006]
NHS data handling: Calls for independent audits
News NHS trusts are being urged to introduce independent auditors to make sure they are keeping to guidelines to protect their handling of patient data. It would mark a shift away from the current arrangements that see trusts responsible for carrying... [07 Jul 2008]
Media and Entertainment Powerhouse Uses the 2007 Microsoft Office System to Improve Handling of Internal Concert Ticket Requests
White Paper This is especially true for MTV's Concert Ticketing branch, which is responsible for handling ticket requests specifically for internal employees and network executives. MTV Networks International (MTV) includes the premier multimedia entertainment... [31 Oct 2006]
New Document handling Solution Dissolves Information Bottleneck For Food Service Equipment Marketer
White Paper The Fischer Group’s document-handling procedures had grown inefficient and time consuming. In order to answer customer questions, outside salespeople depended on the inside sales team to physically locate a customer file folder. [24 Feb 2004]
Reuters buys up electronic order handling firm
News Reuters has made another acquisition in its bid to create an order handling business. The global information service bought Liberty, a Luxembourg-based securities depository from Cedel International, Liberty is a leading supplier of electronic... [01 Oct 1998]
A Packet Handling Scheme for QoS Support in an Integrated Satellite/Terrestrial System
White Paper A new hybrid Intserv/Diffserv scheme for handling IP packets by supporting QoS over an integrated, multi-segment network is presented. The challenging objective of this paper is to propose a possible architecture to support Internet QoS-sensitive... [27 Jun 2004]
Exception Handling in MapPoint .NET Developer Web Services, Version 3.0
White Paper This paper provides an overview on how to incorporate exception handling into your MapPoint .NET Developer Web Services application. [24 Feb 2004]
Material Handling in the 21st Century Will Contend with Mechanical Dynamics Challenges
White Paper Many industry spokespersons use the "turn-of-the-century" date as the time to herald a new era of opportunity for the material handling industry. [03 Jul 2008]
MSDN Webcast: Instrumentation, Logging, and Error Handling in ASP.NET Applications (Level 200)
White Paper The attendee will learn how Microsoft ASP.NET and the Windows platform offer many different error-handling and logging capabilities, like the event log, Windows Management Instrumentation (WMI), diagnostics tracing, or the performance monitor. [27 Apr 2007]
Bastian Material Handling Provides Higher Levels of Customer Service
White Paper Indianapolis, Indiana-based Bastian Material Handling LLC sought an integrated CRM solution that could help the company improve communication, make morel information available to its inside and field sales representatives, and help the company... [24 Feb 2004]
