knowledge management
Knowledge management: It's about people too
News The term 'knowledge management' is outdated and confusing and should be scrapped, according to David Snowden, director of IBM's Institute of Knowledge Management, EMEA.... [09 Aug 2001]
Knowledge Management Portal Delivers High Quality Healthcare Information
White Paper NHS 24 deployed BEA AquaLogic User Interaction to create a Knowledge Management System (KMS) which underpins the national health information, clinical assessment, advice, and referral service for Scotland. [01 Jul 2008]
Knowledge management hailed as the next big thing
News Knowledge management is the key to business and IT convergence, according to the author of the latest report from Ovum. Eric Woods, said: "Although it will become central to IT strategy,... [01 Oct 1998]
Knowledge Management and ITIL: Creating the Adaptive Organization
White Paper Knowledge Management principles complement and augment the ITIL framework, especially in the core processes of incident, problem and change management. The Information Technology... [02 Sep 2008]
Knowledge Management for Software Companies
White Paper A survey by Reuters found that 90 per cent of companies that deploy a Knowledge Management (KM) solution benefit from better decision-making, while 81 per cent say they notice increased productivity.... [18 Jul 2007]
SAP NetWeaver Empowers STM Employees With Portal, Knowledge Management, and Business Intelligence Capabilities
White Paper To help streamline operations and provide employees and managers with the solutions and information they need, STM is now in the process of implementing SAP Enterprise Portal (SAP EP) and SAP Business Intelligence (SAP BI), two key... [02 Jun 2006]
BEA Systems, Inc.: Knowledge Management Portal Implemented on a Service-Oriented Architecture
White Paper Therefore, BEA deployed a knowledge management portal-known as Knowledge Express-on a service-oriented architecture (SOA). Ensuring the worldwide sales force had ready access to all of... [08 May 2009]
Knowledge Management: A Framework for Analysis and Measurement
White Paper Knowledge Management (KM) is a field in ferment and disorder. It provides basic KM-related concepts, a business process decision model, a knowledge life cycle model, a KM framework, and... [25 Feb 2004]
Knowledge Management for Customer Service: Ingredients for Success
White Paper As enterprises increasingly use customer service to differentiate themselves, knowledge management has gained prominence as a strategic initiative. This paper discusses the ingredients of success as it... [02 Sep 2008]
Knowledge Infusion: Trends in Human Capital Management: The Emerging Talent Management Imperative
White Paper This Knowledge Infusion paper provides a common understanding of talent management; discusses current macroeconomic, workforce, and technology trends and challenges, and highlights the business results... [17 Jan 2008]
Exclusive: KPMG selects Verity for knowledge management
News The Verity implementation was a joint project between KPMG's 40-strong knowledge management group and the IT department. We don't build servers," explained Melanie Goody, director of... [19 Aug 2002]
Put Away the Notebook: Cutting Edge Knowledge Management in the Twenty-First Century
White Paper In just the past decade, knowledge management software has grown in sophistication, utility, and power, and is slowly reshaping how the entire support world captures, reuses and delivers solutions to... [18 Mar 2009]
The Regence Group Provides Information to 6,000 Users With BMC Remedy Knowledge Management
White Paper The Group needed an easy-to-implement knowledge management solution that had faster and easier searches, and was easy to use for all types of users. The Regence Group deployed BMC systems for its... [11 Jul 2008]
UK firms neglect knowledge management at their peril
News UK firms need to realise the importance of efficient knowledge management strategies as ecommerce changes the traditional corporate culture. Scott Cooper, vice president of Lotus... [02 Jun 2000]
Professional Learning, Competence Development and Knowledge Management - LOKMOL and L3NCD
White Paper The use of available e-Learning and Knowledge Management applications in a network setting can help to address the challenge of continuous competence development. In many organizations most working... [04 Aug 2008]
Keep updated for stories matching knowledge management via RSS
