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Leeds City Council Increases Citizen, Partner and Employee Satisfaction
White Paper Leeds City Council delivers quality services to 700,000 citizens in the financial capital of Northern England. Using Siebel Service and Siebel PRM, Leeds City Council is developing a united view of its citizens, its services and the Council’s... [03 Mar 2004]
The Orange 3G Wirefree Showcase: Leeds City Council
White Paper Leeds City Council is the UK's second largest metropolitan authority - and its biggest in geographic terms. Leeds is mobilising its people with the Orange 3G Mobile Office Card, giving them up-to-the-minute mobile access to its information systems. [20 Mar 2005]
Digital pens save care staff £1.2m
News Leeds City Council is to give 1,300 social care workers digital paper and pens in a bid to save £1.2m by 2008. Mark Harris, Leeds City Council leader, said: "We've been able to identify a significant £1.2m saving in our Social Services operation... [30 Sep 2005]
Dylan Roberts
CIO Profile As head of ICT at Leeds City Council, Dylan Roberts leads 345 IT professionals delivering operational services and IT capital programmes. Prior to joining Leeds City Council, he was head of IT at Denbighshire County Council. [11 Jun 2008]
BT's mobile-cum-VoIP phones: Ready for business
News BT's dual-mode service is currently being trialled with Leeds City Council, with two of its premises getting involved in the project. Adrian Fegan, head of ICT Operations at Leeds City Council, said adopting FMC is a critical part of the council's... [14 Sep 2006]
CIO Jury: Software licensing 'too complex'
News But Ted Woodhouse, director of IT strategy at Leeds Teaching Hospitals NHS Trust, said the issue is not complexity but differential licensing costs. Ted Woodhouse, director of IT strategy, Leeds Teaching Hospitals NHS Trust [16 Jun 2006]
Council fixed-mobile trial rings the changes
News With 26,000 landlines and more than 7,500 mobiles, Adrian Fegan, head of ICT operations at Leeds City Council, is no stranger to managing a complex telecoms environment. Like any pilot, the Leeds trial is on something of a learning curve. [09 Nov 2006]
Isode Case Study: Leeds Learning
White Paper Sponsored by Leeds City Council, developed in partnership with BT, and launched in March 2000, LLN acts as an ISP for schools and provides internet and email access to libraries, museums and other educational establishments in the Leeds area with... [02 May 2004]
Is your local authority an e-laggard?
News Leeds City Council City of Wakefield Metropolitan District Council Winchester City Council Stoke-on-Trent City Council Leicester City Council Lincoln City Council Liverpool City Council Bristol City Council [05 Nov 2000]
CIO Jury: Bosses snub cheap overseas IT labour
News Although the NHS is known for recruiting doctors and nurses from abroad to fill shortages in the UK, the same does not seem to apply to IT departments in the health service, according to Ted Woodhouse, director of IT strategy at Leeds Teaching... [10 Mar 2006]
CIO Jury: Spam drives UK bosses to despair
News Ted Woodhouse, IT director at Leeds Teaching Hospitals, compared the problem of junk email with junk mail through the post. Ted Woodhouse, IT director, Leeds Teaching Hospitals NHS Trust Crispin O'Connell, chief ICT officer, Cardiff City Council [13 Oct 2004]
Leeds completes 'painless' Windows XP upgrade
Case Study Leeds City Council has saved taxpayers' money and minimised disruption by using an automated software auditing tool to ease a major Microsoft Windows IT upgrade. Leeds has been working with Centennial Software since 2004 and has now completed its... [28 Mar 2008]
Cambridgeshire buys Oracle CRM
News Siebel already has a large deal with Leeds City Council. Cambridgeshire County Council today announced a deal with ICL to install its CRM software in the Student Awards Service. The council's wider CRM project, Cambridgeshire Direct, is out to... [18 Oct 2001]
Siebel: Old news is better than bad news
News Last year Leeds City Council became Siebel's poster child customer for the UK, and since then Moray Council in Scotland and Middlesbrough Borough Council have also signed up, but since then the contract wins have been slow to appear. [28 Jan 2002]
Local gov't CIOs to set national agenda
News Members of the Local Government CIO Council include, among others: Peter Bole, head of ICT commissioning at Kent County Council; Richard Steel, CTO Council member and CIO at the London Borough of Newham; Dylan Roberts, head of ICT at Leeds City... [02 Apr 2008]
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