ip telephony
RSS ip telephonyIP Telephony Executive Guide 2007
White Paper If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will help. Mitigate IP telephony security... [18 Mar 2009]
IP Telephony Boosts Contact Centre Efficiency
White Paper The GRO decided to deploy an IP-based telephony system with contact centre functionality that would not only improve its call management capabilities, but also future-proof the contact centre's... [10 Aug 2006]
IP telephony market faces crunch
News IP telephony service providers (ITSPs) face being squeezed out as large conventional telcos move into the market. However, according to the report's author, Robin Duke-Woolley, this will lead to more... [02 Oct 1998]
IP telephony picking up in Europe
News IP telephony is taking hold in businesses across Western Europe - and its spread shows no signs of slowing down this year. The IP telephony market grew in terms of both... [24 Mar 2005]
IP Telephony from A to Z
White Paper Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision questions and... [11 Nov 2009]
IP telephony gives better customer service
News British executives think the ability of IP telephony to integrate voice, video and data could improve customer service and call centres, according to new research. Nearly 70 per cent also believe... [08 Feb 2005]
IP Telephony Solution White Paper
White Paper IP telephony - the implementation of voice over an IP-based network - is fast becoming an attractive and viable opportunity for businesses. This paper explores how ProCurve Networking... [30 Jan 2009]
IP telephony expert insists PSTN will survive
News The PSTN is not about to be killed off by Internet telephony, nor will regulation be a thorn in the side of IP-based telecoms services. Pulver, who runs the Internet consulting firm Pulver.com, said... [20 Jul 1998]
VPNs, IP telephony biggest homeworking headaches
News It was chosen by 37 per cent of respondents as the remote working technology that causes the most headaches in a survey commissioned by IP telephony company, ShoreTel. IP... [11 Jun 2007]
IP Telephony Company Staff Each Save 30 Minutes a Day With Unified Communications
White Paper Telephony firm webcall, a Microsoft Gold Certified Partner, offers software-based Voice over IP (VoIP) telephony solutions to businesses across Europe, the Middle East, and Africa. The... [19 Feb 2008]
Avaya Application Solutions: IP Telephony Deployment Guide
White Paper This paper describes Avaya's Application Solutions product line, IP Telephony product deployment, and network requirements for integrating IP Telephony products with an... [03 Feb 2005]
IP Telephony Serves as Backup System for Omron's East-West Call Centers, Critical for Maintenance Operations
White Paper Omron Field Engineering wanted to roll out IP telephony and set up backup system at call centers in Tokyo and Osaka, to reinforce the disaster proof measures of those call centers, which receive calls... [02 Jul 2008]
Procurve Networking by HP: IP Telephony Solution White Paper
White Paper IP telephony - the implementation of voice over an IP-based network - is fast becoming an attractive and viable opportunity for businesses. The ProCurve Networking by HP family of... [10 Apr 2008]
IP telephony proves good news for resellers
News IP telephony is receiving a major boost from resellers, especially at small and medium-sized enterprises, new research reveals. Both hybrid IP PBXes - meaning systems for analogue and... [07 Sep 2004]
IP telephony leaves you dazed and confused
News Lack of interest in IP telephony is because users are completely confused by the technology. Of those 220 medium to large companies surveyed, a mere 16 per cent were able to give a definition of what... [02 Jul 2001]
