infrastructure library
Leveraging Information Technology Infrastructure Library (ITIL) Best Practices to Attain Organizational Maturity
White Paper In short, these enterprises have attained a higher level of organizational maturity than their competitors by leveraging the best practices established by the Information Technology Infrastructure Library. [10 Feb 2009]
Roadmap for Implementing IT Infrastructure Library
White Paper Need a roadmap for implementing IT Infrastructure Library (ITIL) processes quickly? Already using BMC Service Desk Express Suite in the organization? With BMC Alignability for BMC Service Desk Express,... [01 Aug 2009]
The University of Canterbury Is Implementing the Information Technology Infrastructure Library With the Help of BMC Service Desk Express Suite
White Paper The company wanted to support the implementation of Information Technology Infrastructure Library best practices and show that the IT Services Unit of the University of Canterbury (UC) is accountable and... [14 Sep 2007]
HP and the IT Infrastructure Library (ITIL)
White Paper The IT Infrastructure Library (ITIL) has become the most widely accepted approach to IT service management in the industry. Today, many IT or service provider organizations face the challenge of shifting... [24 Feb 2005]
Statskog Improves Backup Performance and Reliability, Builds a Comprehensive, Scalable Storage Infrastructure With HP's Virtual Library System 300 Gateway StorageWorks Solution
White Paper The company implemented a comprehensive HP StorageWorks solution, including an HP StorageWorks Enterprise Virtual Array (EVA) 5000, an HP StorageWorks EVA8000, an HP StorageWorks Virtual Tape Library System (VLS) 300, HP... [06 Sep 2007]
HP ITSM Transformation Experience: IT Infrastructure Library
White Paper HP Services and ITIL can help to not only choose the right solutions, but also design, build, manage, and evolve a first-rate IT service operation and supporting IT infrastructure. [14 Dec 2007]
IT Manager Webcast: Proactive IT Management With the Microsoft Operations Framework and IT Infrastructure Library (Level 300)
White Paper In the day-to-day activities of IT operations, there are many opportunities for IT service delivery to miss the mark. Many studies indicate the main causes of substandard service delivery are both people and process-related issues not... [02 Apr 2009]
ITIL Lands in the IT Manager's Workshop: eHealth and the IT Infrastructure Library (ITIL)
White Paper IT governance is a subject whose time has come, and ITIL is in the vanguard of this movement. The increase in efficiency, cost savings, responsiveness, and return on investment of the IT services of organizations that apply ITIL best... [25 Nov 2004]
Merging Service-Oriented Architecture (SOA) and IT Infrastructure Library (ITIL): Explore the Fusion of Two Emerging Concepts
White Paper SOA is an architectural framework consisting of a set of tools and technologies that enable the rapid implementation of services; a set of design patterns and standards for the development of services; and a methodology for finding,... [30 Apr 2008]
Seven keys to implementing an ITIL framework
White Paper The IT Infrastructure Library, a group of standards for service, has gained acceptance as a nonproprietary framework for IT projects. One popular strategy for improving IT service management is to... [19 May 2006]
Giant network slashes costs for council
News Andrew Mackey, head of networks at Service Birmingham the department building the network, said: "It's about being able to put anybody from Birmingham City Council into any building - be that a school, library or... [16 Apr 2007]
The Case for Service Oriented Monitoring as the First Step of an ITIL Initiative: Is ITIL CMDB the Best Road for Return on Investment?
White Paper The IT Infrastructure Library (ITIL) is the industry's most widely accepted approach to IT Service Management. ITIL provides a comprehensive and consistent set of best practices for IT Service Management... [01 May 2007]
The Role of the Capacity Management Database in the ITIL Capacity Management Process: Extending the CMDB With Capacity Management Data
White Paper Within the capacity management process, the IT Infrastructure Library (ITIL) recommends to have a Capacity Management Database (CDB). According to ITIL, the CDB is the cornerstone of a successful... [08 Nov 2006]
Increasing ROI and Reducing the Risks of Your Application Portfolio
White Paper The IT Infrastructure Library (ITIL), a well-known compendium of industry best practices, continues to strengthen its support for a portfolio and lifecycle-based approach to application management... [07 Mar 2009]
Getting IT What It Needs From the IT Financial Management Process
White Paper ITIL or the Information Technology Infrastructure Library is a consistent and comprehensive documentation of best practices for IT Service Management. ITIL has been adopted by a host of large and small... [23 Nov 2004]
Keep updated for stories matching infrastructure library via RSS
