hsbc
RSS hsbcHSBC to home banking via digital TV
News HSBC is taking an alternative route to home banking - via digital TV rather than the Internet. A spokesman for HSBC said: "This is another way for us to reach customers - interactive TV users tend to be younger ABC1s. [27 Aug 1999]
HSBC invests in business analytics
News Banking group HSBC has adopted new business analytics software from Experian-Scorex to help the lending decisions of its global credit application processing unit. HSBC will implement the Strategy Management business rules engine product to help... [17 May 2006]
HSBC ships more work overseas as part of 3,500 jobs "cull"
News Hundreds of IT and call centre positions will be lost in the UK as part of 3,500 job cuts by HSBC Bank. HSBC said the cuts are aimed at cutting bureaucracy and streamlining costs. HSBC employs 41,500 people in the UK. [18 Jun 2004]
HSBC rolls out free convenience store ATMs
News High street bank HSBC has struck a deal with the Federation of National Retail Newsagents (FNRN) to roll out an unspecified number of free ATMs in convenience stores across the UK, in collaboration with hardware provider VocaLink. [22 Jan 2008]
HSBC to double Indian software staff to 1,000
News HSBC is to double the number of staff at its Indian software centre to 1,000 within the next 12 months but the bank has admitted it is also looking at alternative offshore locations. According to reports in India's business newspapers, HSBC will... [29 Apr 2004]
HSBC IT staff fear restructure will lead to "total outsourcing"
News HSBC is to create a standalone centralised European IT function from January next year in a move the finance union fears is a precursor to "total outsourcing". A union newsletter seen by silicon.com said: "The business rationale driving this... [02 Aug 2004]
HSBC rolls out anti-fraud software to card owners
News HSBC is deploying anti-fraud software that detects unusual spending behaviour among its card holders. The software will be implemented in all of HSBC's major card businesses around the world. Ian Manocha, director of the worldwide fraud practice at... [12 Jul 2005]
HSBC drops mobile Bluetooth ad plans
News HSBC has dropped plans to send advertising messages using Bluetooth technology to the mobile phones of people passing the bank's branches. The HSBC trial ran from the start of this year to the end of April. [01 Oct 2007]
HSBC's annual IT spend to hit $5bn
News HSBC's annual IT budget is expected to rise to almost $5bn next year as the world's third largest bank targets "global innovation" in its core systems. In a presentation to analysts this week HSBC group CIO Ken Harvey said the extra spend will be... [29 Sep 2006]
HSBC.co.uk steps up to market
News HSBC today officially unveils its internet banking service in a marketplace already populated by rivals like barclays.com, egg and natwest.com. HSBC's late entrance has been critised by some analysts, but according to the banking group 70,000... [08 Aug 2000]
HSBC and Lloyds TSB head offshore to Calcutta
News HSBC and Lloyds TSB are set to open offshore back-office and contact centre operations in Calcutta (now known as Kolkata) in the Indian state of West Bengal. HSBC is moving some back-office operations to Kolkata from September while Lloyds TSB is... [27 Apr 2005]
HSBC deluged by thousands of daily virus attacks
News Leading high-street bank HSBC has admitted it is deluged by virus attacks and often detects tens of thousands of viruses a day. The National Hi-Tech Crime Unit (NHTCU) claims companies receive an average of seven viruses a day but, speaking at the... [06 Apr 2005]
Cash via email: HSBC and Yahoo launch e-payment scheme
News Yahoo and HSBC are planning to deliver a person-to-person email payments system to their customers worldwide. The companies claim the scheme will enable people to send and receive money at home and worldwide via email, by linking their credit card... [31 Jul 2001]
HSBC to double offshore operations as part of $1bn cost cuts
News HSBC has warned it intends to double the size of its offshore operations to 25,000 staff in the next three years, raising job fears among UK workers. HSBC currently has around 13,000 staff already in countries such as China, India and the Philippines. [17 Mar 2005]
HSBC set to lose £600,000 in RSI case
News HSBC today failed to overthrow a court ruling awarding damages to five former employees of the bank who claimed their work had caused repetitive strain injury (RSI). Last May, HSBC (formerly Midland Bank) was forced to pay a total of £60,000 to the... [22 Jul 1999]
