relationship
RSS relationshipMicrosoft Dynamics Webcast: CRM in Professional Services: Relationship Management After the Sale (Level 200)
White Paper Professional service organizations are now using Customer Relationship Management (CRM) far beyond its traditional use in marketing, sales, and service. The attendee of this webcast will learn how Microsoft CRM makes an... [06 Nov 2008]
Consolidating Employee Access Event Data for Compliance, Fraud Prevention, Relationship Management & More
White Paper The presenter will share how he is utilizing OneSign to secures employee access to AZ's desktops, networks and applications and how OneSign's ability to consolidate real-time access events across multiple environments and systems has... [01 Jul 2009]
The Bloor Perspective: Frog kissing, relationship banking and the decline of TVs and papers
Comment As most of us understand it, relationship banking is the touchy-feely part of banking - where customers and bank managers interact and build up a sort of camaraderie. Tadpole has taken its long-standing... [01 Feb 2004]
A Framework for the Implementation of a Customer Relationship Management Strategy in Retail Sector
White Paper This paper focuses on the increasingly important topic of Customer Relationship Management (CRM). Reasons as to why it is hard for traditional bricks-and-mortar retailers to employ are discussed, as is the great... [11 Jan 2007]
Using Relationship Diagrams to Enhance the Critical Path Method of Project Scheduling
White Paper The implementation of the Relationship Diagramming Method (RDM) variant of CPM within Oracle's Primavera Risk Analysis (Release 8.2 or later) is illustrated, and the benefits of such an approach are highlighted. [31 Jul 2009]
Understanding Touchpoints and Your Customer Relationship Lifecycle
White Paper Moving prospects and customers along the Customer Relationship Lifecycle requires a deep understanding of their specific needs and influencers, and the barriers they may face in each stage. A commitment to understanding... [13 Feb 2009]
Managing Relationship Equilibrium in Outsourcing
White Paper The intent of governance in outsourcing is to provide a mutually agreed-upon framework for the way a service provider and client will work together to conduct business (the outsourced function) and manage their... [13 Dec 2007]
TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
White Paper This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as... [30 Jul 2008]
Italian Brokerage House Replaces Lotus Notes With Customer Relationship Management Tool
White Paper Reginato & Mercante, one of Italy's leading brokers, needed an advanced Customer Relationship Management (CRM) tool to better serve clients with its specialist knowledge. The company experimented with Lotus Notes, but... [02 Apr 2008]
Loyalty Lab: Delivering On-Demand Relationship Marketing for Consumer Brands
White Paper Loyalty Lab's flagship Customer Relationship Manager Suite (CRMS) provides retailers and service companies with an integrated suite of hosted, on-demand applications for managing and creating loyalty programs, e-mail... [31 Aug 2007]
Customer Relationship Management - Integration for a Customer Centric View
White Paper Today's small and medium sized enterprises (SMEs) see a need for automating their front office sales and customer relationship management (CRM) tools to their back office accounting and financial systems. [09 Nov 2007]
SAP Solution Manager and SAP Consulting - A Powerful Combination for an Ambitious Customer Relationship Management (CRM) Project at Leading Global Company
White Paper It turned to SAP Solution Manager, found in the SAP NetWeaver platform, to ensure a smooth implementation of an ambitious mySAP Customer Relationship Management (mySAP CRM) project, and enlisted the help of SAP Consulting. [14 Sep 2007]
Compass Group Formalizes Its Processes in Europe With Customer Relationship Management Solution
White Paper Compass Group wanted to replace numerous sales systems with a single Customer Relationship Management (CRM) solution, reducing maintenance costs and improve revenue predictions and future business opportunities. [19 Dec 2007]
Alpha queries BT's relationship with discount operator
News Alpha Telecom has issued a statement questioning the relationship between BT and Quip, the recently launched discount operator, which is 49 per cent owned by BT. Alpha, a discount telephony provider with revenues... [14 Feb 2000]
Pitney Bowes, Inc. Is Equipped for Growth With Integrated Customer Relationship Management
White Paper Pitney Bowes looked to Oracle's Siebel applications and IBM Corporation to create a flexible Customer Relationship Management (CRM) infrastructure upon which to grow new business and revenue opportunities; effectively... [14 Dec 2006]
