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RSA rings the changes with Salesforce.com
Case Study Insurance group, RSA (formerly Royal Sun Alliance) is using technology from Salesforce.com to keep customer service and support staff up to date with its products. RSA is using Salesforce.com's knowledge... [06 Nov 2008]
Salesforce confronts outages critics
News Salesforce.com has responded to some of the criticism it has suffered after service outages left customers without their CRM services for as long as an hour and a half. These problems hit the headlines just before last... [06 Mar 2006]
Salesforce.com launches brain raid on Siebel
News Customer relationship management (CRM) company Salesforce.com is making a cheeky attempt to poach top staff from Siebel, which is in the process of being acquired by database giant Oracle. In an email sent to his staff... [03 Oct 2005]
Salesforce.com revenue up 82%
News Salesforce.com reported an 82 per cent rise in quarterly revenue on Wednesday, attributing growth to the addition of 1,400 new customers during the quarter. Salesforce.com supplies businesses with... [18 Nov 2004]
Salesforce.com gets closer to Office
News Salesforce.com launched the Sforce Developer Program for Microsoft Office on Wednesday, and it includes free tools and technical information targeted at developers. Salesforce.com executives are... [03 Feb 2005]
Salesforce.com tech to turn customers' Twittering into useful feedback
News For companies that want to turn all those customer tweets and updates on Twitter and Facebook into something more constructive, Salesforce.com is bringing some new services to its cloud-computing infrastructure. [10 Sep 2009]
Salesforce subscribers surge
News Subscription software company Salesforce.com has added 85,000 individual subscribers to its online customer information system, an 85 per cent surge in that figure compared with this time last year.... [07 Oct 2004]
Salesforce.com courts SMEs with reseller cloud package
News Salesforce.com's cloud platform Force.com is to open up to third-party channel resellers. The software-as-a-service company's VAR (value-added reseller) programme, announced on Wednesday, is aimed at vendors who provide... [28 Aug 2009]
Salesforce.com reaches its Apex
News Salesforce.com has told users that from early next year they will be able to use its own programming language to further customise their apps. Salesforce.com customers, as well an independent software... [11 Oct 2006]
Salesforce.com offers Supportforce.com
News Salesforce.com unveiled an on-demand customer support service, in a move to broaden its customer relationship management offerings. Marc Benioff, CEO of Salesforce.com, and silicon.com top 10 Agenda... [30 Sep 2004]
Salesforce.com IPO rocked by delays
News Salesforce.com has delayed its high-profile initial public offering, which had been set for next week, according to sources. Salesforce and founder Marc Benioff were profiled in a lengthy New York Times... [18 May 2004]
Salesforce.com execs accused of misleading shareholders
News A group of Salesforce.com shareholders has filed a class-action lawsuit against the online software provider, alleging that it misled investors to prop up its IPO price. It's the third shareholder suit to target... [02 Aug 2004]
Salesforce.com ups IPO price again to $110m
News Salesforce.com has set its IPO price at $11 a share, surpassing the high end of its pricing range because of strong investor demand. Earlier on Tuesday, Salesforce raised its IPO pricing range by 20 per... [23 Jun 2004]
Salesforce.com has cloud in its Sites
News Businesses can now build and run their external websites using technology from software-as-a-service company Salesforce.com. Tim Barker, Salesforce.com's EMEA senior product director, told silicon.com:... [15 Jun 2009]
Salesforce.com and NetSuite square up
News CRM middleweights NetSuite and salesforce.com are squaring up to one another over claims from NetSuite that it's got its San Francisco-based rival beaten. NetSuite has made bullish claims about having the edge over... [04 Apr 2005]
