message to the customer
The Bloor Perspective: SCO's Tarantella gamble; Nokia's threat to the old world order; and the IT industry gets the business message
Comment One senior executive was quoted as saying: "If the customer wants Linux, we will ship them Linux. With Linux threatening to shred SCO's Unix strategy, the company is... [12 Dec 1999]
NTL customers told to "f*ck off and get a life"
News According to newspaper reports, the company is attributing the message that replaced its usual recorded greeting to a malicious hacker or a disgruntled... [28 Sep 2004]
Electronic Delivery and Redemption of Promotional Offers: The Voupon Solution for Mobile Messaging
White Paper The Voupon Solution uses the carrier's customer credit card on file for auto pay as the electronic redemption mechanism for mobile message offers.... [07 Sep 2007]
NTL 'f*ck off' tirade not grossly offensive, says judge
News The taxi driver who replaced NTL's customer service helpline's automated hold message with a four-letter tirade has been acquitted from Teeside Magistrate's court. Upon ringing... [09 Jun 2005]
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
White Paper There is an urgent need for technologies that help improve the efficiency of customer message management. This paper reports a proof of concept prototype called Message... [12 Jan 2007]
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
There is an urgent need for technologies that help improve the efficiency of customer message management. This paper reports a proof of concept prototype called Message... [11 Jan 2007]
BT mails virus to customers
News He received no response until Friday (23 November), when a blank message headlined "re: service failure" arrived in his inbox. The message contained no text, but did have an attachment,... [26 Nov 2001]
Microsoft spikes controversial anti-Linux ads
News Microsoft has killed off its controversial "Get the Facts" anti-Linux campaign and replaced it with a new message called "Compare". Compare will still contain much information aimed at persuading users... [28 Aug 2007]
M&S error sparks fears of hack attack
News Barrett - who has seen the error message - claims it contained information that could easily lead a cracker to confidential customer details. Hillston clicked randomly... [20 Oct 2000]
The Weekly Round-Up: 01.10.04
Round-Up Anybody phoning up with a complaint or query last weekend may have heard a change to the standard 'Your call is important to us' or 'All our operators are busy at the... [01 Oct 2004]
Microsoft shuts down independent Windows news site
News Microsoft's internet investigator sent a takedown notice on Tuesday, alleging the site was infringing the company's copyrights relating to its recently released Windows XP... [11 Mar 2003]
Egg's security leaves Mac users shell-shocked
News Egg can confirm that this message was displayed in error and at no time was any part of the Egg website insecure. Egg apologised to the affected users and added: "Egg... [04 Jan 2002]
First Direct owns up to Safari hitch
News In a message on First Direct's banking site, Mark Mullen, head of marketing at First Direct, said customers cannot currently use online banking with the Safari browser because a new security process has... [20 Apr 2007]
CIO Essentials: iTunes, Glastonbury tickets and Bluetooth ads
News I'm not sure HSBC have quite achieved this by sending a first message to ask whether the customer would like a further promotional message. Technology... [10 Apr 2007]
Make money out of your spam email
News When someone tries to contact a CashRamSpam customer, a message is automatically returned saying: "We regret your message cannot be delivered using ordinary email... [20 Feb 2003]
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