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eSure creates customer 'information hub'

News Web and phone insurer eSure is creating a single "information hub" to improve the management and quality of customer data and reduce duplication. The technology is a plug-and-play architectural component that sits on top of eSure's various... [26 Mar 2008]

eSure brings Indian call centre work back to UK

News Online insurance company eSure will bring its offshore call centre work in India back to the UK from February next year.eSure started using offshore Indian call centres in 2004 and currently has 100 agents with an unnamed third-party provider in... [27 Nov 2006]

CIO Jury: Mobile device as security risk

News Online insurance company eSure already limits the range of mobile devices available for staff and is about to make available corporate USB memory sticks with biometric authentication. Mark Foulsham, IT director at eSure, said: "The difficulty is to... [02 Oct 2006]

CIO Jury: SOA ready for prime time

News Mark Foulsham, IT director at online insurance company eSure, said SOA has moved from the hype of being the 'next big thing' to a reality. He said: "We've been using a SOA framework for over a year and the benefits of the move to web services for... [14 Jul 2006]

CIO Essentials: Virtual worlds, biometrics and green IT

News This week we hear from Mark Foulsham, CIO for online insurer eSure. Ever wondered what CIOs are reading on silicon.com? Our CIO Essentials feature puts you in the picture. Each week a leading IT chief picks his or her top stories from the past... [16 Oct 2007]

CIO Jury: Google is "real value" for business users

News Mark Foulsham, IT director of eSure, said most people currently use only about 10 per cent of the functionality of existing Microsoft Office applications. Mark Foulsham, IT director, eSure The reaction is in response to the launch this week of... [22 Feb 2007]

CIO Jury: Businesses face consumer tech revolution

News Mark Foulsham, CIO at eSure, said the influence of consumer-based products is likely to be felt most through pressure from corporate users. Mark Foulsham, CIO, eSure All manner of new consumer tech products have been in the headlines recently... [12 Jan 2006]

CIO Jury: The problem with collaboration technologies

News Peter Dew, CIO at BOC, and Mark Foulsham, head of IT at insurance firm esure, both cited ease of use as a key factor. Mark Foulsham, Head of IT, esure Ease of use, a 'non-sharing' work culture and end-user buy-in are the main obstacles to the... [18 Jun 2004]

CIO Jury: Would IT chiefs outsource themselves?

News Mark Foulsham, head of IT at eSure, likened the scenario to the "captain going down with the ship" but said he knows of several cases in recent years where IT executives have included themselves in the transfer. [02 Dec 2004]

CIO Jury: ISPs blamed over corporate security threats

News Mark Foulsham, head of IT at esure, said ISPs should look at the marketing advantages of selling the fact that they cleanse their networks of these security threats to customers. Mark Foulsham, head of IT, esure [09 Sep 2005]

CIO Jury: Would you hire a hacker?

News Mark Foulsham, head of IT at eSure, raised the issue of the dangerous precedent hiring a hacker would set. Mark Foulsham, head of IT, eSure Not surprisingly the antivirus companies immediately jumped into the debate, claiming it would be impossible... [22 Sep 2004]

CIO Jury: Do mobile technologies make us too connected?

News Mark Foulsham, IT director at eSure, said: "Remote access for the business user is all about simplicity and relevance. Mark Foulsham, IT director, eSure The biggest problem now is finding the downtime to completely disconnect from work, according... [01 Jun 2006]

CIO Jury: Is there a boardroom IT credibility gap?

News Mark Foulsham, head of IT at online insurance firm esure, said the credibility gap is closing. Mark Foulsham, head of IT, esure CIOs believe there is a gap between how important they think they are and how the rest of the executive team in the... [22 Jul 2004]

Businesses tackle laptop theft data security risks

News Mark Foulsham, head of IT at online insurance company eSure, said: "We have a strict policy regarding laptops. Mark Foulsham, head of IT, eSure An exclusive investigation by silicon.com earlier this month revealed a sharp rise in the number of... [15 May 2007]

Operational IT budgets to be squeezed in 2008

News Mark Foulsham, head of IT for eSure, said: "Our budget will remain fairly flat next year but we're aiming to do more with it. Mark Foulsham, head of IT, eSure The downward pressure on operational IT costs will continue in 2008 but those savings... [17 Dec 2007]

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