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Financial Services and CRM: Shining the Light Inside the Black Box of Analytics
White Paper This webcast will focus on the strengths and weaknesses of current marketing and CRM analytic approaches, including BI (OLAP) and dashboard tools so popular today, that are being used to drive marketing measurement and... [12 May 2007]
TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
White Paper Note: This premium editorial content is underwritten by Inside CRM. This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your... [31 Jul 2008]
TechRepublic Resource Guide: How well are you meeting your customers needs?
White Paper Note: This premium editorial content is underwritten by Inside CRM. To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how... [31 Jul 2008]
TechRepublic Resource Pack: Taking Another Look at CRM
White Paper Note: This premium editorial content is underwritten by Inside CRM. If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to... [31 Jul 2008]
On-Premise CRM Comparison Guide
White Paper This guide from Inside CRM compares solutions from vendors such as Microsoft, SugarCRM, SAP and Infor. If your business needs the flexibility offered by an in-house CRM system, your... [31 Jul 2008]
Sage Software Gets CPS Back on Track
White Paper The company implemented Sage CRM, a Web-based CRM solution, which integrates with Sage Accpac and Microsoft Outlook so outside sales staff can share information with management, accounting, and... [23 Jan 2007]
Sales Force Automation Comparison Guide
White Paper Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. Sales Force Automation Comparison Guide This guide will offer solutions that will... [02 Oct 2008]
Manufacturer Cuts Inventories by 20 Percent; Speeds Marketing Programs by 75 Percent
White Paper So, the company adopted the Microsoft Business Solutions CRM Sales Professional solution and integrated it with a telephony solution from Microsoft Gold Certified Partner AltiGen Communications. WorkRite Ergonomics,... [23 Nov 2006]
Data Profiling: The Diagnosis for Better Enterprise Information
White Paper The very foundation of CRM and ERP systems is the data that drives these implementations. Beginning a data-driven initiative without first understanding the existing, underlying data is like repairing an automobile... [23 Jan 2007]
Tips For Cost-Effective Customer Retention Management
White Paper CRM makes it easier to gather information about your customers in a timely manner, giving you the tools you need to respond to their needs. How can you use CRM to improve your customer retention without... [31 Mar 2008]
Case Study: IM Connects Customers, Suppliers
White Paper To do that, Stuttard's shop connected the company's messaging and customer relationship management (CRM) systems to an LDAP directory. Names entered into the CRM system automatically are placed in the... [23 Dec 2004]
We'll be the iPod of enterprise software, says Salesforce.com
News Benioff added: "I think this is a fundamental piece we needed to accelerate the use of Salesforce.com by non-CRM users inside companies. The company hopes that by providing more applications it can... [13 Sep 2005]
Salesforce.com and NetSuite square up
News CRM middleweights NetSuite and salesforce.com are squaring up to one another over claims from NetSuite that it's got its San Francisco-based rival beaten. NetSuite has made bullish claims about having the edge over... [05 Apr 2005]
Re:Viewing 2005: Photos of the year
Photo The display features Psion handhelds for temporary staff, as well as PDAs and tablets for full-time staff, all connected up to Microsoft's CRM system and OneNote collaboration software. October 2005: silicon.com's Dan... [20 Dec 2005]
Manufacturer Deploys New Phone System to Improve Customer Service
White Paper As a solution the company deployed Cisco Unified Communications brings together voice, video, and data communications on a single IP network and Cisco Unified CallConnector for Microsoft Dynamics CRM 3.0 provides... [05 Mar 2008]
