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Retiring House of Fraser IT boss not being replaced

News Frank Berridge, the retailer's IT director, has left to begin his retirement and, according to sources close to the company, Berridge's two immediate reports - director of systems development Mike Hiscock and head of computer services Duncan Gray...

Tags: management, recruitment, it director, house of fraser

[01 Aug 2007]

Pizza sauce runs in our veins, says Domino's IT chief

Comment Kimberlin won't employ anyone who doesn't like pizza - though some might argue IT workers' liking for pizza is a given.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox.

Tags: outsourcing, sms, second life, domino's

[24 Sep 2007]

Boots aiming to shave £30m off annual IT costs

News Our annual IT budget is going down year-on-year because as we assimilate some of the transformation spend, as we decommission systems that we no longer need, and as we just sharpen up our act, actually.we are - net - saving money.silicon.com...

Tags: rob fraser, boots

[25 Apr 2007]

Morrisons plans £110m IT revamp

News The IT upgrade programme will be an in-house effort: a new management information systems director is due to be recruited to take the head it up.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox.

Tags: it spending, it budgets, it budget, it

[16 Mar 2007]

Harrods integrates back office with SAP

News Get the latest retail and leisure news straight to your inbox. These businesses have very different requirements in terms of purchasing and replenishing stock - and have up to now relied on separate legacy systems, which demand a high back-office...

Tags: accounting, stock, sap, harrods

[27 Jun 2007]

Post Office COO moves on

News Get the latest retail and leisure news straight to your inbox. A Post Office spokesman confirmed Francis is leaving but could not confirm his leaving date or who his replacement will be.silicon.com Retail & Leisure

Tags: post office, safeway, career, coo

[05 Nov 2007]

Retail CIOs aiming to ditch legacy of IT complexity

CIO Analysis Get the latest retail and leisure news straight to your inbox. I think the sector is moving to a more open architecture, using pretty much the same suppliers, which will allow more consolidation.silicon.com Retail & Leisure

Tags: post office, ric francis, retail

[06 Jun 2007]

Fighting against the data deluge

News Get the latest retail and leisure news straight to your inbox. We've been using the SAS software to bridge the last mile," he said.silicon.com Retail & Leisure In retail SAS is working with retailers on 'size optimisation' - so not all of a fashion...

Tags: business intelligence, retail

[24 May 2007]

Carpetright rips and replaces to keep up with growth

Case Study Woosey said: "We have a sales-lead business and we need technology that won't get in the way of that.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox. Carpetright IT director Ian Woosey recalls the mess in...

Tags: erp, microsoft, sap, epos

[25 Jun 2007]

Leisure company uses web to streamline suppliers

News It will incorporate e-auctions to help staff get the best prices on their purchases.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox. Bourne Leisure IT and procurement director Simon Crawshaw told silicon...

Tags: butlins, hospitality, e-procurement, procurement

[28 Jan 2008]

Concert hall makes sure callers don't sing the blues

Concert hall makes sure callers don't sing the blues

Case Study Get the latest retail and leisure news straight to your inbox. The 5,000-seat venue gets 1.2 million visitors each year - and receives 520,000 calls through its contact centre.silicon.com Retail & Leisure

Tags: ip telephony, albert hall, case study

[30 May 2007]

Mothercare buggy about new financials software

News Get the latest retail and leisure news straight to your inbox. The move is part of an effort to streamline the accounts department, following a wider integration prompted by the acquisition of Early Learning Centre (ELC) last June.silicon.com...

Tags: coda, early learning centre, mothercare

[27 Mar 2008]

Retailers fear contactless payments

News And it is on the back of this success that card payment market leaders MasterCard and Visa are soon to launch similar propositions to encourage consumers to switch from using cash - for transactions of less than £10 - to contactless cards.silicon...

[24 Apr 2007]

Retail therapy: silicon.com launches new section

News The Retail & Leisure section of silicon.com will also be backed up by a weekly newsletter which will include links to all the top content of the week, so you never need miss an important story.silicon.com's editor and site director Tony Hallett...

Tags: retail & leisure, retail

[08 Aug 2006]

Mosaic Fashions pieces together helpdesk deal

News Mosaic group IT director John Bovill explained to silicon.com that Rubicon had an outsourced business strategy for helpdesk support, while Mosaic had an in-house team.silicon.com Retail & Leisure Get the latest retail and leisure news straight to...

Tags: karen millen, principles, oasis

[08 Apr 2008]

Matalan cuts cost with offshoring

News Value fashion retailer Matalan has signed a six-year contract with Capgemini to offshore core IT systems to India and Poland.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox.

Tags: retail

[12 Apr 2007]

Online retailers up their game

News It found that over the next year, internet retailers are focusing on site design and performance, improving the efficiency of online marketing and improving cross-channel integration.silicon.com Retail & Leisure

Tags: retailers, customer service, demand, customers

[21 Sep 2007]

American Golf drives expansion with store system

Case Study Get the latest retail and leisure news straight to your inbox. The retailer has grown steadily over the last 20 years and is set for further expansion at the rate of three to five stores a year, and is also considering a move into mainland Europe...

Tags: distribution, europe, microsoft, golf

[14 Sep 2007]

Domino's Pizza delivers SMS ordering

News She said: "It's about matching our offer to customers' lifestyles.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox. According to Domino's IT director, Jane Kimberlin, the aim is to add sales through...

Tags: customer satisfaction, mobile commerce, sms, domino's

[17 Aug 2007]

Tesco, Somerfield IT gurus move to Expedite

News Get the latest retail and leisure news straight to your inbox. Two retail grocery tech execs have crossed over to the supplier side to join BT Expedite, with Richard Dodd and Darrell Maton moving from Tesco and Somerfield respectively.silicon.com...

Tags: bt expedite, somerfield, tesco

[17 Oct 2007]

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