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Explicit Congestion Notification (ECN) for TCP/IP
White Paper When routers become congested to the point in which their incoming packet buffers fill and they begin dropping packets, the effect on the network is reduced bandwidth, an impact on loss or time-sensitive traffic flows, and possibly link idle time... [05 Dec 2006]
Structured Firewall Design
White Paper A firewall is a security guard placed at the point of entry between a private network and the outside Internet such that all incoming and outgoing packets have to pass through it. The function of a firewall is to examine every incoming or outgoing... [16 Apr 2008]
Structured Firewall Design
White Paper A firewall is a security guard placed at the point of entry between a private network and the outside Internet such that all incoming and outgoing packets have to pass through it. The function of a firewall is to examine every incoming or outgoing... [16 Apr 2008]
Beyond the Contact Center
White Paper Beyond a single point of entry to the organization, contact centers are seen as a “buffer zone” to insulate the vast majority of a company’s employees from incoming customer interactions. Today’s contact centers carry a design legacy based on a... [01 Mar 2004]
Editoriale Secondamano Moves to Web-Based Architecture to Ensure Business Continuity
White Paper The company wanted to migrate from a client/server architecture to a Web-based architecture to manage the growing amount of incoming data and to improve data access across geographical boundaries. The challenge was to create a single data... [30 Jun 2007]
Architectural Comparison of Enterprise Anti-spam Solutions
White Paper For companies, these relentless barrages represent over half of their incoming email traffic. Rarely welcome, too often offensive, sometimes ludicrous to the point of comical, spam is suddenly no laughing matter. [17 Mar 2005]
Cornell University Implements iHateSpam Server Edition
White Paper Most of the department reads their mail in Outlook, but incoming mail for some department members is routed from Exchange to UNIX servers and read in Pine. The amount of spam hitting the department servers gradually mounted to the point where... [02 May 2004]
Sun Life Financial Becomes a Paperless Office With RightFax and FileNet
White Paper Sun Life Financial realized the power of e-document delivery that brings incoming faxes into a computer (instead of a paper based fax machine) and allows outgoing faxes to be sent from the computer as well. [12 Dec 2005]
Cisilion Case Study: SHG (TUI UK)
White Paper SHG (TUI UK) encompasses 200 tourism brands around the world and now includes over 3,600 travel agencies, 103 aircraft, 37 incoming agencies and 290 hotels with over 157,000 beds in 30 countries. Following a review at SHG (TUI UK) the requirements... [14 Nov 2006]
R+V Versicherung Creates Integrated Service Desk Solutions Around Remedy
White Paper Now, a comprehensive and highly integrated solution built on AR System enhances ZBS' ability to track and manage the numerous incoming support calls. Within R+V, Central User Services (ZBS) is responsible for providing the technical support for all... [18 Jan 2007]
Quocirca's Straight Talking: Vendor battleground - filtering
Comment Most vendors rapidly extended their services to include outgoing as well incoming email, encroaching on services long offered by another group of vendors such as Clearswift and NetIQ that existed before the spam onslaught. [02 Mar 2006]
Hotmail launches new spambusting tools
News A white list checks incoming mail against a list of addresses that the account holder has already approved. In Hotmail's version, incoming email from senders that match entries in the recipient's address book are displayed in what Hotmail calls its... [24 Oct 2003]
Men flashing fancy mobiles to pick up girls
News Yates said both men and women will try to 'maintain face' in same sex groups by checking caller IDs - with women double checking an intimate call isn't incoming and blokes worried it could be their mums on the other end of the line. [13 Nov 2006]
Smart car uses Orange to get smarter
News It will even turn your music down for you when there's an incoming call. Despite the special edition's safety conscious selling point, Smart currently has no plans to roll out the technology across its whole range and so far around 100 Orange Smart... [08 Oct 2003]
Alarming rise in phishing attacks
News James Kay, technical director at email-security firm Blackspider, said that phishing is fundamentally a spam problem so it can be addressed by analysing the contents of incoming messages and recognising certain patterns and peculiarities. [26 May 2004]
