retail customer experience
Master Data Management for Retail: Use Your Information to Improve Customer Experience
White Paper IBM solutions and retail industry experience help each client accelerate its progress in becoming an On Demand Business - so it can respond with flexibility and speed to virtually any... [26 Apr 2007]
Momentum Webcast: Retail Customer Experience With SQL Server 2005 (Level 100)
White Paper The presenters of this webcast explore Microsoft SQL Server 2005, the comprehensive, integrated data management and analysis solution that enables organizations to manage mission-critical information reliably. [23 Jan 2007]
Indigo Books & Music Boosts Store Uptime and Improves Customer Experience With Cisco's Intelligent Retail Network Solution
White Paper Frequent network outages at small format stores impacted customer service and ability to process sales. There was no visibility at the port level for head office network administrators and new point of sales terminals... [19 Dec 2007]
Retail Music Giant Uses Windows XP Professional for Value-Added Customer Experience to Drive Sales
White Paper When Virgin Megastores completes its Microsoft Windows XP Professional deployment to in-store product information kiosks the company expects significant performance improvements to dramatically improve customer’s... [25 Feb 2004]
Mitsukoshi Ltd. Changes the Retail Landscape With Intelligent Fitting Rooms That Increase Sales and Customer Satisfaction
White Paper Operating one of the largest, not to mention oldest, retail companies requires a keen sense of knowing what the customer wants and the agility to change with the times in order to enhance... [05 Mar 2008]
Photos: Welcome to futuristic shopping
Photo silicon.com visited Fujitsu's Customer Experience Centre in Middlesex to see the Japanese company's vision for the future of retail. Fujitsu retail technology serves... [04 Jun 2008]
Holidaybreak rolls out site troubleshooter
News These two points of presence account for 40 per cent of online bookings across the company's camping division, which itself accounts for roughly one-third of group sales and operating profits.silicon.com Retail & Leisure [24 Jul 2007]
HP OpenBank.NET: Multi-Channel Integration Delivery Framework for the Retail Banking Industry
White Paper In a world that's constantly changing, retail banking customers want their financial institutions to be a solid rock of consistency. That new way of business is built on HP OpenBank.NET, a multi-channel... [14 Oct 2004]
Changes to retail bricks to match online clicks
News According to a report from Visa Europe, more than a quarter of 300 retailers in France, Germany, Italy, the Netherlands, Norway, Sweden and the UK expect a drop in store numbers over the next seven years.silicon.com... [09 Apr 2008]
figleaves.com revamps website
News According to figleaves.com online merchandising director Catherine Hall, investment for the entire project is expected to run into seven figures and is designed to make the site more friendly for customers to use and easier for buyers... [16 Jul 2008]
Online retailers up their game
News Companies are making improvements to give customers a positive and more sophisticated online experience, according to a study of 150 retailers by Forrester Research and online retail network Shop.org. [21 Sep 2007]
Pep Boys Revs Up Customer Service With an IBM and Oracle Retail Solution
White Paper Faced with eroding customer loyalty and aging technology, Pep Boys needed to transform its retail systems to improve the customer shopping experience. To tackle this IBM... [05 Apr 2007]
Reducing Returns Fraud While Delivering a Superior Shopping Experience
White Paper Oracle Retail has worked with several large retailers to design and develop an effective solution that includes functionality to address each of the specified strategies. A real-time, cross-channel solution that... [07 Nov 2007]
German Shop Workers Serve Customers Better and Drive Sales With New Solution
White Paper Kaufhof Warenhaus, based in Germany, has achieved success in the retail marketplace with a combination of product offerings and customer services. Today, shop workers using the new scales deliver a rapid... [03 Dec 2007]
Arnotts Expands and Transforms Its Business Through Smarter, More Profitable Decision Making
White Paper The challenge was to reduce costs by streamlining ordering, replenishment, and inventory management processes; optimize use of retail space; boost sales by matching product availability to customer... [11 Jul 2007]
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