process management
Software Process Improvement: Management, Commitment, Measures, and Motivation
White Paper “Effective software process improvement will not start until management insists that product development work be planned and properly managed. Initiatives to improve the software development process originate from the demands made by major... [14 Aug 2003]
Process Framework & Project Management
White Paper The paper is directed towards giving a holistic picture about creating a Process Framework and intrinsic information about how Project Management is made easy if a Process Framework is made available. [14 Feb 2007]
Sarbanes-Oxley Section 404: Management's Assessment Process - Frequently Asked Questions
White Paper It is designed to help clarify a number of key issues related to management's assessment process as required by S-O 404. KPMG LLP has prepared this paper for management, members of corporate teams working toward Sarbanes-Oxley Act (the Act) section... [23 Mar 2005]
Solving the Compliance Puzzle: Governance, Process Enablement, and IT Asset Management
White Paper IT asset management is quite simply the foundational IT practice upon which process enablement, compliance, and governance strategies are built, because IT assets touch every major process and transaction throughout the enterprise. [29 Oct 2007]
Process Review Case Study: Absence Management at Northumbria University
White Paper The review team used the JISC infoNet recommended approach and ended up viewing the process in a very different way to what was expected at the outset. As part of its HR System implementation project, Northumbria University decided to review its... [28 Apr 2005]
Asset Portfolio Management - Solving the Compliance Puzzle: Governance, Process Enablement and IT Asset Management
White Paper Because IT assets are the common denominator in virtually every business process, implementing an effective IT asset management solution is critical to the success of process enablement, and thus, of governance itself. [26 Aug 2006]
Business Process Management Research Paper
White Paper This paper describes Metastorm e-work, which provides Business Process Management solutions capable of addressing the automation and hands-on requirements of today’s corporate enterprise culture. All of which supports the case for systems like e... [27 May 2004]
SRA Offers Service at a Higher Level With AllFusion Process Management Suite
White Paper With AllFusion Process Management Suite from Computer Associates, SRA has raised the standard for IT consulting services. AllFusion Process Management Suite allows SRA to improve the quality and efficiency of the service offered to its most valued... [26 May 2004]
Problem Management: A CA IT Service Management Process Map
White Paper CA's IT Service Management (ITSM) Process Maps provide a clear representation of the ITIL best practice framework. This paper is one of 10 ITSM Process Map white papers. Each paper discusses how to navigate a particular ITIL process journey... [22 Dec 2006]
SCANA Streamlines Development, Cuts Costs With Business Process Management Solution
White Paper Years ago, SCANA deployed Microsoft BizTalk Server 2002 to support critical Business Process Management (BPM) functions such as billing, payroll, and Electronic Data Interchange (EDI) transactions with vendors. [16 Apr 2008]
Service Level Management: A CA IT Service Management Process Map
White Paper CA's IT Service Management (ITSM) Process Maps provide a clear representation of the ITIL best practice framework. Each map details each ITIL process (track), the ITIL process activities (stations) that must be navigated to achieve ITIL process... [22 Dec 2006]
Using Microsoft Tools for Business Process Management
White Paper This paper examines how Microsoft's tools for Business Process Management and supporting technologies facilitate the creation of processes that share the characteristics defined previously. The paper also describes how XML and Web Services are... [20 Apr 2004]
Business Process Management
White Paper The introduction of a thorough and integrated business process management system is a complex process of decision-making, learning and change that has an impact on all areas of the company. This white paper examines specific problems and approaches... [24 Feb 2004]
Financial Management for IT Services: A CA IT Service Management Process Map
White Paper CA's IT Service Management (ITSM) Process Maps provide a clear representation of the ITIL best practice framework. Each map details each ITIL process (track), the ITIL process activities (stations) that must be navigated to achieve ITIL process... [22 Dec 2006]
Amentra Leads Financial Institution Through Governance and Process Management Initiative
White Paper Amentra mentored the financial institution's associates on best practices within IT Systems Management specifically focusing on governance and controls, process management, ITIL, and EAI. A leading financial institution handles millions of... [23 Mar 2006]
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