learns
RSS learnsDell 'learns its lesson' after Indian call centre chaos
News Dell admits it has "learnt its lesson" after being forced to drop its Indian call centre last year after customer complaints about the quality of service. The call centre operation for the OptiPlex desktops and Latitude laptops was moved... [31 Mar 2004]
Telewest learns from NTL's broadband brouhaha
News As the furore over NTL's controversial broadband bandwidth limits rumbles on, Telewest is watching and learning from its rival's discomfort. And - while it isn't ruling out the possibility of following suit in the future - the word from... [12 Feb 2003]
Consortium Learns to Please 19 Bosses From Competing Companies
White Paper How to make progress when 19 competitors are simultaneously giving orders? Such was the dilemma faced by the fledgling Embedded Linux Consortium as it endeavored to promote an underdog technology vs.the world's largest software company... [24 May 2007]
Tuning in - Broadcaster Learns Customer Preferences With Online Survey Tool
White Paper DiSciullo is Vice President of Research for XM Satellite was finding the best possible tools for conducting consumer research within the cost structure and ease-of-use criteria that would fit the company's needs. [03 Jul 2007]
Iraq War Vet Learns the Hard Way When It Comes to PC Protection
White Paper As a former Marine with three tours in Iraq, Jake Nelson knows the importance of integrity and reliability. Now, as a full-time college student, Jake demands the same dependability in his laptop security solution. [16 Jun 2007]
Forward-Thinking School District Learns How Affordable Layer 3 Can Be
White Paper Pittsburgh Public Schools (PPS) is the second largest school district in the state of Pennsylvania. PPS needed to migrate its entire network to a solution that could better accommodate its current needs as well as scale to meet future... [18 Jul 2008]
Pittsford Central School District Learns About HP's Commitment to Educational Market
White Paper The Pittsford Central School District, a recipient of the prestigious New York State Governor's Excelsior Award for quality, is one of the top school districts in the United States. As Pittsford teachers and staff increasingly adopt new... [20 Dec 2006]
Murdoch learns to love the Net
News Just six months ago, media mogul, Rupert Murdoch said the Internet will "destroy more companies than it will create" and claimed he was in no hurry to rush online. But last week, Murdoch's News Corporation launched a major new media... [05 Jul 1999]
In brief: Smart call system learns customer profiles
News An intelligent call queuing system for banks is just one of the products that has been exhibited at the Financial Technology Expo in New York. Choridant Software has devised a product that forms a profile of the caller. [18 Sep 1998]
A Major Pacific Rim Online Gaming Enterprise Learns How to Optimize Its Resource Utilization to Lower Bandwidth Demand While Not Compromising Performance
White Paper The online gaming enterprise operates a high volume Web site for publishing information and processing transactions. It needed to expand its IT resources to support those applications with an eye toward future growth without incurring... [11 Jun 2008]
Broadcaster Learns Customer Preferences With Online Survey Tool
White Paper XM Satellite Radio is one of the country's leading satellite radio broadcasters, started in 2001. One of the biggest challenges that the vice president of Research for XM faced when she took on her position was finding the best possible... [22 Nov 2006]
Thomson Elementary School Learns a Valuable Lesson in Communication
White Paper Pension Benefit Guaranty Corporation (PBGC), a federal government corporation that protects defined benefit pension plans, has had an active relationship with the Thomson Elementary School since December 1993, when the agency moved into... [25 Feb 2004]
Pittsford Central School District Learns About HP's Commitment to Educational Market
The Pittsford Central School District, a recipient of the prestigious New York State Governor's Excelsior Award for quality, is one of the top school districts in the United States. As Pittsford teachers and staff increasingly adopt new... [20 Dec 2006]
College Prep Learns How to Save and Solves Remote Access Issues With Virtualization
White Paper Trinity Valley School is a K - 12 college preparatory school consisting of 940 students and 140 employees. The faculty, students, and staff needed to access their applications and critical information to effectively work off campus. [24 Mar 2008]
Suffolk University Learns the Value of Juniper Networks Products
White Paper Boston's Suffolk University is a private, urban university committed to providing opportunities for motivated, capable students. The University wanted to provide a stable network that enables international and domestic campus locations... [11 Sep 2008]
