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RFID luggage-tracking lands at Heathrow
News The British Airport Authority (BAA) will install the infrastructure on selected check-in desks around the airport. BAA will use the trial to see how the system compares to the current system of barcode scanning in terms of keeping track of bags. [09 Jul 2007]
Heathrow Airport to get taxi-tracking RFID system
News The system is modelled on one already in use at Paris Charles de Gaulle airport and is being deployed at Heathrow by British Airports Authority (BAA), which is working with IT services company Steria. [22 Jan 2004]
Heathrow 'temporarily delays' fingerprint checks
News A statement from BAA, which operates Heathrow, said the introduction of fingerprinting technology would be "temporarily delayed" following a meeting with the Information Commissioner and the Border and Immigration Agency. [26 Mar 2008]
ID cards plan: Airport union wants answers
News Unite, the union which represents workers in the civil air transport sector, wants "full consultation" with airport group BAA after it was revealed it is in talks with the Home Office over the plan. BAA confirmed it was talking to the Home Office... [20 Feb 2008]
£2m credit card fraud masterminded by IT worker
News Heathrow Express, a BAA company, was absolved of blame by the judge in the case and the company said it co-operated with the investigation. A statement said: "The individuals convicted of fraud were employed by a financial services company... [08 Sep 2003]
Heathrow T5: The end in sight for first day blues?
News Walsh added that the backlog of bags generated by the problems is not affecting the day-to-day running of the baggage system and the issues are being addressed by a team of engineers and IT specialists from both BA and Heathrow operator BAA. [31 Mar 2008]
RFID tags could slash airlines' $1bn lost luggage bill
News The British Airports Authority (BAA) also welcomed the use of RFID to help cut the number of lost bags but said significant obstacles to mainstream deployment still remain. A BAA spokeswoman said: "One of the problems is the affordability. [23 Feb 2005]
Tech not to blame for Terminal 5 fiasco
News In the written evidence submitted to the committee, BA said: "A number of the issues were caused by the incorrect setup of the system for live operation by BAA or its contractors and by unexpected software errors. [08 May 2008]
Heathrow Terminal 5 opens its doors
News Behind the scenes at BA and BAA's mega-project After taking five years to build at a cost of £4.3bn, Terminal 5 at Heathrow airport is finally open for business and is set to become one of the most technologically advanced airport terminals in the... [27 Mar 2008]
Why did tech ground Heathrow baggage?
News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA said it expected to pay compensation to BA over the failure of the... [21 Feb 2008]
UK airports' wi-fi flying high
News Business travellers should prepare themselves for an extra connectivity boost - BAA has announced it will be rolling out wi-fi access across six of its airports this month. BAA has picked The Cloud to install and maintain the wi-fi network. [14 Mar 2006]
CIO Jury: Risk and innovation key to driving IT value
News Both Richard Rundle, IT director at BAA, and Kevin Fitzpatrick, CTO at Manpower, said they have to be calculated risks with appropriate assessment and management. Richard Rundle, IT director, BAA UK IT chiefs have hit back at an Accenture report... [21 Jul 2005]
Heathrow Terminal 5 suffers first day baggage chaos
News Heathrow owner and operator, BAA, said the issue was "quickly rectified" with the baggage system now fully operational. A BAA statement said: "Early this morning there was a minor problem with log-ons of the baggage system which affected the... [27 Mar 2008]
CIO Jury: Is industry experience vital for IT chiefs?
News Richard Rundle, IT director at BAA, said: "At CIO levels the general management skills not the technical skills are the key. Richard Rundle, IT director, BAA Getting 'boxed in' to a particular vertical industry sector has always been an issue for... [13 Apr 2006]
Businesses cool on software as a service
News Richard Rundle, IT director at BAA, said: "The reason is it changes the dynamic between capital funded and revenue funded investments and therefore the profit and loss profile. Richard Rundle, IT director, BAA [18 Sep 2007]
