metrics
RSS metricsAsia-Pacific: Metrics for Service Level Agreements (SLAs)
White Paper This webcast will provide an overview on how to select metrics for an SLA, types of metrics that should not be used, how many metrics are appropriate for an SLA, and sources of data for... [28 Aug 2004]
Metrics based IT management
White Paper Most IT management software includes some ability to collect metrics and generate reports. Many organisations do not have a strategy for doing this and so this white paper demonstrate how the decisions driven by these... [12 May 2007]
Metrics and Incentives in Outsourcing: Driving Peak Performance
White Paper Metrics and incentives are an important component of outsourcing relationships, but as executives use outsourcing more strategically, these become more critical than ever. This research study, Accenture found that each... [23 Nov 2007]
Metrics for Evaluation of Cognitive-Based Collaboration Tools
White Paper Collaboration metrics are key for developing effective collaboration tools. By measuring the impact of collaboration tools on team effectiveness, collaboration metrics provide the feedback necessary for... [21 Oct 2008]
Peter Cochrane's Blog: Metrics overload
Comment Over the past few years I have been working in companies and other organisations including those in the health and education sectors where the introduction of performance metrics has had a profoundly negative effect. [02 May 2006]
Bandwidth Estimation: Metrics, Measurement Techniques, and Tools
White Paper Existing bandwidth estimation tools measure one or more of three related metrics: capacity, available bandwidth, and Bulk Transfer Capacity (BTC). Currently available bandwidth estimation tools employ a variety of... [08 Jul 2008]
The Business Contribution of IT: Metrics That Matter
White Paper Unfortunately, the traditional technology-centric metrics used have no relevance to the business. Communicating the business contribution of IT has never been more important. Business executives don't see value and... [10 Feb 2009]
Twenty Service Level Management Metrics to Enable Corporate Governance: Questions IT Operations Should Be Able to Answer
White Paper They will provide their Top Twenty SLM Metrics that are excellent indicators of operational excellence, security, and auditability. They will also provide benchmarks for most of these metrics, showing... [03 Apr 2008]
The Green Grid Data Center Power Efficiency Metrics: PUE and DCiE
White Paper This is an update to the very first white paper published by the Green Grid in February 2007 called "Green Grid Metrics: Describing Data Center Power Efficiency" to refine the nomenclature and intent of that paper. [01 Apr 2009]
Quality-Aware Routing Metrics for Time-Varying Wireless Mesh Networks
White Paper As a result, quality-aware routing metrics are desired for networks that are built solely from wireless radios. Previous work has developed metrics (such as ETX) that work well when wireless channel... [31 Aug 2007]
CIO Jury: Businesses "obsessed" with IT metrics
News Half of silicon.com's 12-man CIO Jury user panel said there is now too much focus on performance metrics and measurement simply for measurement's sake. Graham Yellowley, director of technology at Mitsubishi UFJ... [21 Apr 2006]
Green Grid Metrics: Describing Datacenter Power Efficiency
White Paper For the short term, The Green Grid is proposing the use of Power Usage Effectiveness (PUE) and Datacenter Efficiency (DCE) metrics, which enable datacenter operators to quickly estimate the energy efficiency of their... [10 Apr 2008]
Service Oriented Dynamic Decoupling Metrics
White Paper In the present paper, the authors develop the service oriented dynamic decoupling metrics at the design phase. The decoupling metrics can be used to measure and evaluate the decoupling attributes of a... [21 Mar 2007]
Peter Cochrane's Blog: Damn metrics
Comment More reasonably, I suppose, it was the point at which I became all too aware of the very real dangers of a metrics-dominated management mind. Above that number metrics become meaningless due to their... [28 Aug 2007]
Jump-Start Business Activity Monitoring (BAM), Part 7: Implement Duration Metrics in WebSphere Monitor 6.0.2 - Put Your Durations Back Into Your BPEL Models
White Paper One of the defining metrics for analyzing business process performance is the time factor, or duration. Learn how to define basic duration metrics in your IBM WebSphere Business Monitor model, and use... [09 Apr 2008]
