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Using IMAP4 to Access Voice Messages in Cisco Unity System
White Paper This paper explains how to access voice messages in the Cisco Unity system using IMAP4 when the Cisco Unity system is installed in a multi server voicemail-only configuration. The information and steps apply to Cisco Unity Versions 4.0(x) and higher. [11 Apr 2008]
Learn the basics of unified messaging and Cisco's Unity solution
White Paper Unified messaging is the integration of several different communications media so that users can retrieve and send voice, fax, and e-mail messages from a single interface, whether that is a wireline phone, a wireless phone, a PC, or an Internet... [19 May 2006]
Cisco Unity Conversation
White Paper Unidentified callers hear the unidentified caller conversation, which enables them to access the Cisco Unity automated attendant, conduct subscriber searches by using directory assistance, use call routing options, and play audiotext messages. [09 Jun 2007]
White Paper: Using Optional Conversation 1 With Cisco Unity Version 4.0(4)
White Paper A Cisco Unity conversation is a set of prerecorded prompts and menu options that Cisco Unity plays over the phone to subscribers when they retrieve, send, and manage messages, and as they change their Cisco Unity settings. [25 Aug 2004]
Using Optional Conversation 1 with Cisco Unity Version 4.0(3)
White Paper A Cisco Unity conversation is a set of prerecorded prompts and menu options that Cisco Unity plays over the phone to subscribers when they retrieve, send, and manage messages, and as they change their Cisco Unity settings. [01 Apr 2004]
Deploying Cisco Unity in Diverse Messaging Environments (With Microsoft Exchange)
White Paper This document focuses on the unique impact that each e-mail client/server/protocol combination has on the Cisco Unity subscriber's ability to access voice messages, how message state changes are conveyed to the subscriber, and how message state... [03 Jul 2008]
Cisco Unified Communications flash demo
White Paper Watch this demo to understand why Cisco Unity gives you the power to manage all calls and messages in a single database, message store, and infrastructure. [10 Apr 2008]
Cisco Unified Communications flash demo
Watch this demo to understand why Cisco Unity gives you the power to manage all calls and messages in a single database, message store, and infrastructure. [25 Sep 2006]
Cisco Unity: Delays in the Subscriber Conversation
White Paper This paper identifies steps to troubleshoot delays that Cisco Unity subscribers experience when they log in, retrieve, forward, and delete messages over the Telephone User Interface (TUI). These delays impact the functionality of the Cisco Unity... [11 Oct 2004]
Cisco Unity VPIM v2 Compliance
White Paper This white paper describes how Cisco Unity conforms to the Voice Profile for Internet Mail (VPIM) version 2 specifications for exchanging voice messages with other VPIM-compliant voice messaging systems. [22 Feb 2007]
White Paper: Cisco Unity VPIM V2 Compliance (Cisco Unity Version 4.0(1) and Later)
White Paper This white paper describes how Cisco Unity conforms with the Voice Profile for Internet Mail (VPIM) version 2 specification for exchanging voice messages with other VPIM compliant voice messaging systems. [06 Oct 2005]
Backing Up and Restoring a Cisco Unity System
White Paper This white paper explains how to use Veritas Backup Exec, which can be used for full backups, and the Cisco Unity Disaster Recovery Tool, which can be used to back up Cisco Unity data and, optionally, a limited number of Exchange messages. [03 Jul 2008]
VPIM Networking
White Paper Cisco Unity supports the Voice Profile for Internet Mail (VPIM) protocol, which is an industry standard that allows different voice messaging systems to exchange voice, fax, and text messages over the Internet or any TCP/IP network. [09 Jun 2007]
JVA Improves Responsiveness and Cuts Costs With Cisco CallManager and a Managed Voice-and-Data Service From Cbeyond
White Paper Employees are more productive because of features such as Cisco Unity unified messaging, which allows them to access voice messages, faxes, and e-mails in one place: the e-mail inbox. After outgrowing its telephone system, JVA cut costs and... [10 Jan 2008]
Honolulu Board of Water Supply Improves Communications, Customer Service With Solution From Cisco Partner Envision Networked Solutions
White Paper Cisco Silver Certified Partner Envision Networked Solutions designed and deployed a solution using Cisco CallManager, Cisco IPCC Express, and Cisco Unity with unified messaging. New features, such as retrieving voice-mail messages from Outlook... [04 Jan 2006]
