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NETGEAR Case Study: Levels Audio Post

White Paper As a pioneer in the post-production audio industry, Levels Audio Post wants to maintain its edge and continue delivering award-winning sound production to its clients. Recognizing their data as a cornerstone of their... [11 Sep 2007]

IT workers suffer high stress levels

News Just under half of respondents said stress levels are rising as a whole, but over two thirds of responses from the IT sector think stress at work is on the increase. The IT sector is the most stressful environment to... [01 Jul 1998]

Optimize IT process, maximize ROI and improve service levels

White Paper The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and... [11 Aug 2009]

Let Word Manage Your Table of Contents: Heading Levels Make TOCs Easy

White Paper Putting together a table of contents is as easy as 1, 2, 3, especially when the users use built-in heading levels as they begin writing the first draft. A table of contents helps those who read the document by presenting... [05 Oct 2007]

BT slashes hundreds of broadband trigger levels

News It has also set trigger levels for 87 exchanges where previously none was set. For 22 of these local exchanges, the new trigger levels are now actually lower than the amount of interest already... [24 Jan 2003]

Focus your DR planning by using these five levels of disaster classification

White Paper This classification system defines disaster levels and what your response should be for each one. An effective disaster recovery plan should map out your response to varying levels of severity, from an... [19 May 2006]

TechRepublic Real World Guide: Improving Help Desk Service Levels

White Paper The TechRepublic Real World Guide: Improving Help Desk Service Levels collects proven recommendations for developing proper end user-support ratios, establishing policies for communicating with users, improving service... [18 May 2006]

Instituto Hondureno de Seguridad Social Assures High Levels of Constituent Service

White Paper The company wanted to unify information into one database that will offer high levels of availability and dependability to increase data control and eliminate duplicate information. The challenge was to provide high... [05 Sep 2007]

Improving Service Levels by Implementing Service level Management- A practical Guide

White Paper Given the complexity and dynamic nature of today's IT enterprises, achieving the high levels of service users’ demand is a considerable challenge. This white paper details the aspects of Service Level Management in... [18 Mar 2009]

Oftel forces BT's hand over service levels

News Operators had complained that although the regulator had already outlined SLAs to BT, the levels the telco had offered were totally inadequate. He added that the proposed service levels would achieve... [23 Aug 2001]

BT sets another 100 broadband trigger levels

News BT announced details of a further swathe of broadband trigger levels on Monday, giving hope to 102 communities that currently aren't served by its ADSL network. These trigger levels are a measure of how... [31 Mar 2003]

Council says Linux migration poses "unacceptable levels of risk"

News Newham will not now take part in the Office of Government Commerce open source trials with IBM, instead focusing its energies on talks with Microsoft, after council officers decided any major migration would pose "unacceptable... [06 Jan 2004]

AI to reach human levels in 20 years

News Artificial intelligence will reach human levels by 2020, according to science fiction writer Arthur C. Clarke. In a conference with AI expert Ray Kurzweil and other future technology boffins, the author of 2001: A Space... [04 Dec 2001]

IT service levels: It's time to drop your standards

News Businesses could see their IT service levels drop as tech departments find new ways to cut back in the recession. Speaking at a Gartner event examining how CIOs should tackle the economic downturn, Gartner research... [02 Mar 2009]

Why a good e-mail reporting system helps reduce costs, improve service levels, and increase compliance

White Paper Improve service levels E-mail is a business-critical communication tool. But performance issues, delivery delays, downtime and e-mail-related compliance policies makes your e-mail environment more complicated every day. [18 Mar 2009]

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